Avaya DEFINITY Server CSI Maintenance Manual page 1493

PMS-PRNT/JNL-PRNT (PMS Printer Link)
c. Physical link cannot be set up, usually because of hardware problems such
as power off or cable disconnect. The PMS Printer Link physical link is
down due to the following causes: cable to the printer device is
disconnected, the printer device is powered off, or the data extension
where the printer device connects to has been busied out. The Aux Data
field contains the Channel ID of Data Channels on Network Control circuit
pack (that is, 3 for Channel 01, 4 for Channel 02, 5 for Channel 03, 6 for
Channel 04). Check the connectivity of wire and cable among wall jacket,
data module, and the printer device. Enter status data <extension> and
verify that the data extension of the printer device is in the in-service/idle
state. If the data extension is not available, then refer to the
for Restoring the PMS Printer Link''
d. Link idle timer; link comes down. This error indicates that the printer device
is in an off-line state, for example, paper jam or paper out for a printer
device. Check the printer device and act promptly to put it back to on-line
state. Enter test journal wakeup-log|pms-log command to set up the
printer link.
System Technician-Demanded Tests: Descriptions
and Error Codes
Always investigate tests in the order presented in the table below when inspecting
errors in the system. By clearing error codes associated with the Link Retry Test,
for example, you may also clear errors generated from other tests in the testing
sequence.
Order of Investigation
Link Tear Down Test (#213)
Link Retry Test (#215)
1. D = Destructive; ND = Nondestructive
555-233-119
section for resolution.
Short Test Long Test
Sequence Sequence
X
X X
Issue 5 October 2002
''Procedures
1
D/ND
D
ND
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