Avaya DEFINITY Server CSI Maintenance Manual page 1314

k. Error Type 3585 appears when the switch receives an ISDN RESTART
message for an ISDN trunk. Calls are cleared with the RESTART message.
Therefore, this error type may be associated with a dropped call report
from a user.
The following Aux Data values for Error Type 3585 represent the trunk's
ISDN call state at the time the unexpected request to restart the channel
was received from the remote switch. This information can be useful if
dropped calls (cutoffs) are being reported by users of the ISDN-PRI trunks.
The meanings of the various Aux Data values are shown below; any others
can be ignored.
Aux
Data
0
10
4, 7, 8
260,
263
1, 3, 6
9, 265
11, 12
19, 531,
267,
268
l. An ISDN trunk selected by the near-end has been rejected 10 times by the
far-end without a successful call. This may indicate a service state
mismatch between the near-end and far-end for this trunk that is effecting
the end user (that is, customer receives unexpected intercept tones when
accessing ISDN trunks). This may indicate that the ISDN trunk is not
administered on the far-end.
The Aux field contains the physical name of the ISDN trunk in decimal.
Then, verify that the far-end has this trunk administered. If problems
persist, then busy-out the ISDN trunk to take it out of the hunt group.
The Warning alarm will be retired automatically whenever an outgoing or
incoming call that uses this trunk is answered by the called endpoint. If
problems persist, then busy-out the ISDN trunk to take it out of the hunt
group.
1314
Issue 5 October 2002
A idle trunk received a restart.
A call in a stable, talking state was cleared unexpectedly by the
far-end with an ISDN RESTART message. This state is called the
"active" state.
A call that has not reached the active state, but has at least reached
a ringing state, was cleared unexpectedly by the far-end with an
ISDN RESTART message.
A call that has not yet reached a ringing state was cleared
unexpectedly by the far-end with an ISDN RESTART message.
A call that was in the process of clearing anyway has been cleared
by the far-end with an ISDN RESTART message. If this condition
occurs frequently, it may mean that the far-end is attempting to clear
trunks that it thinks are in a "hung" state. The RESTART message
brings the trunk to an idle condition.
Explanation
555-233-119