Avaya DEFINITY Server CSI Maintenance Manual page 1172

Table 258. TEST #1281 TCP/IP PING Test — Continued
Error Test
Code Result
2000 ABORT Did not receive circuit pack test response within the allowable time period.
2012 ABORT Internal system error.
2100 ABORT Could not locate the necessary system resources to run this test.
2500 ABORT Internal system error.
1003 FAIL Ping to the destination failed due to on-board problem.
1007 FAIL Ping to the destination failed due to the destination down.
PASS TCP/IP Ping Test (#1281) is successful.
1172
Issue 5 October 2002
Description/ Recommendation
1. Reset the circuit pack (busyout board UUCSS, reset board UUCSS,
and release board UUCSS).
2. If the test fails again, replace the circuit pack.
1. Retry the command at 1-minute intervals, up to 3 times.
2. Escalate if the problem persists.
1. Retry the command at 1-minute intervals, up to 5 times.
2. Escalate if the problem persists.
1. Retry the command at 1-minute intervals, up to 3 times.
2. Escalate if the problem persists.
1. Retry the command at 1-minute intervals, up to 3 times.
2. If the problem persists, reset the circuit pack (busyout board UUCSS,
reset board UUCSS, and release board UUCSS).
3. If the problem persists, re-administer the ethernet connection through a
different ethernet port, if available.
4. If the problem still persists, or if there are no other available ethernet
ports, replace the circuit pack.
1. Verify that at least one destination reachable through this port is up. Ping
this destination (ping ip-address xxx.xxx.xxx.xxx).
2. If the ping to any destination is successful through this port, the link is
up, although some destinations are unreachable. Ignore the failure.
3. If ping to all destinations fail, test this port (test port UUCSSpp short)
and follow repair procedures for Session Status Test (#1286) failures.
Continued on next page
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