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Avaya DEFINITY Server R Manual

Avaya DEFINITY Server R Manual

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Table of Contents

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Release 1.2
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Issue 5
October 2002

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Summary of Contents for Avaya DEFINITY Server R

  • Page 1 8SJUDGHV DQG $GGLWLRQV IRU Š $YD\D '(),1,7< 6HUYHU 5 Release 1.2 555-233-115 Issue 5 October 2002...
  • Page 2 How to Get Help • Any other equipment networked to your Avaya products. For additional support telephone numbers, go to the Avaya Web site: Voice Over Internet Protocol (VoIP) http:/www.avaya.com/support/ If the equipment supports Voice over Internet Protocol (VoIP) facili-...

  • Page 3: Electromagnetic Compatibility

    Technical Service Center at 1-800-242- • answered by the called station, 2121 or contact your local Avaya representative. If the equipment is • answered by the attendant, or causing harm to the telephone network, the telephone company may •...
  • Page 4 FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org/ by conducting a search using “Avaya” as manufacturer.

  • Page 5: Table Of Contents

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Read This First Task Table Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Required hardware Hardware replacement Read This First Task Table Phase 1 Hardware Replacement...
  • Page 6 Contents Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Read This First Task Tables Perform Pre-cutover Procedures Remove the Present System 3-10 Install the MCC1 Cabinets 3-14 Complete the Upgrade 3-20 DEFINITY AUDIX Power Procedures 3-28...
  • Page 7 Contents Interconnect Port Networks 5-29 Complete the Upgrade 5-29 High Reliability 5-39 Remove Module Control Carrier(s) 5-44 Install Expansion Control Carrier(s) 5-50 Interconnect Port Networks 5-54 Complete the Upgrade 5-54 Critical Reliability 5-64 Remove Module Control Carrier(s) 5-70 Install Expansion Control Carrier(s) 5-76 Interconnect Port Networks 5-83...
  • Page 8 Contents Add Speech Synthesis 7-34 Add Code Calling Access 7-34 Add Pooled Modem 7-34 Add Multiple Integrated Announcement Circuit Packs 7-36 Add ISDN—PRI 7-48 Add CallVisor ASAI 7-49 Add TTC Japanese 2-Mbit Trunks 7-51 Add DCS Interface 7-51 Add ISDN—BRI 7-54 Add Radio Controller 7-55...

  • Page 9: About This Book

    Features are limited depending on the category purchased by the customer. Offer Category A allows access to all DEFINITY features. Offer Category B allows access to a subset of DEFINITY features. Contact your Avaya representative for more information. Conventions used in this book Systems and circuit packs The word “system”...
  • Page 10 About This Book Circuit pack codes (for example, TN780 or TN2182B) are shown with the minimum acceptable alphabetic suffix (like the “B” in the code TN2182B). Generally, an alphabetic suffix higher than that shown is also acceptable. However, not every vintage of either the minimum suffix or a higher suffix code is necessarily acceptable.
  • Page 11 Conventions used in this book The status line or message line can be found near the bottom of your monitor display. This is where the system displays messages for you. Check the message line to see how the system responds to your input. Write down the message if you need to call our helpline.

  • Page 12: How To Get This Book

    3. Select Online Services. 4. Select Documentation. 5. Select Recent Documents. 6. Scroll down to find the latest release of DEFINITY or Avaya MultiVantage Software documents. 7. Search for the document number to view the latest version of the book.

  • Page 13: Security

    +1-800-822-9009 +1-925-224-3401 International Technical Assistance Center (ITAC) +905-943-8801 For all international resources, contact your local Avaya authorized dealer for any additional help and questions. Continued on next page Security To ensure the greatest security possible for customers, Avaya Inc. offers services that can reduce toll-fraud liabilities.

  • Page 14: Antistatic Protection

    The port circuit packs can be removed or installed. Trademarks All trademarks identified by ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Tell us what you think Let us know what you like or don’t like about this book.

  • Page 15: Upgrading Release 9/10R To Avaya Definity Server R Running Avaya Multivantage Software

    Avaya MultiVantage Software This section provides the information necessary to upgrade the software from a DEFINITY ECS Release 9/10r system to Avaya DEFINITY Server R running Avaya MultiVantage Software. The following hardware must already be installed: TN1657 disk drive, Vintage 9 or later...
  • Page 16 Customers who want to migrate to the 6-/7-digit dial plan can — freeze their translations and send them to the TSO for conversion. For customers who do not have optical drives, Avaya must migrate those translations to customer-compatible media. — re-administer the switch themselves (no translation freeze required).

  • Page 17: Task Table

    Customer Requirements If the system has a TN750B or earlier announcement circuit pack, customers are required to back up the announcements before the upgrade. The Avaya field technician will not do this. G3r only allows the contents of one integrated announcement board to be saved to its storage media.
  • Page 18 Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Table 1-1. Upgrade tasks: R9/10r to Avaya MultiVantage Software Task Description Page Pre-upgrade checklist Duplicate System Software 1-16 Verify System Status 1-16 Record all Busyouts 1-17 Check Link Status...

  • Page 19: Pre-Upgrade Checklist

    Task Table Table 1-1. Upgrade tasks: R9/10r to Avaya MultiVantage Software (Continued) Task Description Page Save Translations to Disk 1-31 Save Translation to Back Up Disk 1-32 Busy Out Trunks 1-32 Resolve Alarms 1-32 Set Core Dump Vector 1-32 Verify Survivable Remote EPNs...

  • Page 20: System Identification (Sid) Number

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Table 1-2. Pre-upgrade checklist (Continued) Item Item Look up hardware serial number(s) with the list configuration license (long) SAT command. Duplicated systems require long in the command. Transaction Record number...
  • Page 21 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage Software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage Software: 1.

  • Page 22: Switch Configuration File

    Avaya MultiVantage Software No direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage Software, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage Software: 1.
  • Page 23 Task Table Table 1-3. RFA Helpdesk contact numbers (Continued) Phone Prompt or Where number/URL selection APAC RTAC Direct and +65-6872-8686 Business Partners CALA Direct and Business Mexico TAC +525-278-7878 Partners Brazil TAC +5511-5185-6655 Columbia TAC +571-616-6077 Argentina TAC +5411-4114-4440 Mexico Call +1-720-444-9998 Receipt Continued on next page...
  • Page 24 Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software All G3 switches Remove Print Messages Feature Access Code Remove the value from the Print Messages Access Code field on the Feature Access Code (FAC) form (Screen 1-1). This feature access code allows users to print undelivered messages without having to call the message center.
  • Page 25 Task Table Remove print-msgs buttons NOTE: If you choose not to remove these buttons before your upgrade, any time you attempt to change the station after the upgrade, you will be prompted to remove this button before you can submit your changes. If any of the Button Assignments are administered as print-msgs (print messages) on the Station (Screen...
  • Page 26 Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Remove MSA node names Remove all MSA node names from the MSA Names field on the Audix-MSA Node Names form (Screen 1-4). change node-names audix-msa Page 1 of x...
  • Page 27 Task Table Remove MET station administration If the field value in the Type field on the Station form (Screen 1-6) is 10MET 20MET 30MET you must remove these stations from administration. These Multi-Button Electronic Telephone (MET) stations are no longer supported and will not work after the upgrade.
  • Page 28 Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Station If the LWC Reception field on the Station form (Screen 1-7) is msa-spe, then change the administration to spe . change station xxxx Page 2 of X...
  • Page 29 Task Table Terminating Extension Group If the LWC Reception field on the Terminating Extension Group form (Screen 1-9) is msa-spe, then change the administration to spe . change term-ext-group 1 Page 1 of TERMINATING EXTENSION GROUP Group Number: 1 Group Extension: Group Name: Coverage Path: Security Code:...

  • Page 30: Duplicate System Software

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Change Vector Directory Number administration If the Message Server Name field on page 2 of the Vector Directory Number form is msa, remove this administration (Screen 1-11). change vdn 5000...

  • Page 31: Record All Busyouts

    Task Table Record all Busyouts 1. Type display errors and press . Look for type 18 errors and record ENTER any trunks that are busied out, so you can return them to their busy-out state after the upgrade. Check Link Status 1.

  • Page 32: Check Spe

    5. Verify that both tape and disk are in service on both SPEs. If the fields show something other than the above, see Chapter 4, “Initialization and Recovery” in Maintenance for Avaya MultiVantage DEFINITY Server R. Do not continue with the upgrade until all SPE-related errors are resolved. Disable TTI 1.

  • Page 33: Save Translations To Removable Media (Pre-Upgrade)

    Task Table Save Translations to Removable Media (pre-upgrade) 1. Type save translation removable-media and press to write all RETURN translation information from the disk drive to the removable media, which takes about 1 minute. Verify Software Versions and Translation Timestamp Standard Reliability 1.

  • Page 34: Disable Scheduled Maintenance And Alarm Origination

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Disable Scheduled Maintenance and Alarm Origination To prevent scheduled daily maintenance from interfering with the upgrade: 1. To prevent scheduled daily maintenance from interfering with the update or...

  • Page 35: Upgrade The Software

    RETURN the both SPEs. All reliabilities 1. Write down the release string EXACTLY as it appears on the Avaya MultiVantage Software (orange card) label. NOTE: Note: The entire string is 16 characters, including 4 periods.

  • Page 36: Install The License File

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software 7. Type reset spe-standby 4. This will get the new software load running on the stand-by processor. 8. Type status spe. 9. Repeat until both processor states of health are functional and standby...

  • Page 37: Administer No-License/Emergency Numbers

    Task Table Installation (no direct connection) If you do not have a direct connection between RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File to your laptop/PC.

  • Page 38: Set Daylight Savings Rules

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Set Daylight Savings Rules You can set up to 15 customized daylight savings time rules. If you have cabinets in several different time zones, you can set up rules for each on a location basis. A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time.

  • Page 39: Set Locations (If Necessary)

    Task Table Set Locations (if necessary) After you set the daylight savings rules, you must set the locations for all switches. It is possible to have switches in different time zones. 1. Type change locations and press RETURN Page 1 of 3 LOCATIONS ARS Prefix 1 Required for 10-Digit NANP Calls? _ Number...

  • Page 40: Re-Enable Tti

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Re-enable TTI NOTE: Do this step only if you disabled TTI before the upgrade. 1. Type change system-parameters features and press Enter 2. On the second screen, set the Terminal Translation Initialization Enable field to y to re-enable the TTI feature.

  • Page 41: Enable Scheduled Maintenance

    Task Table 5. Type status link number and press for each administered link. RETURN Check these fields for the corresponding values: Link Status = connected Service State = in service If any of the links are not up, take the necessary corrective action to restore the link 6.

  • Page 42: Save Announcements To Removable-Media

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 43 Task Table 4. Type the Installation Location or Sold-To data in the IL/Sold-To Number field. NOTE: Sold-To number are replacing IL numbers as customer-site identifiers in the Maestro database. Sold-To numbers are typically 7 digits long, sometimes beginning with an upper-case “S” followed by two zeros, for example: S001234567.
  • Page 44 Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future.

  • Page 45: Save Translations To Disk

    Task Table 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).

  • Page 46: Save Translation To Back Up Disk

    Upgrading Release 9/10r to Avaya DEFINITY Server R running Avaya MultiVantage Software Save Translation to Back Up Disk 1. Type backup disk and press to back up all changed files to the RETURN removable media. This takes about 15 minutes.

  • Page 47: Upgrading G3Rv4 And R5/6/7/8R To Avaya Definity Server R Running Avaya Multivantage Software

    Avaya DEFINITY Server R running Avaya MultiVantage Software This chapter provides the information necessary to upgrade from a DEFINITY G3rV4 or Releases 5r, 6r, 7r, or 8r to Avaya MultiVantage Software. Required hardware This upgrade requires replacing old hardware with:...

  • Page 48: Hardware Replacement

    The upgrade software command is not used in this upgrade. After the 4th memory circuit pack is added and the SPE reboots from the removable media, then Avaya MultiVantage Software becomes the call-controlling software. After the upgrade commands such as test tape become test removable-media.
  • Page 49 Customers who want to migrate to the 6-/7-digit dial plan can — freeze their translations and send them to the TSO for conversion. For customers who do not have optical drives, Avaya must migrate those translations to customer-compatible media. — re-administer the switch themselves (no translation freeze required).

  • Page 50: Continued On Next Page

    To place a claim for missing equipment, as part of the Streamlined Implementation process, call 1-800-772-5409 or the number provided by your Avaya representative. Table 2-1. Required hardware: G3V4 through R8r to Avaya MultiVantage Software Quantity Equipment...

  • Page 51: Task Table

    Customer Requirements Customers who have a TN750B or earlier announcement circuit pack must back up the announcements before the upgrade. The Avaya field technician will not do this step. Only the contents of one integrated announcement board can be saved to removable media.
  • Page 52 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Table 2-2. Tasks list: G3V4 through R8r to Avaya MultiVantage Software Task Description Page Phase 1 Hardware Replacement Pre-upgrade checklist Duplicate System Software 2-19 Display Alarms 2-19...
  • Page 53 Task Table Table 2-2. Tasks list: G3V4 through R8r to Avaya MultiVantage Software (Continued) Task Description Page Install the UN332C and Optical Drive 2-30 Optical Drive: Power Up SPE A 2-31 Optical Drive: Unlock DUPINT Switches (High/Critical reliability only) 2-31...
  • Page 54 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Table 2-2. Tasks list: G3V4 through R8r to Avaya MultiVantage Software (Continued) Task Description Page Re-enable TTI 2-42 Release MMI (High/Critical reliability only) 2-43 Check for Translation Corruption...

  • Page 55: Phase 1 Hardware Replacement

    Table 2-3. Pre-upgrade checklist Item Item Software Release Letter Avaya MultiVantage Software on removable media Extra formatted removable media Authorized wrist grounding strap Avaya documentation (book or .PDF file): Maintenance for Avaya MultiVantage DEFINITY Server Administrator’s Guide for Avaya MultiVantage Software Your personal Single Sign-On (SSO) for RFA website authentication login.
  • Page 56 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Table 2-3. Pre-upgrade checklist (Continued) Item Item Adobe Acrobat Reader application installed on your PC (to read FET and LIT documentation) Internet Explorer 5.0 or higher installed on your laptop/PC...
  • Page 57 Phase 1 Hardware Replacement Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage Software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage Software: 1.

  • Page 58: Continued On Next Page

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software If you have problems with RFA If you get an error message that a hardware serial number is not in the SAP database, you must call the RFA Helpdesk...
  • Page 59 Phase 1 Hardware Replacement Pre-upgrade administration changes You must make the administration changes listed in Table 2-5 prior to upgrading t to Avaya MultiVantage Software: Table 2-5. Pre-upgrade administration changes Task Description Page Remove Print Messages Feature Access Code 2-13...
  • Page 60 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Remove print-msgs buttons NOTE: If you choose not to remove these buttons before your upgrade, any time you attempt to change the station after the upgrade, you will be prompted to remove this button before you can submit your changes.

  • Page 61: Process

    Phase 1 Hardware Replacement Remove MSA node names Remove all MSA node names from the MSA Names field on the Audix-MSA Node Names form (Screen 2-4). change node-names Page 1 of AUDIX-MSA NODE NAMES Audix Name IP Address MSA Names IP Address audixA_ __.__.__.__...
  • Page 62 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Remove MET station administration If the field value in the Type field on the Station form (Screen 2-6) is 10MET 20MET 30MET you must remove these stations from administration. These Multi-Button Electronic Telephone (MET) stations are no longer supported and will not work after the upgrade.
  • Page 63 Phase 1 Hardware Replacement Station If the LWC Reception field on the Station form (Screen 2-7) is msa-spe, then change the administration to spe . change station xxxx Page 2 of X STATION FEATURE OPTIONS LWC Reception? msa-spe Auto Select Any Idle Appearance? n LWC Activation? y Coverage Msg Retrieval? y LWC Log External Calls? n...
  • Page 64 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Terminating Extension Group If the LWC Reception field on the Terminating Extension Group form (Screen 2-9) is msa-spe, then change the administration to spe . change term-ext-group 1...
  • Page 65 Phase 1 Hardware Replacement Change Vector Directory Number administration If the system is R5r and the Message Server Name field on page 2 is msa, remove this administration (Screen 2-11). change vdn 5000 Page 2 of VECTOR DIRECTORY NUMBER AUDIX Name: Messaging Server Name: Return Destination: VDN Timed ACW Interval:...

  • Page 66: Check Clock Synchronization

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Check link status 1. Enter display communication-interface links and press RETURN 2. Note all administered links. number and press 3. Type status link for each administered link.

  • Page 67: Check Spe

    Phase 1 Hardware Replacement If you get the following message with any of the above commands: Error encountered, can’t complete request follow the normal escalation procedure for translation corruption before continuing the upgrade. Check SPE 1. Type status spe and press to check the health of the SPE.

  • Page 68: Save Translations To Tape/Removable Media (Pre-Upgrade)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Save Translations to Tape/Removable Media (pre-upgrade) NOTE: If R7r or earlier, use the term tape; if R8r or later use removable-media in the following command. 1. Type save translation [tape | removable-media] and press...

  • Page 69: Busyout Mmi Circuit Packs (High/Critical Reliability Only-If Necessary)

    Phase 1 Hardware Replacement Busyout MMI Circuit Packs (High/Critical reliability only—if necessary) CAUTION: Multimedia-to-voice station calls are not preserved on an upgrade. Failure to busy-out the TN787 Multimedia Interface (MMI) circuit packs results in unusable TN787 and TN788 Multimedia Voice Conditioner ports. 1.

  • Page 70: Tape Drive: Lock To Spe A (High/Critical Reliability Only)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software If Tone/Clock in SPE A is not active: 4. Type set tone-clock 1a and press to move the Tone/Clock from SPE Enter B to SPE A. NOTE: This takes 1 minute to complete.

  • Page 71: Tape Drive: Power Down Spe B

    Phase 1 Hardware Replacement Tape Drive: Power Down SPE B CAUTION: Do not power down the whole cabinet; it is not necessary. NOTE: If there are two power supplies, power down the SPE by removing the power plug on the left side of the carrier then by removing the power plug on the right side of the carrier.
  • Page 72 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Green Yellow fpdf2211 KLC 010600 Figure 2-1. TN2211 Optical Drive 4. Remove the blank faceplate from Memory Slot 4 and place it over the leftmost Tape Drive slot.
  • Page 73 2. Write protected Figure 2-2. Make sure the optical disk is not write protected 5. Place the removable media (optical disk) containing the Avaya MultiVantage Software, label facing left, into the optical drive in SPE B. The arrow should be in the top left position when inserting the cartridge into the drive.

  • Page 74: Optical Drive: Power Up Spe B

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software h1dfdsk1 KLC 091799 Figure 2-3. Do not touch the optical disk inside the cartridge. Optical Drive: Power Up SPE B NOTE: The SPE reboots from the disk drive on the initial (original) software load.

  • Page 75: Optical Drive: Wait For System To Refresh (High/Critical Reliability Only)

    Phase 1 Hardware Replacement Optical Drive: Wait for System to Refresh (High/Critical reliability only) 1. Type status spe and press to make sure the active side is ready for Enter interchange. When it is ready, The Standby Refreshed field shows yes The Standby Shadowing field shows on The Standby Handshake field shows up The standby refreshes after 5 minutes.

  • Page 76: Tape Drive: Lock To Spe B (High/Critical Reliability Only)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Tape Drive: Lock to SPE B (High/Critical reliability only) 1. Move the SPE-SELECT switches to the right (SPE B) on both Duplication Interface (DUPINT) circuit packs, one at a time.

  • Page 77: Optical Drive: Power Up Spe A

    Phase 1 Hardware Replacement 4. Remove the blank faceplate from Memory Slot 4 and place it over the leftmost Tape Drive slot. NOTE: Make sure the removable media is not write protected before placing it into the optical drive. If you can see through the hole, it is write protected.

  • Page 78: Verify Software Version

    1. Type list configuration software-version long and press to verify Enter that the removable media contains the Avaya MultiVantage Software. Save Translations to Removable Media NOTE: If R7r or earlier, use the term tape; if R8r or later use removable-media in the following commands.

  • Page 79: Phase 2 Hardware Addition/Replacement

    Phase 2 Hardware Addition/Replacement Verify Translation Timestamp NOTE: Ignore the System Configuration field data for now. The screen may show incorrect system configuration data. If standard reliability: 1. Type list configuration software-version and press to verify that the Enter translations show the current timestamp. If high or critical reliability: 1.

  • Page 80: Verify Active Tone-Clock Is On Spe B (High/Critical Reliability Only)

    If high or critical reliability: 1. Type list configuration software-version long and press to verify Enter that the removable media contains the Avaya MultiVantage Software. Verify Active Tone-Clock is on SPE B (High/Critical reliability only) 1. Type status port-network 1 and press...

  • Page 81: Power Down Spe A

    NOTE: The disk drive must be unlocked and moved out because the carrier must boot from the Avaya MultiVantage Software on the removable media. 6. Unseat the TN1657 disk drive so SPE A boots from the optical drive.

  • Page 82: Power Up Spe A

    The Standby Handshake field shows up For high or critical reliability only: NOTE: SPE A now contains the Avaya MultiVantage Software; however, SPE B still contains the old software release. 2. If the Standby Handshake field does not display up, retype status spe and press .

  • Page 83: Set Tone-Clock In Spe A To Active (High/Critical Reliability Only)

    Phase 2 Hardware Addition/Replacement Set Tone-Clock in SPE A to Active (High/Critical reliability only) 1. Type set tone-clock 1a and press to move the tone clock from SPE B Enter to SPE A. NOTE: This takes 1 minute to complete. If the service state is incorrect, repeat the command until this condition is met.

  • Page 84: Add Memory, Replace Dupint Circuit Pack, And Unseat Disk Drive On

    NOTE: The disk drive must be unlocked and moved out because the carrier must boot from the Avaya MultiVantage Software on removable media. 6. Unseat the TN1657 disk drive so SPE B boots from the optical drive. Power Up SPE B (High/Critical reliability only) 1.

  • Page 85: Unlock Dupint Switches (High/Critical Reliability Only)

    Phase 2 Hardware Addition/Replacement Unlock DUPINT Switches (High/Critical reliability only) 1. Move the SPE SELECT switches to the AUTO position one at a time. Wait for System Refresh (High/Critical reliability only) 1. Type status spe and press to make sure the active side is ready for Enter interchange.

  • Page 86: Administer No-License/Emergency Numbers

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Installation (direct connection) If you have a direct connection between the RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi”...

  • Page 87: Set Daylight Savings Rules (If Necessary)

    Phase 2 Hardware Addition/Replacement 4. In the No-License Incoming Call Number field (optional) type a valid extension. NOTE: This number cannot be a hunt group or ACD number. 5. Press to save the changes. ENTER Set Daylight Savings Rules (if necessary) You can set up to 15 customized daylight savings time rules.

  • Page 88: Set Locations (If Necessary)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Set Locations (if necessary) After you set the daylight savings rules, you must set the locations for all cabinets. It is possible to have cabinets in different time zones.

  • Page 89: Release Mmi (High/Critical Reliability Only)

    Phase 2 Hardware Addition/Replacement Release MMI (High/Critical reliability only) 1. Type release board cabinet carrier slot and press to release the Enter circuit packs, which were busied out earlier. Check for Translation Corruption 1. Type newterm and press . If you do not get a login prompt and see the Enter following message: Warning: Translation corruption detected...

  • Page 90: Install V9 Or Later Disk Drive(S)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Install V9 or Later Disk Drive(s) CAUTION: When replacing any hardware, be sure to ground yourself against electrostatic discharge (ESD) by wearing a grounded wrist strap. Ignore the RED alarm LED on the new disk drive(s) after installation. This is because the disk drive is blank.
  • Page 91 Phase 2 Hardware Addition/Replacement For high or critical reliability: 1. Type busyout host-adapter a and press Make sure it says PASS. Enter. 2. Check the label on the TN1657 disk drive. If it is Vintage 9 or later, lock it in place.

  • Page 92: Save Translations Removable-Media (Post-Upgrade)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software Save Translations Removable-Media (post-upgrade) 1. Type save translations removable-media and press to copy Enter upgraded translations from the disk drive to the removable media, which takes about 2 minutes.

  • Page 93: Enable Alarm Origination To Inads

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 94 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software The ART Start of Product Registration page appears, and the ART session ID appears in the middle of the screen. 4. Type the Installation Location or Sold-To data in the FL/Sold-To Number field.
  • Page 95 Phase 2 Hardware Addition/Replacement 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future. 10. Click on the Continue Upgrade Registration button. The DEFINITY Product List page appears.

  • Page 96: Check Customer Options

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9”...

  • Page 97: Back Up Disk

    1. If the system is equipped with Survivable Remote EPNs, make sure the link is still up. Affix position label(s) 1. Place the new strip label(s) over the old carrier label(s). Return Replaced Equipment 1. Return replaced equipment to Avaya. 2-51 555-233-115 Issue 5 October 2002...
  • Page 98 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya MultiVantage Software 2-52 Issue 5 October 2002 555-233-115...

  • Page 99: Upgrading G3Vs To An Avaya Definity Server R Running Avaya Multivantage Software

    This chapter provides the information necessary to upgrade from either a Release 5/6 system with a RISC Processor or from a Generic 3 (G3) vs system with an Intel 386 processor to an Avaya DEFINITY Server R running Avaya MultiVantage Software.

  • Page 100: Read This First

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Read This First License File Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployment of License Files for all switches. The License File enables the switch’s software category, release, features, and capacities.
  • Page 101 Labels for identifying the port circuit packs and cables attached to the rear of cabinets One dozen #8 self-tapping screws Repair kit for backplane pins (KS-22876 L2 or equivalent) Long-nose pliers to straighten backplane pins Avaya MultiVantage Software documentation 555-233-115 Issue 5 October 2002...

  • Page 102: Task Tables

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Task Tables Table 3-1 provides the high-level tasks to perform the upgrade in this chapter. Table 3-1. Task list: Intel 386/RISC processor to Avaya MultiVantage Software Task Description Page Pre-upgrade checklist...

  • Page 103: Perform Pre-Cutover Procedures

    Perform Pre-cutover Procedures Table 3-1. Task list: Intel 386/RISC processor to Avaya MultiVantage Software (Continued) Task Description Page Copy Announcements (if necessary) 3-20 Install Remaining Hardware and Administer the System 3-20 Enable TTI 3-20 Resolve Alarms 3-21 Check Link Status...
  • Page 104 Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Table 3-2. Pre-upgrade checklist Item Item Software Release Letter MultiVantage Software on removable media Extra formatted removable media Authorized wrist grounding strap Avaya documentation (book or .PDF file): Maintenance for Avaya MultiVantage DEFINITY Server Administrator’s Guide for Avaya MultiVantage Software...
  • Page 105 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage Software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage Software: 1.
  • Page 106 Avaya MultiVantage Software No direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage Software, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage Software: 1.

  • Page 107: Software Upgrade

    Technical Support (STS) (with next-day delivery). It will be converted and written to removable media. This process takes several days. The Avaya MultiVantage Software removable media (including 1 with translations) must be on-site before the upgrade begins. For each processor, 2 removable media (1 system and 1 backup) must always be retained on site with the system.

  • Page 108: Remove The Present System

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software 2. Mail the translation card to Software Technical Support (STS) (with next-day delivery). 3. Insert the original translation card back into the present system. NOTE: It is important that you do not add any new translations while the spare translation card is being converted.

  • Page 109: Disable Maintenance

    Remove the Present System Disable Maintenance 1. To prevent scheduled daily maintenance from interfering with the update or upgrade, type change system-parameters maintenance and press Enter 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time.

  • Page 110: Save Translations

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software 3. Type status tti and press Enter 4. Repeat Step 3 until the TTI Background Task State field is completed. Save Translations 1. Type save translation and press...

  • Page 111: Shut Down Definity Lan Gateway System

    ACD calls, Automatic Wakeup requests, and Do Not Disturb requests to be lost. Refer to Maintenance for Avaya MultiVantage DEFINITY Server R for information about preparing the system for a power down. 1. At the PPN cabinet power supply, set the main circuit breaker to OFF.

  • Page 112: Install The Mcc1 Cabinets

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Install Emergency Transfer Ground Wire CAUTION: To avoid contaminating single-point ground, do not connect the ground strap while the system is powered up. 1. Connect a 10 AWG (#25) (2.6 mm...

  • Page 113: Remove Emergency Transfer Ground Wire

    49 of the CAP (cable access panel). Power-Up the MCC1 PPN 1. Insert the Avaya MultiVantage Software on removable media into the optical drive. 2. Power up the MCC1 cabinet and allow the system to boot up completely.

  • Page 114: Administer No-License/Emergency Numbers

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Installation (direct connection) If you have a direct connection between the RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi”...

  • Page 115: Verify Software Version

    . This instructs the system to copy Enter the entire removable media to disk and takes about 30 minutes to complete. Avaya MultiVantage Software with translations are now resident on the disk. NOTE: Until this command finishes, the system provides no user feedback on the screen.

  • Page 116: Set Daylight Savings Rules

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Set Daylight Savings Rules You can set up to 15 customized daylight savings time rules. If you have switches in several different time zones, you can set up rules for each. A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time.

  • Page 117: Re-Record Announcements (If Necessary)

    4. Press to effect the changes. Enter Re-Record Announcements (if necessary) 1. Refer to Administrator’s Guide for Avaya MultiVantage Software to record announcements. NOTE: A TN750C Announcement circuit pack stores announcements in nonvolatile memory; re-recording the announcements is not needed.

  • Page 118: Complete The Upgrade

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Copy Announcements (if necessary) 1. If the system contains a TN750/B Announcement circuit pack, type display announcements and press Enter 2. If administered recorded announcements are listed, type copy...

  • Page 119: Resolve Alarms

    Complete the Upgrade Resolve Alarms 1. Type display alarms and press to examine the alarm log. Resolve Enter any alarms. Check Link Status 1. Type display communication-interface links and press . Compare it Enter with the earlier status. 2. Type status link number and press .

  • Page 120: Register The Switch For Maintenance

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 121 Complete the Upgrade 4. Type the Installation Location or Sold-To data in the FL/Sold-To Number field. NOTE: Sold-To number replaces the FL numbers as customer-site identifiers in the Maestro database. Sold-To numbers are typically 7 digits long, sometimes beginning with an upper-case “S” followed by two zeros, for example: S001234567.
  • Page 122 Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future.

  • Page 123: Check Customer Options

    Complete the Upgrade 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).

  • Page 124: Verify The Upgrade

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software Verify the Upgrade Execute the following commands and verify that the information is correct: list configuration software-version list station list trunk-group list hunt-group list data-module list announcements (if any boards installed) Save Translations 1.

  • Page 125: Back Up Disk

    Enter perform a core dump on any system restart. Return Replaced Equipment 1. Return replaced equipment to Avaya according to the requirements outlined in: BCS/Material Logistics, MSL/Attended Stocking Locations Methods and Procedures for Basic Material Returns...

  • Page 126: Definity Audix Power Procedures

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya MultiVantage Software DEFINITY AUDIX Power Procedures Power Down the AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system.

  • Page 127: Upgrading R5Si/R6Si To An Avaya Definity Server R Epn Running Avaya Multivantage Software

    Avaya MultiVantage Software This chapter provides the information necessary to upgrade a DEFINITY Release 5si or Release 6si in a Single Carrier Cabinet (SCC1) Processor Port Network (PPN) to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software: Release 5si...

  • Page 128: Read This First

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Read This First License File Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployment of License Files for all switches. The License File enables the switch’s software category, release, features, and capacities.

  • Page 129: Relocation Of Port Circuit Packs

    TN726B Data Line) in the first available slots of the first PPN port carrier. NOTE: To find out where STS relocated these circuit packs, refer to the annotated “list configuration all” that STS provides with the new Avaya MultiVantage Software on removable media. 555-233-115...
  • Page 130 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Usable Circuit Packs Every circuit pack must conform to the minimum usable vintage requirements. Those circuit packs shipped in the new PPN or shipped loose with the new EPN equipment must meet the usable vintage specifications.

  • Page 131: Single-Mode Fiber

    MultiVantage Software for information to make any required changes. ISDN Gateway When upgrading to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software, upgrade the ISDN Gateway (if installed) to the correct software release. Call progress messages to the ISDN Gateway may be intermittently lost;...
  • Page 132 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Required Hardware The equipment in Table 4-1 must be on-site before the upgrade begins. Table 4-1. Required Hardware Equipment Description Quantity J58890N Expansion Control Cabinet 108187170 TN775C Maintenance circuit pack...

  • Page 133: Task Tables

    Labels for identifying the port circuit packs and cables attached to the rear of cabinets Repair kit for backplane pins (KS-22876 L2 or equivalent) A copy of Avaya MultiVantage Software documentation. Task Tables Table 4-2 provides the high-level tasks to perform the upgrades in this chapter.
  • Page 134 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Table 4-2. Tasks List (Continued) Task Description Page Install Emergency Transfer Ground Wire 4-19 Disconnect Equipment and Cables 4-19 Remove Circuit Packs 4-19 Disconnect TDM/LAN Cables and ICC Cables...

  • Page 135: Preliminary Procedures

    If not possible, be sure to keep detailed records of any translation changes made during that interval. These records facilitate the reassignment of any changes after the upgrade. The new Avaya MultiVantage Software on removable media (1 with the converted translations, 2 if duplicated) must be on-site before the upgrade begins.
  • Page 136 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Pre-upgrade checklist Before starting the upgrade, have the items listed in Table 4-3 ready or completed. Table 4-3. Pre-upgrade checklist Item Item Software Release Letter Avaya MultiVantage Software on removable media...
  • Page 137 The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the appropriate website: Associates: http://associate2.avaya.com/ or the services portal: http://usservices.avaya.com/ Business Partners go to the appropriate regional Business Partner portal: —...
  • Page 138 EPN running Avaya MultiVantage Software Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage Software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage Software: 1.
  • Page 139 Phone Prompt or Where number/URL selection Channel: 877-615-4174 Prompt 8 U.S. and Canada Avaya Associates Variable Workforce Group Members Avaya contractors Contractors U.S. and Canada Business 866-800-5194 Prompt 8 Partners EMEA Direct and +31-70-414-8720 Prompt 3 Business Partners http://www.avayan Select GSO;...
  • Page 140 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Mail Spare Translation Card to STS A spare translation card must be acquired from remediation before upgrading the system. For each processor, there must always be 2 translation cards on site with the system.

  • Page 141: Dismantle Scc Ppn

    Dismantle SCC PPN Dismantle SCC PPN Check SPE 1. Type status system 1 and press to check the health of the SPE. Enter Disable Scheduled Maintenance and Alarm Origination to INADS 1. To prevent scheduled daily maintenance from interfering with the update or upgrade, type change system-parameters maintenance and press Enter 2.
  • Page 142 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Busyout MMI Circuit Packs (H/C only) CAUTION: Multimedia-to-voice station calls are not preserved on an upgrade. Failure to busy-out the TN787 Multimedia Interface (MMI) circuit packs results in unusable TN787 and TN788 Multimedia Voice Conditioner ports.

  • Page 143: Convert To Scc Epn

    Convert to SCC EPN Convert to SCC EPN As you are wiring the PPN installation, label the MDF with the new PN number of the SCC PPN. The STS software upgrade assigns the next PN number (after the highest numbered PN in the Release 5/6si system) to the upgraded EPN. Check Link Status 1.
  • Page 144 Powering down the PPN causes important system data, such as BCMS data, records of queued ACD calls, Automatic Wakeup requests, and Do Not Disturb requests to be lost. Refer to Maintenance for Avaya MultiVantage DEFINITY Server SI, for information about preparing the system for a power down.
  • Page 145 Convert to SCC EPN Disconnect Power and Ground 1. Disconnect the cabinet power cords from the rear of each cabinet. 2. Disconnect the 10 AWG (#25) (2.6 mm ) coupled bonding conductor wire. 3. Disconnect the 6 AWG (#40) (4.1 mm ) cabinet ground wire from the ground bar in the cabinet.

  • Page 146: Install The Epn

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Remove the Existing Control Cabinet Because the control cabinet is at the bottom of the port network, you must first dismantle the cabinet stack. Disconnect all the power, ground, TDM, ICC, and connector cables.

  • Page 147: Epn 1

    Install the EPN 3. Install the port circuit packs into the A cabinet using the label on the front of the carrier and the annotated list of circuit packs as a guide. NOTE: Because the new expansion control carrier has 6 more port slots than the one removed, you do not need to retranslate these circuit packs.
  • Page 148 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software add_plug CJL 050906 Figure Notes 1. Address Plug (Shown Set to Carrier D) 5. Right Edge of Cabinet 2. Carrier B Jumper Location (Default) 6. Backplane Slot 00 3.

  • Page 149: Tdm/Lan Bus Terminators

    Install the EPN Install TDM/LAN Bus Terminators 1. If the Release 5/6si PPN has only 1 cabinet, install the 2 AHF110 TDM/LAN bus terminators per Figure 4-2. Figure Notes 1. Expansion Cabinet (A Position) 3. AHF110 TDM LAN/Bus Terminator (Slot 01) 2.
  • Page 150 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. AHF110 TDM LAN/Bus Terminator 6. Slot 18 2. Slot 17 7. J58890H Port Cabinet (D Position) 3. TDM/LAN Cable (WP91716 L3) 8. J58890H Port Cabinet (C Position) 4.
  • Page 151 Install the EPN Connect TDM/LAN Cables and ICC Cables 1. Route and connect the TDM/LAN cables. If any of the Release 5/6si port cabinets were originally R1V3 port cabinets, use the following steps to route a cable between an R1V3 upper cabinet and cabinet beneath it. Do not run a new cable through the existing slot in the rear shelf of the upper cabinet.
  • Page 152 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software ICCB ICCA TERM 25 12 CURL Pinfield 3 2 1 Figure 4-4. ICC Pinfield Blocks on J58890N Expansion Control Cabinet ICCB 3 2 1 6.00 5.00 4.00 3.00...
  • Page 153 Install the EPN Interconnect Port Networks You must next install all the fiber optic cabling and then administer it. For the installation procedure, refer to ‘‘Interconnect Port Networks with Fiber Optic Cabling’’ on page 4-40. Connect Power and Ground 1. Reconnect the 6 AWG (#40) (4.1 mm ) cabinet ground wire to the single-point ground bar on the cabinet.
  • Page 154 1. Connect the management terminal or PC to the TERMINAL connector on the rear of PPN control carrier A. 2. Insert the new Avaya MultiVantage Software on removable media into the optical drive. 3. Behind each EPN cabinet, set the circuit breaker to ON.
  • Page 155 Install the EPN Install the License File Pre-installation 1. Type save translation and press Enter After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero; otherwise, the translations are not copied. 2.
  • Page 156 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Administer No-License/Emergency Numbers 1. At the SAT type change system-parameters features and press RETURN The Feature-Related System Parameters screen displays. 2. In the Emergency Numbers - Internal field (optional) type a valid extension.
  • Page 157 Install the EPN 3. Install the top and bottom rear covers. Be sure the correct rear covers are installed on the Expansion Control Cabinet. Do not use these rear covers on the port cabinets. NOTE: The rear covers for control carriers may need 2 detents (1 for the TDM/LAN cable and another for the ICC cables).
  • Page 158 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Install Front Ground Plates (Systems with Earthquake Protection) Use 1 front ground plate between 2 stacked cabinets. 1. At the front of the cabinets, align the holes in the top of the front ground plate with the holes at the bottom of the upper cabinet, and insert the 4 screws.
  • Page 159 Install the EPN Install Cabinet Clips (Systems without Earthquake Protection) A cabinet clip is required between each pair of stacked cabinets. 1. At the front of the cabinets, install a cabinet clip between each pair of cabinets by hooking the clip into the slot of the upper cabinet and snapping the straight leg of the clip into the slot on the lower cabinet.
  • Page 160 1. Type list configuration all and press to verify the port circuit packs Enter were retranslated during the off-site software upgrade. If not, retranslate them now. Refer to Administrator’s Guide for Avaya MultiVantage Software. 4-34 Issue 5 October 2002 555-233-115...
  • Page 161 Install the EPN Re-record Announcements (TN750/B Only) 1. The off-site STS translation upgrade does not preserve the contents of recorded announcements. Therefore, if a TN750/B Announcement circuit pack resides in the system, re-record the announcements that were stored on the circuit pack. NOTE: Even though a system may have a mixture of TN750/B, TN750C and TN2501AP announcement/integrated announcement circuit packs,...
  • Page 162 The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 163 Install the EPN Unless you exit and restart your browser, you do not need to re-enter your user ID and password to perform other ART operations. The ART Start of Product Registration page appears, and the ART session ID appears in the middle of the screen. 4.
  • Page 164 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future.
  • Page 165 Install the EPN 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).

  • Page 166: Interconnect Port Networks With Fiber Optic Cabling

    NOTE: The save translation command cannot function if the translation corruption message appears. Return Replaced Equipment 1. Return replaced equipment to Avaya according to the requirements outlined in: BCS/Material Logistics, MSL/Attended Stocking Locations Methods and Procedures for Basic Material Returns...
  • Page 167 Interconnect Port Networks with Fiber Optic Cabling Collocated Port Networks For a standard reliability system with 1 collocated EPN, use 1 fiber optic cable and 2 lightwave transceivers to directly connect the networks. For a standard reliability system with 2 collocated EPNs, use 3 fiber optic cables and 6 lightwave transceivers to directly connect the networks.
  • Page 168 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 3, 6, 9, or 12 pairs of wall-field cables (provided with CSUs) 5, 10, or 15 dB attenuators (single-mode fiber only) 5-dB Attenuator 106060718 10-dB Attenuator 106060734...
  • Page 169 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Cabinet 1 PPN 4. From Cabinet 3 A1 to Cabinet 1 C2 2. Cabinet Stack 2 EPN 1 5. From Cabinet 2 A2 to Cabinet 3 A2 3. Cabinet Stack 3 EPN 2 6.
  • Page 170 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier B Slot 1B02 5. TX Connector 3. To EPN 1 Carrier A Slot 2A01 6.
  • Page 171 Interconnect Port Networks with Fiber Optic Cabling 2. Behind control cabinet A of EPN stack 2: a. Install a lightwave transceiver on the connector at slot 2A01. b. Connect a fiber optic cable to the transceiver just installed. c. Route the cable down the outside of the rear covers and through the cable manager to the PDS cross-connect facility.
  • Page 172 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software High Reliability NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures showing typical ways of making these connections.
  • Page 173 Interconnect Port Networks with Fiber Optic Cabling For a high reliability system with 2 DS1 Conv-remoted expansion port networks, this arrangement requires: 6 DS1 Converter circuit packs (TN1654) 6 DS1 Converter-to-EI cables (846448637 and/or 846448645) 6 H-600-348 cables 3, 6, 9, or 12 pairs of CSUs 3, 6, 9, or 12 pairs of wall-field cables (provided with CSUs) For 1 or 2 Collocated Expansion Port Networks 1.
  • Page 174 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software For 2 Collocated Expansion Port Networks 1. Behind port carrier D of the multicarrier PPN: a. Install a lightwave transceiver on the connector at slot 1D02. NOTE:...
  • Page 175 Interconnect Port Networks with Fiber Optic Cabling 4. Behind control cabinet A of EPN stack 3: a. Install a lightwave transceiver on the connector at slot 3A02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver b.
  • Page 176 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier C Slot 1C02 5. TX Connector 3. To EPN 1 Carrier A Slot 2A01 6.
  • Page 177 Interconnect Port Networks with Fiber Optic Cabling 2. Behind control cabinet A of EPN stack 2: a. Install a lightwave transceiver on the connector at slot 2A01. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver b.
  • Page 178 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Critical Reliability NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures showing typical ways of making these connections.
  • Page 179 Interconnect Port Networks with Fiber Optic Cabling Two, 4, 6, or 8 pairs of wall-field cables (provided with the CSUs) 5, 10, or 15 dB attenuators (single-mode fiber only). 5-dB Attenuator 106060718 10-dB Attenuator 106060734 15-dB Attenuator 106061021 For a critical reliability system with 2 DS1 CONV-remoted EPNs, this arrangement requires: 12 DS1 CONV circuit packs (TN1654) 12 DS1 CONV-to-EI cables (847245750 and/or 847245768)
  • Page 180 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 2. Behind port cabinet B of EPN stack 2: a. Install a lightwave transceiver on the connector at slot 2B02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver b.
  • Page 181 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Cabinet 1 PPN 3. Cabinet Stack 3 EPN 2 2. Cabinet Stack 2 EPN 1 Figure 4-15. Critical Reliability with 2 or 3 Port Networks 4-55 555-233-115 Issue 5 October 2002...
  • Page 182 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. EPN1 Cabinet B Slot 2B02 2. To PPN Carrier D Slot 1D02 6. Fiber Optic Cable 3. To EPN 1 Carrier A Slot 2A01 7.
  • Page 183 Interconnect Port Networks with Fiber Optic Cabling Switch-Connected Port Networks For 1 to 15 Standard Reliability EPNs. 1. Behind the PPN cabinet. See Figure 4-17: a. Install a lightwave transceiver on cable connector at slot 1E02. b. Install a lightwave transceiver on cable connector at slot 1B02. c.
  • Page 184 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. Cabinet 1 PPN with 1 Switch Node 4. Add Links to EPNs in Alternating Order (20, 3, 19, 4, 18, 5, and so forth) 2.
  • Page 185 Interconnect Port Networks with Fiber Optic Cabling For 1 to 15 High Reliability EPNs. 1. Behind the PPN cabinet. See Figure 4-18: a. Install a lightwave transceiver on cable connector at slot 1E02. b. Install a lightwave transceiver on cable connector at slot 1C02. c.
  • Page 186 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. Cabinet 1 PPN with 1 Switch Node 4. Add Links to EPNs in Alternating Order (3, 19, 4, 18, 5, 17, and so forth) 2.
  • Page 187 Interconnect Port Networks with Fiber Optic Cabling For 1 to 15 Critical Reliability EPNs. 1. Behind the PPN cabinet. See Figure 4-19: a. Install a lightwave transceiver on cable connector at slot 1E01. b. Install a lightwave transceiver on cable connector at slot 1E02. c.
  • Page 188 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 4. Behind switch node carrier D of PPN cabinet 1: a. For each EPN, install 1 lightwave transceiver on a cable connector with the following order of slots: 1E20, 1E03, 1E19, 1E04, 1E18, 1E05, and so forth.
  • Page 189 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Cabinet 1 with 1 Duplex Switch 4. Add Links to EPNs in Alternating Order Node (20, 3, 19, 4, 18, 5, and so forth) 2. Cabinet Stack 2-16 EPN 5. Add Links to EPNs in Alternating Order (20, 3, 19, 4, 18, 5, and so forth) 3.
  • Page 190 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software DS1 CONV-Remoted Cabinets The distance between the DS1 facilities and associated equipment room hardware and cabling is a maximum of approximately 200 circuit miles (322 km) for analog voice and 500 circuit miles (805 km) for digital (no analog voice stations).
  • Page 191 Interconnect Port Networks with Fiber Optic Cabling Table 4-7 lists the cable numbers and lengths for the possible connections. Table 4-7. Numbers and Lengths of DS1 CONV-to-EI/SNI Cables Connection Type Comcode Number Length Within same carrier 847245750 1 foot (0.305 m) Between 2 carriers in 846448768 5.5 feet (1.677 m)

  • Page 192: Definity Audix Power Procedures

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya MultiVantage Software DEFINITY AUDIX Power Procedures Power Down the AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system.

  • Page 193: Upgrading A Multicarrier G2

    Avaya MultiVantage Software This chapter provides the information necessary to upgrade a DEFINITY G2 universal module to an Avaya DEFINITY Server R EPN running Avaya MultiVantage software for standard, high, and critical reliabilities. Upgrading this system means installing a new multicarrier cabinet (MCC1) PPN and converting the existing PPN to an EPN.

  • Page 194: Single-Mode Fiber Attenuators

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Single-Mode Fiber Attenuators Attenuators may be required when using single-mode fiber. See the table below. 106060718 5 dB attenuator 2 for each fiber connection...
  • Page 195 During the upgrade, the Software Specialist should implement new translations that are appropriate for the customer’s needs. For information to make the required changes, refer to Administrator’s Guide for Avaya MultiVantage Software. Preventing Translation Errors When instructed in this chapter, type the save translation command. Afterward, check for translation errors before proceeding with the upgrade.
  • Page 196 4-series transceivers reside in the system, Order the correct transceivers according to a separate PEC. NOTE: Using the 300A may require 5 or 10 dB attenuators. Contact your Avaya representative for more information. Issue 5 October 2002...
  • Page 197 Read This First NOTE: The 9823A transceiver is not a direct replacement for the 4-series transceiver (since a pair of 9823A transceivers cannot replace a pair of 4-series transceivers supporting a connection of between 5000 feet (1524 m) and 7000 feet (2134 m)). Power and Ground The new multicarrier PPN cabinet or any EPN cabinet added for the upgrade can be either global AC- or DC-powered.
  • Page 198 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Alarm Connection The D6 connector on G2 systems had 31 alarm-monitor appearances (Unit 1 to Unit 31) for external equipment. The AUXILIARY connector on a PPN only has appearances for 1M (major alarm) and 1m (minor alarm).
  • Page 199 Read This First Table 5-1. Pinouts for D6 Connector on G2 System Terminal Number Pin # Color Designation Terminal # Pin # Color Designation W-BL UNIT20 BL-W UNIT19 UNIT22 UNIT21 UNIT24 UNIT23 W-BR BR-W UNIT25 UNIT27 UNIT26 R-BL UNIT29 BL-R UNIT28 UNIT31 UNIT30...
  • Page 200 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Table 5-2. Pinouts for Auxiliary Connector Terminal Terminal Number Pin # Color Designation Number Pin # Color Designation W-BL AUXMJ BL-W AUXMN W-BR BR-W...

  • Page 201: Preliminary Procedures

    Preliminary Procedures Preliminary Procedures Save Translations 1. Log in at the Manager II on the G2. 2. Type rtx (run tape, execute) and press . This instructs the system to Enter write all translation information from memory to the tape. 3.

  • Page 202: Task Tables

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Task Tables Table 5-3, Table 5-4, and Table 5-5 provide the high-level tasks to perform the upgrades detailed in this chapter. Refer to the appropriate page for detailed instructions for each step.
  • Page 203 Task Tables Table 5-3. Tasks to Upgrade Standard Reliability (Continued) Task Description Page Set Additional Administration 5-32 Reconnect Cables to Upgraded EPN Cabinet 5-33 Power Up the EPN Cabinets 5-33 Retranslate Port Circuits 5-33 Re-enable TTI 5-34 Check Link Status 5-34 Enable Scheduled Maintenance 5-34...
  • Page 204 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Table 5-4. Tasks to Upgrade to High Reliability (Continued) Task Description Page Remove Circuit Packs from Module Control Carrier A 5-45 Remove CURL from Module Control Carrier A...
  • Page 205 Task Tables Critical Reliability Table 5-5. Tasks to Upgrade to Critical Reliability Task Description Page Pre-upgrade checklist 5-64 Upgrade Cabinets 5-68 Follow Routine Preventive Maintenance 5-70 Label Cables 5-70 Check Link Status 5-70 Disable TTI 5-71 Power Down G2 System 5-71 Install Power-Failure Transfer Ground Wire 5-71...

  • Page 206: Standard Reliability

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Table 5-5. Tasks to Upgrade to Critical Reliability (Continued) Task Description Page Re-enable TTI 5-89 Check Link Status 5-89 Enable Scheduled Maintenance 5-89 Resolve Alarms...
  • Page 207 Standard Reliability Table 5-6. Pre-upgrade checklist (Continued) Item Item Avaya documentation (book or .PDF file): Maintenance for Avaya MultiVantage DEFINITY Server Administrator’s Guide for Avaya MultiVantage Software Your personal Single Sign-On (SSO) for RFA website authentication login. SAP order number with RTUs Look up hardware serial number(s).
  • Page 208 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage software: 1.
  • Page 209 Standard Reliability No direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage software, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage software: 1.
  • Page 210 The equipment in Table 5-8 must be on-site before the upgrade begins. To place a claim for missing equipment, as part of the Streamlined Implementation process, call 1-800-772-5409, or the number provided by your Avaya representative. 5-18 Issue 5 October 2002 555-233-115...
  • Page 211 Standard Reliability Table 5-8. Required Hardware Equipment Description Quantity Processor Port Network 6300-05X J58890AF-1 Expansion Control Carrier 108187170 TN775C Maintenance 103557294 TN776 Expansion Interface 2 or 6 108469446 TN570 Expansion Interface 2 or 6 407439975 20-ft. Multimode Fiber Optic Cable 1 or 3 106455348 9823A Lightwave Transceiver (short)

  • Page 212: Remove Module Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Four spare carrier ground straps Wrist ground strap Repair kit for backplane pins (KS-22876 L2 or equivalent) Follow Routine Preventive Maintenance During the upgrade, follow routine preventive maintenance procedures on the system to be upgraded.

  • Page 213: Remove Circuit Packs From Module Control Carrier A

    Remove Module Control Carrier(s) Power Down G2 System 1. At the common control’s power distribution unit, set the main circuit breaker to OFF. 2. At the universal module’s power distribution unit, set the main circuit breaker to OFF. Install Power-Failure Transfer Ground Wire CAUTION: To avoid contaminating single-point ground, do not connect the ground wire while the system is powered up.

  • Page 214: Remove Curl From Module Control Carrier A

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Remove CURL from Module Control Carrier A 1. Remove the CFY1 current limiter (CURL) from the pin-field block marked “CURL” on the “A” carrier. The CURL is reused in the EPN.
  • Page 215 Remove Module Control Carrier(s) Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8. Slot 01 4. Module Control Carrier (“A” Position) 9. TDM/LAN Cable (WP91716 L7) 5.
  • Page 216 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Remove Carrier Ground Straps 1. Disconnect the top and bottom ground straps from the “A” carrier. See Figure 5-2. These straps will reconnect to the new “A” carrier.
  • Page 217 Remove Module Control Carrier(s) 2. Disconnect the “P1” and “P2” cables from the “A” carrier. See Figure 5-3. 3. Remove the fan trim plate by pulling it straight off. 4. Clean or replace the air filter (403326820) if necessary. 5. In front of the carrier, remove the 4 screws (top 2 first) holding the “A” carrier to the cabinet frame.

  • Page 218: Install Expansion Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Install Expansion Control Carrier(s) Unpack and Inspect Expansion Control Carrier 1. Inspect the new J58890AF Expansion Control Carrier for any damage. Also verify that the backplane pins are not bent.
  • Page 219 Install Expansion Control Carrier(s) Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8. Slot 01 4. Module Control Carrier (“A” Position) 9. TDM/LAN Cable (WP91716 L7) 5.
  • Page 220 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 8. Connect the remaining end of the TDM/LAN cable (between the “A” and “C” carriers) to the pin-field block marked “TDM” on the left side of the “A”...

  • Page 221: Interconnect Port Networks

    Currently, the TN768 Tone-Clock circuit pack resides in a port slot of the universal module being upgraded. Relocate this circuit pack to the “TONE CLOCK” slot of carrier “A.” Avaya recommends upgrading to the TN2182 Tone-Clock. 2. Install circuit pack blanks in slots not equipped with circuit packs.

  • Page 222: Boot The System

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Boot the System 1. Connect the PC to the “TERMINAL” connector behind PPN control carrier “A,” or install the G3-MA according to the “Set Up G3-MA” chapter of DEFINITY Communications System Generic 3 Management Applications —...

  • Page 223: Administer No-License/Emergency Numbers

    Complete the Upgrade Installation (no direct connection) If you do not have a direct connection between RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File to your laptop/PC.
  • Page 224 . This instructs the system to write all Enter translation information from memory to the translation card. CAUTION: If the terminal screen displays “translation corruption detected; call Avaya distributor immediately”, an error was detected in the translations. Call your Avaya representative. 5-32 Issue 5 October 2002 555-233-115...

  • Page 225: Power Up The Epn Cabinets

    A TN776 or TN570 in port slot “2” (for a second directly connected EPN) of the new expansion control carrier, verify that they were retranslated during the off-site software upgrade. If not, they must be retranslated now. Refer to Administrator’s Guide for Avaya MultiVantage Software for instructions on performing the retranslations. 5-33...

  • Page 226: Check Link Status

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Re-enable TTI NOTE: Do this step only if you disabled TTI before the upgrade. 1. Type change system-parameters features and press Enter 2. On the second screen, set the Terminal Translation Initialization Enable field to y to re-enable the TTI feature.
  • Page 227 The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 228 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 5. In the Session Type field, select: NEW INSTALL REGISTRATION for products that are initially installed at a customer site. UPGRADE REGISTRATION for all subsequent product registrations.
  • Page 229 Complete the Upgrade 11. Look in the product table (first column heading is “#”) to find the row for the product that you want to register. Click on the number in the far-left column (“#”) of the correct row. NOTE: It might be helpful to identify the product by looking at the Product Nickname, Product Alarm ID, INADS Number, Serial Number, or IP Address columns in the table.

  • Page 230: Save Translations

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 16. Click on the Continue Registration button at the bottom of the page. ART begins automatically registering the product and displays progress messages to indicate the current status.

  • Page 231: High Reliability

    The equipment in Table 5-10 must be on-site before the upgrade begins. To place a claim for missing equipment, as part of the Streamlined Implementation process, call 1-800-772-5409, or the number provided by your Avaya representative. Table 5-10. Required Hardware Equipment...
  • Page 232 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Required Tools The following tools and items may be required during the upgrade: High-intensity flashlight or AC drop light 3/8-inch flat-blade screwdriver with a 10-inch shank (minimum)
  • Page 233 The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the appropriate website: Associates: http://associate2.avaya.com/ or the services portal: http://usservices.avaya.com/ Business Partners go to the appropriate regional Business Partner portal: —...
  • Page 234 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage software: 1.
  • Page 235 Phone Prompt or Where number/URL selection Channel: 877-615-4174 Prompt 8 U.S. and Canada Avaya Associates Variable Workforce Group Members Avaya contractors Contractors U.S. and Canada Business 866-800-5194 Prompt 8 Partners EMEA Direct and +31-70-414-8720 Prompt 3 Business Partners http://www.avayan Select GSO;...

  • Page 236: Remove Module Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Follow Routine Preventive Maintenance Follow routine preventive maintenance procedures on the system to be upgraded. For information about the procedures and necessary equipment, refer to the “Preventive Maintenance”...
  • Page 237 Remove Module Control Carrier(s) Install Power-Failure Transfer Ground Wire CAUTION: To avoid contaminating single-point ground, do not connect the ground wire while the system is powered up. 1. Connect a 10 AWG (#25) (2.6 mm ) wire to pin 49 of the connecting block or to pin 49 of the CAP (cable access panel) on the power-failure transfer panel.
  • Page 238 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Remove CURL from Module Control Carrier A Remove the CFY1 current limiter (CURL) from the pin-field block marked “CURL” on the “A” carrier. The CURL will be reused in the new EPN.
  • Page 239 Remove Module Control Carrier(s) Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8. Slot 01 4. Module Control Carrier (“A” Position) 9. TDM/LAN Cable (WP91716 L7) 5.
  • Page 240 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 3. Disconnect the 16 ground straps from the top and bottom of the “A” carrier. Figure 5-6. These straps reconnect to the new “A” carrier.
  • Page 241 Remove Module Control Carrier(s) 4. Disconnect the “P1” and “P2” cables from the “A” carrier. See Figure 5-7. 5. Slide the latch up, and disconnect the “P1” cable from the “B” carrier. Figure Notes 1. Rear of Control Carrier 3. P1 Connector 2.

  • Page 242: Install Expansion Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Install Expansion Control Carrier(s) Unpack and Inspect Expansion Control Carrier 1. Inspect the new J58890AF Expansion Control Carrier for any damage. Also verify that the backplane pins are not bent.
  • Page 243 Install Expansion Control Carrier(s) 8. For an AC-powered system, install the 2 new carrier ground straps. One strap connects ground point “1” to the A-carrier frame (right side), and the other connects ground point “8” to the A-carrier frame (left side). NOTE: DC-powered carriers do not use these carrier ground straps.
  • Page 244 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8.
  • Page 245 Install Expansion Control Carrier(s) Table 5-13. TDM/LAN Connections “J” Number Carrier Type LHS Slot RHS Slot J58890BB-1 Port J58890BB-2 Port J58890BB-3 Port J58890AF EPN Control “A” 12. Install the front trim plate on the “A” carrier. 13. Install the power units (removed from G2 module control carrier) into the “A”...

  • Page 246: Interconnect Port Networks

    Currently, the TN768 Tone-Clock circuit pack resides in a port slot of the universal module being upgraded. Relocate this circuit pack to the “TONE CLOCK” slot of carrier “A.” Avaya recommends that you upgrade to the TN2182 Tone-Clock. 2. Install circuit pack blanks in slots not equipped with circuit packs.
  • Page 247 Complete the Upgrade Boot the System 1. Connect the management terminal to the “TERMINAL” connector behind PPN control carrier “A,” or connect through Avaya Site Administration (ASA). 2. Insert the translation cards in the TN794 faceplates. 3. At each EPN power distribution unit, set the main circuit breaker to ON.
  • Page 248 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Installation (direct connection) If you have a direct connection between the RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi”...
  • Page 249 Complete the Upgrade 4. In the No-License Incoming Call Number field (optional) type a valid extension. NOTE: This number cannot be a hunt group or ACD number. 5. Press to save the changes. ENTER Set Daylight Savings Rules You can set up to 15 customized daylight savings time rules. If you have cabinets in several different time zones, you can set up rules for each on a location basis.
  • Page 250 WARNING: If the terminal screen displays “translation corruption detected; call Avaya distributor immediately”, an error was detected in the translations. Reconnect Cables 1. At the power distribution unit of the upgraded EPN, set the main circuit breaker to OFF.
  • Page 251 A TN776 or TN570 in port slot “2” (for a second directly connected EPN) of the new expansion control carrier, verify that they were retranslated during the off-site software upgrade. If not, they must be retranslated now. Refer to Administrator’s Guide for Avaya MultiVantage Software for instructions on performing the retranslations. Re-enable TTI NOTE: Do this step only if you disabled TTI before the upgrade.
  • Page 252 The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 253 Complete the Upgrade The ART Start of Product Registration page appears, and the ART session ID appears in the middle of the screen. 4. Type the Installation Location or Sold-To data in the FL/Sold-To Number field. NOTE: Sold-To number replaces the FL numbers as customer-site identifiers in the Maestro database.
  • Page 254 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future.
  • Page 255 Complete the Upgrade 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).

  • Page 256: Critical Reliability

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Save Translations 1. Type save translation and press to get upgraded translations onto Enter disk. If the translations were corrupted during the upgrade, the following...
  • Page 257 Critical Reliability Table 5-14. Pre-upgrade checklist (Continued) Item Item Avaya documentation (book or .PDF file): Maintenance for Avaya MultiVantage DEFINITY Server Administrator’s Guide for Avaya MultiVantage Software Your personal Single Sign-On (SSO) for RFA website authentication login. SAP order number with RTUs Look up hardware serial number(s).
  • Page 258 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage software: 1.
  • Page 259 Critical Reliability No direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage software, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage software: 1.
  • Page 260 The equipment in Table 5-16 must be on-site before the upgrade begins. To place a claim for missing equipment, as part of the Streamlined Implementation process, call “1-800-772-5409” or the number provided by your Avaya representative. 5-68 Issue 5 October 2002...
  • Page 261 Critical Reliability Table 5-16. Required Hardware Equipment Description Quantity PEC 6300-05X Processor Port Network J58890AF Expansion Control Carrier J58890BB-3 Port Carrier 106647985 TN775B Maintenance 103557294 TN776 Expansion Interface 4 or 12 103281788 TN570 Expansion Interface 4 or 12 J58890TO-1 L1 Removable Media H-600-204 G1 407439975...

  • Page 262: Remove Module Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Required Tools The following tools and items may be required during the upgrade: High-intensity flashlight or AC drop light 3/8-inch flat-blade screwdriver with a 10-inch shank (minimum)
  • Page 263 Remove Module Control Carrier(s) Disable TTI 1. Type change system-parameters features and press Enter. 2. On the second screen, set the Terminal Translation Initialization (TTI) Enabled? field to n to de-activate the TTI feature. If it is already set to n, cancel the command and skip step 3. 3.
  • Page 264 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Remove Circuit Packs from Module Control Carriers A and B 1. To ensure that power units in the “A” and “B” carriers are properly replaced, label each power unit with its slot number.
  • Page 265 Remove Module Control Carrier(s) 3. Disconnect 1 end of the TDM/LAN cable (between the “B” and “C” carriers) from the “B” carrier. Leave the other end connected to the “C” carrier, and move the cable into a position so that it will not interfere with removing the “B”...
  • Page 266 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. Port Carrier (“C” Position) 7. Slot 21 2. ZAHF4 TDM/LAN Terminator 8. Slot 01 3. TDM/LAN Cable (WP91716 L6) 9. TDM/LAN Cable (WP91716 L7) 4.
  • Page 267 Remove Module Control Carrier(s) Figure Notes 1. Rear of Cabinet 4. Ground Jumpers 2. Module Control Carrier (“A” Position) 5. Port Carrier (“C” Position) 3. Expansion Module Control Carrier 6. Port Carrier (“D” Position) (“B” Position) Figure 5-10. Locations of Ground Jumpers 5-75 555-233-115 Issue 5 October 2002...

  • Page 268: Install Expansion Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. Rear of Control Carrier 3. P1 Connector 2. P2 Connector Figure 5-11. Location of P1 and P2 Connectors Install Expansion Control Carrier(s) Prepare the New A and B Position Carriers 1.
  • Page 269 Install Expansion Control Carrier(s) Install the New A and B Position Carriers 1. Install the J58890AF Expansion Control Carrier in position “A” by lining up the plastic alignment tips on the top rear of the carrier with the screw holes in the cabinet.
  • Page 270 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 12. Connect the loose end of the TDM/LAN cable (between the “A” and “D” carriers) to the pin-field block marked “TDM” on the right side of the “A”...
  • Page 271 Install Expansion Control Carrier(s) Figure Notes 1. ZAHF4 TDM/LAN Terminator 5. Slot 02 2. TDM/LAN Cable (WP91716 L6) 6. TDM/LAN Cable (WP91716 L7) 3. Slot 21 7. ICCA and ICCB Connectors) 4. Inter-Carrier Cables (“A” and “B”) H600-204, G1 Figure 5-12. TDM/LAN Connections for Critical Reliability EPN 5-79 555-233-115 Issue 5 October 2002...
  • Page 272 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 16. Install the front trim plates; first on the “A” carrier, and then on the “B” carrier. 17. Install the ICC cables (H600-204 G1) between carriers “A” and “B.”...

  • Page 273: Icc Connections

    Install Expansion Control Carrier(s) Figure Notes 1. ICCA Connectors 3. CURL (Current Limiter) Connectors 2. ICCB Connectors Figure 5-13. ICC Connections for the Expansion Control Carrier 5-81 555-233-115 Issue 5 October 2002...
  • Page 274 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. ICCA Connectors 2. ICCB Connectors Figure 5-14. ICC Connections for the Port Carrier 5-82 Issue 5 October 2002 555-233-115...

  • Page 275: Interconnect Port Networks

    Interconnect Port Networks Test the CURL 1. Plug the cabinet power cord into the appropriate receptacle. 2. At the power distribution unit, set the main circuit breaker to ON. 3. Unplug the power cord from the power unit “B” (right-hand side) in the “A” carrier.

  • Page 276: Complete The Upgrade

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Complete the Upgrade Verify Usable Circuit Pack Vintages Verify that each circuit pack reused in the upgrade conforms to the usable vintage requirements (see Reference Guide for Circuit Pack Vintages and Change Notices).
  • Page 277 Complete the Upgrade Installation (direct connection) If you have a direct connection between the RFA and the switch: a. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File.
  • Page 278 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 8. Type save translation and press Enter After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero; otherwise, the translations are not copied.
  • Page 279 . This instructs the system to write all Enter translation information from memory to the translation cards. WARNING: If the terminal screen displays “translation corruption detected; call Avaya distributor immediately”, an error was detected in the translations. Call your Avaya representative. 5-87 555-233-115 Issue 5 October 2002...
  • Page 280 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Close Upgraded EPN Cabinet and Reconnect Cables 1. At the upgraded EPN, set the main circuit breaker to OFF. NOTE: Powering down an EPN without powering down the PPN will set off alarms.
  • Page 281 Complete the Upgrade Re-enable TTI NOTE: Do this step only if you disabled TTI before the upgrade. 1. Type change system-parameters features and press Enter 2. On the second screen, set the Terminal Translation Initialization Enable field to y to re-enable the TTI feature. 3.
  • Page 282 The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 283 Complete the Upgrade 4. Type the Installation Location or Sold-To data in the FL/Sold-To Number field. NOTE: Sold-To number replaces the FL numbers as customer-site identifiers in the Maestro database. Sold-To numbers are typically 7 digits long, sometimes beginning with an upper-case “S” followed by two zeros, for example: S001234567.
  • Page 284 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future.
  • Page 285 Complete the Upgrade 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).

  • Page 286: Interconnect Port Networks With Fiber Optic Cabling

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Save Translations 1. Type save translation and press to get upgraded translations onto Enter disk. If the translations were corrupted during the upgrade, the following...
  • Page 287 Interconnect Port Networks with Fiber Optic Cabling NOTE: It is important to label every cable that you install. NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures offering suggested ways of making these connections.
  • Page 288 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Fiber-Remoted Port Networks For a standard reliability system with 1 fiber-remoted EPN, use 2 fiber optic cables, 2 lightwave transceivers, and 2 lightguide interconnect units (provided by the PSC).
  • Page 289 Interconnect Port Networks with Fiber Optic Cabling For Two Collocated Expansion Port Networks 1. Behind control carrier A of PPN cabinet 1: Install a lightwave transceiver on cable connector at slot 1A02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver Connect 1 end of the fiber optic cable to the lightwave transceiver, just installed, at slot 1A02.
  • Page 290 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 4. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on cable connector at slot 3A02. NOTE: Attenuators may be required for single mode fiber using a...
  • Page 291 Interconnect Port Networks with Fiber Optic Cabling RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier A Slot 1A01 5. TX Connector 3. To EPN 1 Carrier A Slot 2A01 6. RX Connector Figure 5-16.
  • Page 292 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier A Slot 2A02 5. TX Connector 3.
  • Page 293 Interconnect Port Networks with Fiber Optic Cabling Route the cable to the cable tray and down, out of the cabinet, through the cable manager to the PDS cross-connect facility. Connect the fiber cable to the lightguide interconnect unit provided. Carefully attach the fiber cable (with cable ties) to the wall of the cable tray at the built-in cable tie positions.
  • Page 294 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 3. Behind control carrier A of EPN cabinet 2: Install a lightwave transceiver on cable connector at slot 2A02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver Connect a fiber optic cable to the transceiver just installed.
  • Page 295 Interconnect Port Networks with Fiber Optic Cabling RX TX cydf013 CJL102396 Figure Notes 1. Lightwave Transceiver 5. Optical Cross-Connect Facility 2. To EPN1 Carrier A Slot 2A02 6. 100A Lightguide Interconnect Unit 3. To EPN2 Carrier A Slot 3A02 7. TX Connector 4.
  • Page 296 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures offering the suggested way of making these connections.
  • Page 297 Interconnect Port Networks with Fiber Optic Cabling Fiber-Remoted Port Networks For a high reliability system with 1 fiber-remoted expansion port network, 2 fiber optic cables, 2 lightwave transceivers, and 2 lightguide interconnect units (provided by the PSC) are required. For a high reliability system with 2 fiber-remoted expansion port networks, 6 fiber optic cables, 6 lightwave transceivers, and 6 lightguide interconnect units (provided by the PSC) are required.
  • Page 298 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software For Two Collocated Expansion Port Networks 1. Behind control carrier A of PPN cabinet 1: Install a lightwave transceiver on the cable connector at slot 1A02.
  • Page 299 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Cabinet 1 Processor Port Network 3. Cabinet 3 Expansion Port Network 2 2. Cabinet 2 Expansion Port Network 1 Figure 5-20. High Reliability with Two or Three Port Networks 5-107 555-233-115 Issue 5 October 2002...
  • Page 300 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier C Slot 1C02 5. RX Connection 3.
  • Page 301 Interconnect Port Networks with Fiber Optic Cabling RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To EPN Carrier A Slot 2A02 5. RX Connection 3. To EPN 1 Carrier A Slot 3A02 6. TX Connection Figure 5-23.
  • Page 302 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 2. Behind control carrier A of EPN cabinet 2: Install a lightwave transceiver on the cable connector at slot 2A01. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver Connect the fiber optic cable to the transceiver just installed.
  • Page 303 Interconnect Port Networks with Fiber Optic Cabling Carefully attach the fiber optic cable (with cable ties) to the wall of the cable tray at the built-in cable tie positions. Coil up the surplus fiber cable and place it in the cable manager. 3.
  • Page 304 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. Cabinet 1 Processor Port Network 3. Cabinet 3 Expansion Port Network 2 2. Cabinet 2 Expansion Port Network 1 Figure 5-24. High Reliability with Two or Three Port Networks...
  • Page 305 Interconnect Port Networks with Fiber Optic Cabling RX TX cydf013 CJL102396 Figure Notes 1. Lightwave Transceiver 5. Optical Cross-Connect Facility 2. To PPN Carrier C Slot 1C02 6. 100A Lightguide Interconnect Unit (LIU) 3. To EPN 1 Carrier A Slot 2A01 7.
  • Page 306 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software RX TX cydf013 CJL102396 Figure Notes 1. Lightwave Transceiver 5. Optical Cross-Connect Facility 2. To EPN1 Carrier A Slot 2A02 6. 100A Lightguide Interconnect Unit 3.
  • Page 307 Interconnect Port Networks with Fiber Optic Cabling NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures offering the suggested way of making these connections. The connectors on the lightwave transceivers are labeled either “TX” (transmit) or “RX”...
  • Page 308 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software For Either 1 or 2 Collocated Expansion Port Networks 1. At control carrier A of PPN cabinet 1 (see Figure 5-28 through Figure 5-31): Install a lightwave transceiver on the cable connector at slot 1A01.
  • Page 309 Interconnect Port Networks with Fiber Optic Cabling 2. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on the cable connector at slot 3A01. Connect the other end of the fiber cable to the transceiver just installed. Carefully attach the fiber optic cable (with cable ties) to the wall of the cable tray at the built-in cable tie positions.
  • Page 310 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 7. Behind port carrier B of EPN cabinet 2: Install a lightwave transceiver on cable connector at slot 2B03. Connect 1 end of the fiber optic cable to the lightwave transceiver, just installed, at slot 2B03.
  • Page 311 Interconnect Port Networks with Fiber Optic Cabling cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. EPN1 Carrier B Slot 2B02 2. To PPN Carrier A Slot 1A01 6. Fiber Optic Cable 3. To EPN1 Carrier A Slot 2A01 7. TX Connector 4.
  • Page 312 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. To EPN2 Carrier A Slot 3A01 2. To PPN Carrier A Slot 1A02 6. Fiber Optic Cable 3.
  • Page 313 Interconnect Port Networks with Fiber Optic Cabling cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. To EPN2 Carrier B Slot 3B03 2. To EPN1 Carrier A Slot 2A02 6. Fiber Optic Cable 3. To EPN2 Carrier A Slot 3A02 7.
  • Page 314 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 2. Behind control carrier A of EPN cabinet 2: Install a lightwave transceiver on the cable connector at slot 2A01. Connect the fiber optic cable to the lightwave transceiver slot 2A01.
  • Page 315 Interconnect Port Networks with Fiber Optic Cabling 2. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on cable connector at slot 3A01. Connect the fiber optic cable to the transceiver just installed. Route the fiber cable to the cable tray and down, out of the cabinet, through the cable manager to the PDS cross-connect facility.
  • Page 316 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 6. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on the cable connector at slot 3A02. Connect the fiber optic cable to the transceiver just installed.
  • Page 317 Interconnect Port Networks with Fiber Optic Cabling Rear View Rear View Rear View Port Carrier - J58890BB Port Carrier - J58890BB Port Carrier - J58890BB 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Control Carrier - J58890AJ...
  • Page 318 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software Figure Notes 1. Lightwave Transceiver 6. Fiber Optic Cable 2. To PPN Carrier A Slot 1A01 7. Optical Cross-Connect Facility 3. To EPN1 Carrier A Slot 2A01 8.
  • Page 319 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Lightwave Transceiver 6. Fiber Optic Cable 2. To PPN Carrier A Slot 1A02 7. Optical Cross-Connect Facility 3. To EPN2 Carrier A Slot 3A01 8. 100A Lightguide Interconnect Unit 4. To PPN Carrier B Slot 1B02 9.
  • Page 320 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya MultiVantage Software 5-128 Issue 5 October 2002 555-233-115...

  • Page 321: Adding New Carriers And Epn Cabinets

    Adding New Carriers and EPN Cabinets This chapter provides information on Adding carriers to an r platform in the MCC1 (multicarrier) cabinet Installing or removing EPN cabinets from a DEFINITY ECS Replacing a fan unit. NOTE: We recommend that if you are adding carriers and upgrading to a new software load that you add the hardware before you do the upgrade.

  • Page 322: Add Mcc Port Carriers

    If you do not disable Alarm Origination before making changes to the switch, the switch may generate alarms, resulting in unnecessary trouble tickets. Reducing redundant and unnecessary trouble tickets is critical for measuring the quality of Avaya services and products. NOTE: For some releases of the software, disable Cleared Alarm Notification and Restart Notification fields before submitting the form.
  • Page 323 Add MCC Port Carriers Save Translations 1. Log in at the management terminal. 2. If the system is high- or critical-reliability, type status spe and press Enter verify that the standby SPE is refreshed and that the standby disk is in service.
  • Page 324 Adding New Carriers and EPN Cabinets Shut Down DEFINITY AUDIX System 1. If a DEFINITY AUDIX resides in the MCC port network to be upgraded, shut down the AUDIX assembly and allow the disk to completely spin down. Refer to ‘‘DEFINITY AUDIX Power Procedures’’...
  • Page 325 Add MCC Port Carriers 10. Install a 631AR, 631WA1, 631DA1, or 644A power unit in the leftmost slot and a 631BR, 631WB1, 631DB1, 645B, or 649A power unit in the right-most slot of installed port carrier as follows: a. Set the circuit breaker on the power unit to be added to OFF. b.
  • Page 326 Rebooting takes 5 to 11 minutes. 3. Refer to “Initialization and Recovery” and “LED Interpretation” chapters in Maintenance for Avaya MultiVantage DEFINITY Server R for circuit pack LED indications and management terminal displays that occur during system reboot.
  • Page 327 Add MCC Port Carriers 4. Type first-only in this field to enable Alarm Origination (to the first OSS, which should be INADS). Be sure to type y in both Cleared Alarm Notification and Restart Notification fields. Press Enter NOTE: The INADS Database Administrator enables Alarm Origination as part of the registration process.
  • Page 328 Adding New Carriers and EPN Cabinets Update Port-Assignment Records 1. Update the customer’s port-assignment records. CABINET FRAME RETAINING PINS Figure 6-1. Blank Carrier Panel (Rear View) CABINET FANS CONTROL CARRIER A GROUNDING JUMPER PORT CARRIER B REAR VIEW (COVERS REMOVED) Figure 6-2.
  • Page 329 Add MCC Port Carriers CABINET PORT CARRIER C PORT CARRIER B GROUNDING JUMPERS CONTROL CARRIER A FANS GROUNDING JUMPERS PORT CARRIER D PORT CARRIER E REAR VIEW (COVERS REMOVED) Figure 6-3. Locations of Grounding Jumpers 555-233-115 Issue 5 October 2002...
  • Page 330 Adding New Carriers and EPN Cabinets cadf052 KLC 102297 Figure Notes 1. Port Carrier (“C” Position) 7. Slot 21 2. ZAHF4 TDM/LAN Terminator 8. Slot 00 3. TDM/LAN Cable (WP91716L6) 9. TDM/LAN Cable (WP91716L7) 4. Process Carrier (“A” Position) 10. Port Carrier (“B” Position) 5.
  • Page 331 Add MCC Port Carriers cadf051 KLC 102297 Figure Notes 1. Port Carrier (“C” Position) 8. Slot 00 2. ZAHF4 TDM/LAN Terminator 9. TDM/LAN Cable (WP91716L7) 3. TDM/LAN Cable (WP91716L6) 10. Process Carrier (“B” Position) 4. Process Carrier (“A” Position) 11. ICCD Connector 5.
  • Page 332 Adding New Carriers and EPN Cabinets TDM/LAN BUS TERMINATOR (ZAHF4) SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 02 J58890AF EXPANSION CONTROL CARRIER TDM/LAN CABLE WP91716 L7 SEE NOTE...
  • Page 333 Add MCC Port Carriers TDM/LAN BUS TERMINATOR (ZAHF4) SEE NOTE SLOT 21 J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 ICCB ICCA SLOT 21 J58890BB SEE NOTE PORT CARRIER INTERCARRIER TDM/LAN CABLE CABLES A AND B WP91716 L6 H600-204 G1 SLOT 02 SLOT 21 J58890AF-1 EXPANSION...

  • Page 334: Add A Control Carrier (Add Duplication)

    Reducing redundant and unnecessary trouble tickets is critical for measuring the quality of Avaya services and products. NOTE: For earlier releases of the system software, you may also need to disable Cleared Alarm Notification and Restart Notification fields before you can submit the form successfully.
  • Page 335 Add a Control Carrier (Add Duplication) Save Translations 1. Log in at the management terminal. 2. Type save translation [spe-a] disk and press . This command Enter instructs the system write all translation information from memory to disk. 3. If the PPN or an EPN (where PPN Port Carrier B will be relocated) contains a TN75/B Announcement circuit pack, type display announcements and press Enter...
  • Page 336 Adding New Carriers and EPN Cabinets Shut Down DEFINITY AUDIX System 1. If a DEFINITY AUDIX resides in the PPN or an EPN (where PPN Port Carrier B will be relocated), shut down the AUDIX and allow the disk to completely spin down.
  • Page 337 Add a Control Carrier (Add Duplication) Remove Port Carrier B 1. Behind the PPN, disconnect and remove the ICCB cable from between carrier “B” and carrier “A.” It will not be reused. NOTE: Note the position of the TDM/LAN cables before disconnecting them. 2.

  • Page 338: Tdm/Lan Connections For Standard-Reliability Ppn

    Adding New Carriers and EPN Cabinets TDM/LAN BUS TERMINATOR (ZAHF4) SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 01 J58890AP-1 CONTROL CARRIER TDM/LAN CABLE WP91716 L7 SEE NOTE SLOT 21...
  • Page 339 Add a Control Carrier (Add Duplication) Figure Notes 1. Port Carrier “C” 5. Port Carrier “D” 2. Port Carrier “B” 6. Port Carrier “E” 3. Ground Jumpers 7. Cabinet with standard fan unit and carriers 4. Control Carrier “A” 8. Cabinet with enhanced fan unit and enhanced carriers Figure 6-9.
  • Page 340 Adding New Carriers and EPN Cabinets Prepare New Control Carrier B 1. Visually inspect the new carrier for any damage. Verify that the backplane pins are not bent. NOTE: The enhanced PPN AC carrier may look different than the other carriers because it comes with 16 new grounding jumpers and 8 mounting screws.
  • Page 341 Add a Control Carrier (Add Duplication) 7. For a standard AC-powered control carrier, install the 4 carrier ground straps. The straps connect ground points G1 and G8 from the top of the B-carrier backplane to the B-carrier connector panel bracket and ground points G9 and G16 from the bottom of the B-carrier backplane to the B-carrier connector panel bracket.
  • Page 342 Adding New Carriers and EPN Cabinets lcdfgrn2 KLC 022100 Figure Notes 1. Standard AC-powered Carrier 3. Top Ground Straps 2. Enhanced Carrier (in PPNs using 4. Bottom Ground Straps either AC power [U.S.] or Global power) Figure 6-10. Locations of Top and Bottom Ground Straps on Standard and Enhanced Carriers 8.
  • Page 343 Add a Control Carrier (Add Duplication) TDM/LAN BUS TERMINATOR (ZAHF4) SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 00 J58890AP-1 CONTROL CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 01 J58890AP-1 CONTROL CARRIER TDM/LAN CABLE WP91716 L7 SEE NOTE SLOT 21...
  • Page 344 Adding New Carriers and EPN Cabinets 10. Connect the loose end of the TDM/LAN cable (between the “C” and “B” carriers) to the pin-field block marked “TDM/LAN” on the right side of the “B” carrier (See Figure 6-11 Table 6-2). The other end remained connected to the “C”...
  • Page 345 Add a Control Carrier (Add Duplication) ROW 49 ROW 35 ICCB ICCA ROW 25 ICCD ICCC TDM/LAN CURL SLOT # Figure 6-12. ICC Connections for Control Carrier 15. Install the front trim plate on the “B” carrier. 16. Install the new power units into the “B” carrier. The 631DA1 or 644A is installed on the left side, while the 631DB1 or 645B and the 649A are installed on the right side.
  • Page 346 Adding New Carriers and EPN Cabinets Relocate Port Carrier B Refer to Add a Switch Node Carrier to relocate the removed port carrier. Connect Management Terminal or PC 1. Behind control carrier “A,” disconnect the management terminal or PC cable from the “TERM” connector, and reconnect the cable to the “DOT” (duplication option terminal) connector.
  • Page 347 Add a Control Carrier (Add Duplication) Install the License File NOTE: After adding a duplicate control carrier, you must use the following procedure to install the License File. New, duplicated G3r systems only 1. Retrieve the RFA License File with both serial numbers from the RFA Application.
  • Page 348 Adding New Carriers and EPN Cabinets 4. Type save translation and press Enter After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero; otherwise, the translations are not copied. 5. Type reset system 4 and press Enter Wait until the system has completely reset before continuing.
  • Page 349 TSO Database Administration (DBA) to register U.S. direct channel products. The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 6-29 555-233-115 Issue 5 October 2002...
  • Page 350 Adding New Carriers and EPN Cabinets 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list. The ART User Menu displays. 2. Click on the Register a Product button.
  • Page 351 Add a Control Carrier (Add Duplication) 7. Click on the Start Product Registration button. If the data you have entered matches a Maestro database record, the Customer Verification page appears. 8. Verify the information in the Customer Name and Customer Address fields.
  • Page 352 Adding New Carriers and EPN Cabinets If the product is not shown in the table, or if you are not sure whether a listed product is the one you want to register, contact the DBA group for assistance (1-800-248-1234, selecting prompt, 2, prompt 6, then prompt Four new fields appear.

  • Page 353: Add The Fiber Optic Cable

    Add the Fiber Optic Cable 17. Review the information displayed in the report. If any of the data are incorrect, contact the DBA Group (1-800-248-1234, selecting prompt, 2, prompt 6, then prompt 2) immediately for assistance. 18. Save the DEFINITY Upgrade Registration Report in a file for future reference or print the report and keep the copy.
  • Page 354 CLASS 1 LASER PRODUCT IEC 825 1993 The Avaya Media Gateway may contain a Class 1 LASER device if single-mode fiber optic cable is connected to a remote Expansion Port Network (EPN). The LASER device operates within the following parameters:...
  • Page 355 Add the Fiber Optic Cable Cabinet Preparation 1. Open the front door. NOTE: Administration may be required before removing the circuit pack in the following step. 2. Determine which slot (1 or 2) will contain the new fiber optic circuit pack. Remove the circuit pack or the blanking plate from this slot.
  • Page 356 Adding New Carriers and EPN Cabinets lcda8fop RPY 021198 Figure Notes 1. Press tab down 2. Pull connector forward Figure 6-14. Remove the I/O Cable Connector 6-36 Issue 5 October 2002 555-233-115...
  • Page 357 Add the Fiber Optic Cable 7. Using a supplied cable tie, secure the removed I/O connector to nearby cabling. See Figure 6-15. lcda9fop RPY 021398 Figure Notes 1. Tie wrap Figure 6-15. Secure the I/O Cable Connector 6-37 555-233-115 Issue 5 October 2002...
  • Page 358 Adding New Carriers and EPN Cabinets 8. From the front, remove the fan cover. See Figure 6-16. A LA A LA lcda3fop EWS 110398 Figure 6-16. Remove the Fan Cover 6-38 Issue 5 October 2002 555-233-115...
  • Page 359 Add the Fiber Optic Cable Install the Pass-thru Kit 1. Snap the SC-SC fiber optic adapter on the pass-thru tool. See Figure 6-17. Use the beige adapter even if single-mode fiber is being installed. The SC-SC adapter is better suited for cable routing in the next steps. NOTE: If single-mode fiber is being installed, the beige adapter will be replaced with a blue adapter, later in this section.
  • Page 360 Adding New Carriers and EPN Cabinets 2. Slide the tool to the rear of the cabinet. See Figure 6-18. lcda2fop RPY 021098 Figure 6-18. Insert the Pass-thru Tool CAUTION: Avoid bending fiber optic cables to a radius smaller than 1.5 inches (3.8 cm), to prevent mechanical stress on the cables.
  • Page 361 Add the Fiber Optic Cable 3. Attach the supplied fiber optic cable to the adapter. 4. Pull the tool (with adapter and cable attached) out through the front of the cabinet. See Figure 6-19. lcda6fop RPY 021698 Figure 6-19. Fiber Optic Cable and Adapter 5.
  • Page 362 Adding New Carriers and EPN Cabinets lcda7fop KLC 051198 Figure Notes 1. Fiber cable 3. SC-SC adapter 2. I/O connector adapter bracket 4. SC-ST adapter Figure 6-20. Bracket Attachments 6-42 Issue 5 October 2002 555-233-115...
  • Page 363 Add the Fiber Optic Cable 10. Wrap the cable disconnect label around the fiber optic cable. See Figure 6-21. prda0001 RPY 021898 Figure Notes 1. To outside plant fiber Figure 6-21. Cable Disconnect Label 11. Close the rear door. CAUTION: Avoid bending fiber optic cables to a radius smaller than 1.5 inches (3.8 cm), to prevent mechanical stress on the cables.
  • Page 364 Adding New Carriers and EPN Cabinets 12. Replace the fan cover. See Figure 6-22. lcda5fop EWS 110398 Figure 6-22. Replace the Fan Cover 6-44 Issue 5 October 2002 555-233-115...
  • Page 365 Add the Fiber Optic Cable 13. Connect the fiber cable to the angled connector on the front of the circuit pack. See Figure 6-23. TONE- EXPN EXPN POWER UNIT CLOCK INTFC INTFC scdafo_4 KLC 051298 Figure 6-23. Connect Fiber Cable to Circuit Pack 6-45 555-233-115 Issue 5 October 2002...
  • Page 366 Adding New Carriers and EPN Cabinets 14. Dress the cable using the supplied cable ties and cable tie mounts. See Figure 6-24. NOTE: Dress the fiber optic cable straight down the front of the circuit pack. Do not allow the cable to cross in front of another circuit pack. lcda4fop RPY 021398 Figure 6-24.

  • Page 367: Add Center Stage Switch

    Because of the numerous installation possibilities for center stage switches, this section is intended to provide general installation procedures only. For exact requirements per site, contact your Avaya representative. The center stage switch (CSS) is comprised of 1, 2, or 3 switch nodes (SNs).
  • Page 368 Adding New Carriers and EPN Cabinets Figure 6-26 shows 2 SNs used as a CSS for up to 23 EPNs. Use this configuration when high inter-SN traffic is expected. cydfpbx1 RPY 081897 Figure Notes 1. Switch Node (SN) 1 5. EPN Cabinet 11 2.
  • Page 369 Add Center Stage Switch Figure 6-27 shows 2 SNs used as a CSS for up to 29 EPNs. Use this configuration when low inter-SN traffic is expected. cydfpbx1 RPY 081897 Figure Notes 1. Switch Node (SN) 1 5. EPN Cabinet 14 2.
  • Page 370 Adding New Carriers and EPN Cabinets Figure 6-28 shows 3 SNs used as a CSS for up to 31 EPNs. Use this configuration when high inter-SN traffic is expected. Figure Notes 1. Switch Node (SN) 1 7. Inter-SN Connections (3 fibers) 2.
  • Page 371 Add Center Stage Switch Figure 6-29 shows 3 SNs used as a CSS for up to 43 EPNs. Use this configuration when low inter-SN traffic is expected. cydfpbx4 RPY 081897 Figure Notes 1. Switch Node (SN) 1 7. Inter-SN Connections (1 fiber) 2.

  • Page 372: Add A Switch Node Carrier

    Adding New Carriers and EPN Cabinets Add a Switch Node Carrier You can add a switch node carrier to a standard reliability DEFINITY ECS with Center Stage Switch (CSS) or add a second switch node carrier to a high or critical reliability DEFINITY ECS.
  • Page 373 Add a Switch Node Carrier Disable Alarm Origination 1. To prevent scheduled daily maintenance from interfering with the update or upgrade, type change system-parameters maintenance and press Enter 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time.
  • Page 374 Adding New Carriers and EPN Cabinets Disable TTI NOTE: Do this step only if the Terminal Translation Initialization (TTI) is enabled. CAUTION: If you do not disable the TTI, the translations can be corrupted. 1. Type change system-parameters features and press Enter.
  • Page 375 Add a Switch Node Carrier Back Up Disk 1. Type backup disk and press to write all information from the disk(s) to Enter the backup tape(s). This takes 30 to 40 minutes. Shut Down DEFINITY LAN Gateway System If a DEFINITY LAN Gateway system resides in the control cabinet to be upgraded, prepare to shut down the DEFINITY LAN Gateway assembly and allow the disk to completely spin down.
  • Page 376 Adding New Carriers and EPN Cabinets Disconnect Cables (Std only) NOTE: Skip these steps if a switch node carrier is being added to an empty carrier position. 1. Label the ground cables associated with the port carrier to be removed. 2.
  • Page 377 Add a Switch Node Carrier Remove Port Carrier NOTE: Skip these steps if standard reliability and a switch node carrier is being added to an empty carrier position. NOTE: Note the position of the TDM/LAN cables before disconnecting. 1. If a switch node carrier is being installed in the D position of an EPN, remove the TDM/LAN cable from between the D and A carriers.
  • Page 378 Adding New Carriers and EPN Cabinets Figure Notes 1. Port Carrier (C Position) 5. Switch Node Carrier (E Position) 2. Ground Jumpers 6. Cabinet with standard fan unit and carrier 3. Control Carrier (A Position) 7. Cabinet with enhanced fan unit and 4.
  • Page 379 Add a Switch Node Carrier Figure Notes 1. Port Carrier (C Position) 5. Switch Node Carrier (E Position) 2. Ground Jumpers 6. Cabinet with standard fan unit and carrier 3. Control Carrier (A Position) 7. Cabinet with enhanced fan unit and 4.
  • Page 380 Adding New Carriers and EPN Cabinets 7. Behind the D carrier, remove the 2 screws holding the D carrier to the cabinet frame. 8. Slide the carrier forward 1 to 2 inches; then, from the back, be sure that no cables or wiring harnesses are caught on the cabinet/carrier framework.
  • Page 381 Add a Switch Node Carrier ROW 49 ROW 35 ROW 25 SNITRM1 TDM/LAN TDM/LAN SLOT # SNITRM2 ROW 24 Figure 6-32. ICC Connections for Switch Node Carrier Install New Switch Node Carrier NOTE: Although the procedures specify D position, they would be the same if installing the carrier in the E position.
  • Page 382 Adding New Carriers and EPN Cabinets 4. Connect the P1 (small) connector to the D carrier. If necessary, to get enough slack in the cables, cut the tie wrap holding the intercabinet cable from the upright in the area being installed. Snap the connector lock into place to ensure the connection is properly made.
  • Page 383 Add a Switch Node Carrier lcdfgrn2 KLC 022100 Figure Notes 1. Standard AC-powered Carrier 3. Top Ground Straps 2. Enhanced Carrier (in PPNs using 4. Bottom Ground Straps either AC power [U.S.] or Global power) Figure 6-33. Locations of Top and Bottom Ground Straps on Standard and Enhanced Carriers 8.

  • Page 384: Tdm/Lan Connections For Ppn

    Adding New Carriers and EPN Cabinets 9. Also if high or critical reliability, for the PPN connect the loose end of the TDM/LAN cable (between the A and D carriers) to the other pin-field block marked TDM/LAN on the right side of the D carrier. See Figure 6-34 Table 6-4.
  • Page 385 Add a Switch Node Carrier Table 6-4. TDM/LAN Connections J Number Carrier Type LHS Slot RHS Slot J58890BB L1 Port J58890BB L2 Port J58890BB L3 Port J58890AP Control 10. If a switch node carrier is being installed in the D position of an EPN, verify that the ZAHF4 TDM/LAN bus terminator is installed at slot 02 of expansion control carrier A.

  • Page 386: Tdm/Lan Connections For Epn

    Adding New Carriers and EPN Cabinets Figure Notes 1. Port Carrier (C Position) 4. Switch Node Carrier (D Position) 2. Port Carrier (B Position) 5. TDM/LAN Bus Terminator (ZAHF4) 3. Processor Carrier (A Position) 6. TDM/LAN Cable (WP91716 L7) Figure 6-35. TDM/LAN Connections for EPN (Standard Reliability) 6-66 Issue 5 October 2002 555-233-115...
  • Page 387 Add a Switch Node Carrier TDM/LAN BUS TERMINATOR (ZAHF4) SEE NOTE SLOT 21 J58890BB C POSITION PORT CARRIER TDM/LAN CABLE WP91716 L6 ICCB ICCA SLOT 21 J58890BB B POSITION SEE NOTE PORT CARRIER INTERCARRIER TDM/LAN CABLE CABLES A AND B WP91716 L6 H600-204 G1 SLOT 21...
  • Page 388 Adding New Carriers and EPN Cabinets Install Circuit Packs 1. Install the new circuit packs into the new carrier. Use the decal and the upgrade configuration document (provided with the equipment) as a guide. 2. Install circuit pack blanks in slots not equipped with circuit packs. Interconnect Port Networks 1.
  • Page 389 Add a Switch Node Carrier 5. Behind port carrier B of each EPN cabinet: a. Install a lightwave transceiver on the cable connector at slot B02. b. Connect the other end of the fiber optic cable to the lightwave transceiver, just installed. c.
  • Page 390 Adding New Carriers and EPN Cabinets Reseat DEFINITY AUDIX System 1. Reseat the AUDIX assembly to its backplane connectors. Power Up System 1. At each EPN, if present, set the main circuit breaker to ON. 2. At the PPN, set the main circuit breaker to ON. 3.
  • Page 391 Add a Switch Node Carrier Installation (direct connection) If you have a direct connection between the RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File. NOTE: This procedure sends the License File to the switch and installs it.
  • Page 392 Adding New Carriers and EPN Cabinets 4. In the No-License Incoming Call Number field (optional) type a valid extension. NOTE: This number cannot be a hunt group or ACD number. 5. Press to save the changes. ENTER Save Translations 1. Type save translation [both] and press if translation changes were Enter made in Step 8 above.
  • Page 393 The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 394 Adding New Carriers and EPN Cabinets 3. Type your ART User Name and Password in the indicated fields. NOTE: ART user IDs and passwords are unique to ART, and are not the same as other user IDs and passwords. If you are a first-time user and do not have an ART user ID and password: a.
  • Page 395 Add a Switch Node Carrier 8. Verify the information in the Customer Name and Customer Address fields. NOTE: If the information is not what you expected, ensure that you entered the customer’s FL/Sold-To number correctly (Step 4 above). If you entered an incorrect number: a.
  • Page 396 Adding New Carriers and EPN Cabinets 12. In the Data Lock field, choose: YES for products with ASG enabled NO for all others 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: DON’T CHANGE to leave the product’s dialing type unchanged TONE for DTMF dialing PULSE for rotary or pulse dialing...

  • Page 397: Install A New Epn Cabinet In An Existing System

    Install a New EPN Cabinet in an Existing System Install a New EPN Cabinet in an Existing System Figure 6-38 shows a typical multicarrier EPN cabinet. Each EPN cabinet is normally positioned adjacent to the PPN cabinet but may be located remotely in a different room or a different building.
  • Page 398 Adding New Carriers and EPN Cabinets Connect Power and Ground 1. For an AC- or DC-powered system, connect power and ground to the cabinet as instructed in Installation and Test for Multicarrier Cabinets (MCC1) in the Made Easy tool. 2. Connect the approved ground to the new cabinet as instructed in Installation and Test for Multicarrier Cabinets (MCC1) in the Made Easy tool.
  • Page 399 Install a New EPN Cabinet in an Existing System 1. Install a 9823A lightwave transceiver onto Slot 1 on the rear of the PPN Control Carrier. See Figure 6-39. 2. Connect a 20-foot fiber optic cable to the TX and RX connectors on the transceiver.
  • Page 400 Adding New Carriers and EPN Cabinets 3. Route the fiber cable to the Expansion Control Carrier in Cabinet 3. 4. At the rear of the Expansion Control Carrier in Cabinet 3, install a 9823A lightwave transceiver onto Slot 1. 5. Connect the 20-foot fiber optic cable from the Port Carrier in Cabinet 1 to the TX and RX connectors on the transceiver on the Expansion Control Carrier in Cabinet 3.
  • Page 401 RX connector on the other transceiver and vice versa. Interconnect Cabling For more fiber optic cabling information, refer to Made Easy Tool for DEFINITY Media Server Configurations (http://made-easy.avaya.com/). Switch-Connect New EPN to Existing PPN and EPN (Standard Reliability) For the following connection example, the PPN cabinet is called Cabinet 1, the first EPN cabinet is called Cabinet 2, and the EPN cabinet containing the Switch Node Carrier is called Cabinet 4.
  • Page 402 Adding New Carriers and EPN Cabinets 1. At the rear of the Port Carrier in position B in Cabinet 1, install a 9823A lightwave transceiver onto Slot 2 (1B02). See Figure 6-40. 2. Connect a 20-foot fiber optic cable to the TX and RX connectors on the transceiver.
  • Page 403 Install a New EPN Cabinet in an Existing System Figure Notes 1. Cabinet 1 (PPN) 3. Cabinets 2, 3, and 5 through 16 (MCC or SCC 2. Cabinet 4 (MCC EPN with One Switch EPNs) Node) Figure 6-40. Switch-Connected with SNC in EPN Switch-Connect New EPN to Existing PPN and EPN (High Reliability) For the following connection example, the PPN cabinet is called Cabinet 1, the...
  • Page 404 Adding New Carriers and EPN Cabinets 1. At the rear of the Port Carrier in position C in Cabinet 1, install a 9823A lightwave transceiver onto Slot 2 (1C02). See Figure 6-41. 2. Connect a 20-foot fiber optic cable to the TX and RX connectors on the transceiver.
  • Page 405 Install a New EPN Cabinet in an Existing System Figure Notes 1. Cabinet 1 (PPN) 3. Cabinet 4 (MCC EPN with One Switch Node) 2. Cabinet 2, 3, and 5 through 16 (MCC or SCC EPNs) Figure 6-41. Switch-Connected with SNC in EPN Switch-Connect New EPN to Existing PPN and EPN (Critical Reliability) For the following connection example, the PPN cabinet is called Cabinet 1, the...
  • Page 406 Adding New Carriers and EPN Cabinets 2. Connect a 20-foot (6 m) fiber optic cable to the TX and RX connectors on the transceiver. Label the cable to make the connections to Cabinet 4 easier. 3. Route the fiber cable to the Switch Node Carrier in position D in Cabinet 4. 4.
  • Page 407 Install a New EPN Cabinet in an Existing System 19. Connect a 20-foot (6 m) fiber optic cable to the TX and RX connectors on the transceiver. Be sure to label the cable. 20. At the rear of the Switch Node Carrier in position E in Cabinet 4, install a lightwave transceiver onto Slot 3 (4E03).
  • Page 408 Adding New Carriers and EPN Cabinets Figure Notes 1. Cabinet 1 (PPN) 3. Cabinets 2, 3, and 5 through 16 (MCC or SCC EPNs) H600-278 2. Cabinet 4 (MCC EPN with One Metallic Cable Duplex Switch Node) Figure 6-42. Switch-Connected with SNC in EPN 27.

  • Page 409: Remove An Epn Cabinet From An Existing System

    EPN cabinet being removed. These port-related translations must be removed before removing any hardware. Refer to Administrator’s Guide for Avaya MultiVantage Software for more information. Remove Fiber Link Administration (Simplex Systems) The fiber links routing administration to and from the EPN cabinet being removed must be removed before removing any hardware from the cabinet.
  • Page 410 Adding New Carriers and EPN Cabinets 3. Type change fiber link and press . The Fiber Link Administration Enter screen appears. Each of the fiber links is identified by a fiber number. a. The Is one endpoint remoted via DS1 Converter complex? field must remain administered.
  • Page 411 Remove an EPN Cabinet from an Existing System All Installations 1. When the system reset is finished, type status port-network 2 and press . The Port Network Status screen appears. Verify that PNC Active is Enter “up” and that the Service State is “in.” 2.
  • Page 412 (LIUs) or Fiber Patch Panels, remove the associated cable labeling. This will prevent confusion if existing fiber is later moved. 12. Return all unused equipment (not owned by the customer) to Avaya. 13. If any message waiting lamps are on, skip to ‘‘Troubleshooting’’...
  • Page 413 Remove an EPN Cabinet from an Existing System 3. Scroll to screen 2. a. Remove the DS1 Converter Facilities information. In the Facility Installed? field, type no for all facilities (A, B, C, and D) to be removed. b. The Bit Rate field must remain administered.
  • Page 414 Adding New Carriers and EPN Cabinets Removing the Hardware 1. Be sure that you have unadministered the trunks, attendant consoles, voice terminals, and data modules associated with the port circuit packs in the EPN cabinet. 2. Remove the fiber optic cables from the fiber transceivers at both ends of the fiber span.

  • Page 415: Definity Audix Power Procedures

    (LIUs) or Fiber Patch Panels, remove the associated cable labeling. This will prevent confusion if existing fiber is later moved. 12. Return all unused equipment (not owned by the customer) to Avaya according to the requirements outlined in: BCS/Material Logistics, MSL/Attended Stocking Locations...
  • Page 416 Adding New Carriers and EPN Cabinets Power Up the AUDIX System If the AUDIX was removed from the cabinet: 1. Re-install the AUDIX and allow it to power up automatically. 2. Check for AUDIX System errors. If the AUDIX remained in the cabinet but the cabinet was powered down: 1.

  • Page 417: Adding Or Removing Cabinet Hardware

    2. Install the circuit pack into the carrier. 3. Log off the system after the addition (and any required administration) is complete. For information about administering circuit packs and other equipment, refer to Administrator’s Guide for Avaya MultiVantage Software. 555-233-115 Issue 5 October 2002...

  • Page 418: List Of Circuit Packs

    Adding or Removing Cabinet Hardware List of Circuit Packs Table 7-1 lists the circuit packs sorted by apparatus code, including circuit packs used in non-United States installations. Table 7-1. Circuit Packs and Circuit Modules Apparatus Code Name Type 631DA1 AC Power Unit Power 631DB1 AC Power Unit...
  • Page 419 List of Circuit Packs Table 7-1. Circuit Packs and Circuit Modules (Continued) Apparatus Code Name Type TN439 Tie Trunk Port TN447 Central Office Trunk Port TN457 Speech Synthesizer Service TN458 Tie Trunk- U.K. Port TN459B Direct Inward Dialing Trunk Port TN464C/D/E/F/GP DS1 Interface - T1, 24 Channel - E1, 32 Channel;...

  • Page 420: Radio Controller

    Adding or Removing Cabinet Hardware Table 7-1. Circuit Packs and Circuit Modules (Continued) Apparatus Code Name Type TN753/B Direct Inward Dialing Trunk Port TN754/B/C Digital Line 4-Wire DCP Port TN755/B Neon Power Unit Power TN756 Tone Detector Service TN758 Pooled Modem Port TN760B/C/D/E Tie Trunk...

  • Page 421: Tn2211 Optical Drive

    List of Circuit Packs Table 7-1. Circuit Packs and Circuit Modules (Continued) Apparatus Code Name Type TN799B/C Control-LAN (C-LAN) Port TN802B IP Interface Assembly Port TNPRI/BRI PRI to BRI Converter Port TN1648/B System Access/Maintenance Control TN1650B 32-MB Memory Control TN1654 DS1 Converter - T1, 24 Channel/E1, 32 Channel Port TN1655...

  • Page 422: Downloading Firmware To Port Circuit Packs

    Current abilities of and processes within the Services infrastructure This description contains the most accurate information available at the time of production. Go to the Web site: http://support.avaya.com, and look for updated information about downloading firmware to your product under Product Documentation → Communications Systems.
  • Page 423 Downloading Firmware to Port Circuit Packs Although different circuit packs have different potential roles in a firmware download, the following circuit packs (with these or higher suffixes) can participate in a firmware-download procedure: Control LAN (C-LAN) – TN799C or TN799DP 2-Wire Digital Line (DIG-LINE) –...

  • Page 424: Firmware Downloads

    Adding or Removing Cabinet Hardware Table 7-3 shows the high-level procedures for a firmware download. Table 7-3. Firmware download procedures No. of circuit Step Action packs Description ‘‘Preparing Complete the Gathering information, downloading new to Update Firmware’’ on firmware image file from Website. page 7-8 section.
  • Page 425 IP connectivity to the World-Wide Web File transfer protocol (FTP) software program NOTE: Some GUI-based FTP applications are incompatible with Avaya MultiVantage Software. Command-line FTP applications launched from a UNIX shell or DOS prompt work best. Web browser (Netscape 4.5 or Internet Explorer 5, or higher)
  • Page 426 PC, you can also use other server types, such as UNIX. 1. Go to the Avaya Customer Support Web site (http://support.avaya.com). 2. Select the Online Services link near the top left of the page.
  • Page 427 Downloading Firmware to Port Circuit Packs d. Enter display data-module ID to obtain the link’s number. e. Enter status link link_number to check the link’s status and obtain the source IP address. 3. If this is a remote download, continue with ‘‘Remote download’’...
  • Page 428 Adding or Removing Cabinet Hardware CAUTION: Unless the Remove Image File After Successful Download field is set to y, the ftplogin and ftppassword remain on the TN799DP (C-LAN) and TN2501AP (VAL) circuit packs either until they are reset or until you issue the disable filesystem board UUCSS command. FTP the new firmware image file The following steps are generic to most FTP programs.
  • Page 429 Downloading Firmware to Port Circuit Packs Verify files From the SAT verify that the new firmware image file is on the circuit pack. 1. Enter list directory board UUCSS. The List Directory screen (Screen 7-1) displays. 2. Verify that the new firmware image file is listed in the File/Directory Name field.
  • Page 430 Adding or Removing Cabinet Hardware 2. Fill in the fields listed in Table 7-5: Table 7-5. Firmware Download fields and descriptions Field Description Notes Source Boards Type the UCCSS address of the Location source circuit pack. Screen 7-1 Firmware Image Type the complete filename in the section ‘‘Verify files’’...
  • Page 431 Downloading Firmware to Port Circuit Packs Table 7-5. Firmware Download fields and descriptions (Continued) Field Description Notes Type y if you want the procedure At the completion of a successful Remove Image File After Successful to automatically remove the new download, the procedure firmware image file [default].
  • Page 432 Adding or Removing Cabinet Hardware 4. If you are self-downloading to a TN2501AP (VAL) circuit pack, reseat the pack: WARNING: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack. CAUTION: Ensure that both the top green and top amber LEDs are out. a.
  • Page 433 Downloading Firmware to Port Circuit Packs Monitor download progress 1. Enter status firmware download and press Enter The Status Firmware Download screen (Screen 7-4) displays. status firmware download Page 1 of STATUS FIRMWARE DOWNLOAD Source Board Location: 01C02 Firmware Image File Name: tn2501ap_f05.bin Target Board Code: TN2501 Suffix: AP Firmware Vintage: Schedule Download? _ Remove Image File After Successful Download? _...
  • Page 434 Adding or Removing Cabinet Hardware 5. If you are self-downloading to a TN2501AP (VAL) circuit pack, reseat the pack: WARNING: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack. CAUTION: Ensure that both the top green and top amber LEDs are out. a.
  • Page 435 Downloading Firmware to Port Circuit Packs Preparation 1. Repeat the procedures in the ‘‘Preparing to Update Firmware’’ on page 7-8. Set up file system on circuit pack Before you can load files onto the source C-LAN circuit pack, you must first set up a file system on the circuit pack to accept the files.
  • Page 436 Adding or Removing Cabinet Hardware 4. Log into the source C-LAN circuit pack with the same ftplogin and ftppassword that you used in the section, ‘‘Set up circuit pack’s file system’’ on page 7-11. ftplogin is any temporary login ID for this FTP session (for example, denver).
  • Page 437 Downloading Firmware to Port Circuit Packs Schedule download 1. Fill in every field in Table 7-5 on page 7-14 except the Target Location field. NOTE: If you are scheduling firmware downloads for a circuit pack that is designated as primary/secondary sync (timing) source (for example, TN464GP), this procedure automatically redesignates a local timing source during the download.
  • Page 438 Adding or Removing Cabinet Hardware If you do not know the target board locations: a. Type list configuration all and press Enter The System Configuration screen (Screen 7-6) appears. list configuration all SYSTEM CONFIGURATION Board Assigned Ports Number Board Type Code Vintage u=unassigned t=tti p=psa...
  • Page 439 Downloading Firmware to Port Circuit Packs Check specified resources This procedure checks the header on the new firmware image file to ensure that the firmware download runs as you intend. 1. Type test firmware download and press Enter The Test Results screen (Screen 7-7) appears.
  • Page 440 Adding or Removing Cabinet Hardware Monitor download progress 1. Type status firmware download and press Enter The Status Firmware Download screen (Screen 7-8) displays. status firmware download Page 1 of STATUS FIRMWARE DOWNLOAD Source Board Location: 01C02 Firmware Image File Name: usd1v22r1 Target Board Code: TN464 Suffix: GP Firmware Vintage: Schedule Download? _...
  • Page 441 Downloading Firmware to Port Circuit Packs 1. Type remove file board UUCSS filename and press to remove Enter image files from the source board. 2. Type list directory board UUCSS and press Enter The List Directory screen (Screen 7-1) appears. 3.
  • Page 442 Adding or Removing Cabinet Hardware 2. The example in Screen 7-9 shows PASS in the Result field, indicating a successful test of the firmware download circuitry. If the test does not pass, refer to the Error Log Entries and Test to Clear Values section of the FW-DWNLD maintenance object in the maintenance book.
  • Page 443 Downloading Firmware to Port Circuit Packs 3. At the SAT, type get boot-image UUCSS and press to check the Enter status of the firmware images on the target circuit pack. The Display Firmware Image(s) report (Screen 7-11) appears. get boot-image 1C07 DISPLAY FIRMWARE IMAGE(S) Image 1 Image 2...

  • Page 444: Installing Tn464Gp/Tn2464Bp With Echo Cancellation

    Adding or Removing Cabinet Hardware 6. At the SAT, type get boot-image UUCSS and press to check the Enter status of the firmware images on the target circuit pack. The Display Firmware Image(s) report (Screen 7-12) appears. get boot-image 1C07 DISPLAY FIRMWARE IMAGE(S) Image 1 Image 2...
  • Page 445 Settings. For information on administering the circuit packs, refer to the Administrator’s Guide for Avaya MultiVantage Software. Echo cancellation must first be purchased, then activated by someone with customer options login privileges. Refer to the Administrator’s Guide for Avaya MultiVantage Software. Use the following procedure to modify the settings: NOTE: You do not need to busyout the circuit packs to modify the settings.
  • Page 446 When set to y, 2 new fields display: EC Direction: and EC Configuration:. If you know the echo is coming into the Avaya Media Gateway, keep the default setting for the EC Direction: field of inward. If you know that the distant party is hearing echo that originates in the Avaya Media Gateway or its line side stations or equipment, set the EC Direction: field to outward.

  • Page 447: Add Co, Fx, Wats, And Pcol

    2. Administer the forms listed under CO, FX, WATS, or PCOL Trunk Group in Administrator’s Guide for Avaya MultiVantage Software. 3. Determine the port assignment of the trunk from the Trunk Group form. EXAMPLE:...

  • Page 448: Add Tie Trunks

    Figure 7-1 Table 7-6 to choose the preferred signaling format, set switches on the circuit pack, and administer the port. 4. Administer forms listed under “Tie Trunk Group” in the Administrator’s Guide for Avaya MultiVantage Software. UNPROT SMPLX SMPLX SMPLX...
  • Page 449 1. Since the addition of DS1 tie-trunk service may require a service interruption, notify the customer in advance as to when the addition will occur. 2. For information about administering DS1 Tie Trunks, refer to Administrator’s Guide for Avaya MultiVantage Software. 7-33 555-233-115 Issue 5 October 2002...

  • Page 450: Add Speech Synthesis

    4 ports for Loudspeaker Paging and Code Calling Access. 2. Administer the form listed under “Code Calling Access” in Administrator’s Guide for Avaya MultiVantage Software. Add Pooled Modem Modem pooling supports two types of conversion resources: integrated and combined.
  • Page 451 Add Pooled Modem Settings for Modem Connected to Data Module 1. Type add data-module next and press Enter 2. Type pdm in the Type field. 3. Type x in the Port field. 4. Type dte in the Connected to field and press Enter 5.

  • Page 452: Add Multiple Integrated Announcement Circuit Packs

    Adding or Removing Cabinet Hardware Add Multiple Integrated Announcement Circuit Packs Systems with multiple announcement circuit packs have the following types: TN750/B announcement TN750C integrated announcement TN2501AP integrated announcement Customers upgrading from older circuit packs to Release 10 can mix multiple circuit pack types according to the system limits (see Number of announcement circuit...
  • Page 453 Table 7-7. TN2501AP and platform capacities Models si, csi DEFINITY ONE Capacity Avaya IP 600 Maximum number of announcement circuit 1-10 (Enhanced) 1-5 (Enhanced) packs (see note below) 1 (Standard) 1 (Standard)
  • Page 454 Adding or Removing Cabinet Hardware Table 7-7. TN2501AP and platform capacities (Continued) Models si, csi DEFINITY ONE Capacity Avaya IP 600 Recording time 60 min. (Enhanced) 60 min. (Enhanced) 10 min. (Standard) 10 min. (Standard) Playback ports Telephone access port...
  • Page 455 Add Multiple Integrated Announcement Circuit Packs Configurations Figure 7-2 shows the configuration options for the TN2501AP (VAL) circuit pack within a system. cydfval LJK 032001 Figure Notes 1. TN2501AP VAL 6. Your LAN (See cable) announcement circuit pack 7. computer or remote recording studio for 2.
  • Page 456 Adding or Removing Cabinet Hardware Faceplate LEDs Figure 7-3 shows the 9 LEDs on the TN2051AP faceplate. Descriptions of each LED are in Table 7-8. LINK TRMT 100M Figure 7-3. TN2501AP faceplate LEDs The following table lists the TN2501AP faceplate LEDs, the type of behavior (on, off, flashing, or intermittent), and a description of the condition.
  • Page 457 Add Multiple Integrated Announcement Circuit Packs Table 7-8. TN2501AP LEDs Behavior Description On solid Circuit pack failure or a major or minor on-board alarm Green On solid Firmware is self-downloading to the circuit pack or testing in progress. Amber On solid Firmware is self-downloading to the circuit pack.
  • Page 458 Adding or Removing Cabinet Hardware Other hardware To establish LAN connections the TN2501AP circuit pack requires a Backplane Adapter that attaches to the Amphenol connector on the back of the cabinet, corresponding to the TN2501AP integrated announcement circuit pack slot. LAN cable that attaches to the Backplane Adapter.
  • Page 459 Switch administration before hardware installation Before inserting the circuit pack into a carrier, an Avaya representative must administer the VAL customer options. Before installing the hardware, check your system for the following administration: 1. At the SAT, type display system-parameters customer-options and...
  • Page 460 Adding or Removing Cabinet Hardware Hardware installation WARNING: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack. 1. Remove connector (if any) from the back of the switch cabinet corresponding to the TN2501AP circuit pack slot. 2.
  • Page 461 Add Multiple Integrated Announcement Circuit Packs list configuration board 1c08 SPE A SYSTEM CONFIGURATION Board Assigned Ports Number Board Type Code Vintage u=unassigned t=tti p=psa 01C08 VAL-ANNOUNCEMENT TN2501AP HW00 FW001 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Command successfully completed...
  • Page 462 Adding or Removing Cabinet Hardware 2. Type a unique name in the Name field. NOTE: This name is recognized only within the switch, and does not need to match the node name on your network. 3. Enter the IP Address. You can get this information from the network manager.
  • Page 463 Add Multiple Integrated Announcement Circuit Packs 4. Type the circuit pack location in the Slot field (UUCSS). In the example above the slot is 01C08, meaning Cabinet 1, carrier C, slot 8. If a TN2501AP circuit pack is not at this location when you submit the screen, the system prompts you to enter a VAL circuit pack location.

  • Page 464: Add Isdn-Pri

    Adding or Removing Cabinet Hardware 2. Set the Type field to ethernet. 3. Set the Port field to correspond to the circuit pack location. In the example above, 1b0333 means Cabinet 1, Carrier B, Slot 3, Port 33. NOTE: The port number (final two digits) is always 33 for the TN2501AP circuit pack.

  • Page 465: Add Callvisor Asai

    1. On the System-Parameters Customer-Options screen, disable the Calling Party Number/Billing Number (CPN/BN) option, and enable the CallVisor ASAI Interface option. 2. See Administrator’s Guide for Avaya MultiVantage Software for details on disabling and enabling these options. Save Translations 1. Type save translation and press .
  • Page 466 Avaya MultiVantage Software Resolve Alarms 1. Examine the alarm log. Resolve any alarms that may exist using Maintenance for Avaya MultiVantage DEFINITY Server R. Save Translations 1. Type save translation and press . This instructs the system to take all Enter translation information in memory and write it to the system disk.

  • Page 467: Add Ttc Japanese 2-Mbit Trunks

    Add TTC Japanese 2-Mbit Trunks Add TTC Japanese 2-Mbit Trunks The TN2242 Japan 2-Mbit trunk interconnects the Avaya Media Gateway to other vendor equipment in Japan as well as to other switches through the Time Division Multiplexor (TDM). Installing the trunk 1.
  • Page 468 For further information about DCS, refer to the following documents: AT&T System 75/85 Network and Data Services Reference Manual System 75 Application Notes Network Services Administration for Network Connectivity for Avaya MultiVantage Software Add Circuit Packs A TN464GP, TN767C, or TN760 DS1 circuit pack is required for PPP connections.
  • Page 469 Add DCS Interface cydflan3 KLC 032999 Figure Notes 1. 259A Connector 3. Hub or 110 (purple) wall field 2. DW8 Cable Figure 7-5. Cable Connection for C-LAN Table 7-9. TN799C Pinout Peripheral Backplane Pin 25-Pair Wire Color Lead Name Connector Pin White/Orange Orange/White White/Green...

  • Page 470: Add Isdn-Bri

    Options form to y. 3. Administer the other required translation data using the forms listed under Distributed Communications System (DCS) in Administration for Network Connectivity for Avaya MultiVantage Software. Save Translations 1. Type save translation and press to write all translation information Enter from memory to the system disk, which takes about 2 minutes.

  • Page 471: Add Radio Controller

    Add Radio Controller Resolve Alarms 1. Examine the alarm log. Resolve any alarms using Maintenance for Avaya MultiVantage DEFINITY Server R. Save Translations 1. Type save translation and press to write all translation information Enter from memory to the system disk, which takes about 2 minutes.

  • Page 472: Add Ip Solutions

    Avaya R300, refer to the documentation on the CD or with the Avaya R300 equipment. The IP Media Processor allows you to send voice and fax from the Avaya Media Gateway through an Internet protocol (IP) network to other DEFINITY ECSs having this feature or to other H.323 V2 compliant endpoints.
  • Page 473 Upgrading TN802 IP Trunking to TN2302AP IP Media Processor Upgrading a TN802B IP Interface Assembly to TN2302AP IP Media Processor For administration, refer to the Administration for Network Connectivity for Avaya MultiVantage Software. Preparing for Installation and Upgrade In addition to the TN2302AP IP Media Processor, you must also install and administer a C-LAN circuit pack (TN799B or later).
  • Page 474 Adding or Removing Cabinet Hardware Check your onsite equipment Have the following equipment on site before your shipment arrives: An unoccupied port slot in the carrier for each TN2302AP IP Media Processor NOTE: The TN2302AP consumes 16 W of power per slot compared with an average of 15 W per slot.

  • Page 475: Tn2302Ap Amphenol Adapter

    Add IP Solutions Table 7-10. Required Hardware Comcode/Code Description Quantity 108312612 TN2302AP IP Media Processor 848525887 TN2302AP Amphenol Adapter 108525528 TN799B/C C-LAN circuit pack. NOTE: One TN799B/C supports more than one TN2302AP. 102631413 ADPTR-259A connector The adapter has an amphenol connector on one side and an RJ45 connector on Figure 7-7 the other for connecting to the LAN.
  • Page 476 Adding or Removing Cabinet Hardware Installing the TN2302AP IP Media Processor To install a TN2302AP IP Media Processor, you must install One or more TN2302AP circuit pack One or more TN799B/C circuit pack (A TN799B/C can support more than one TN2302AP) An IP Media Processor adapter.
  • Page 477 Add IP Solutions NOTE: To properly seat the circuit pack, push firmly on the front of the faceplate until the latch reaches the bottom rail of the carrier. Then close the latch until it is fully engaged. 1. Insert the TN799B/C circuit pack into the port slot identified earlier. 2.
  • Page 478 Figure 7-8. TN2302AP IP Interface faceplate Initial Administration Steps for C-LAN and IP Media Processor NOTE: Refer to the Administration for Network Connectivity for Avaya MultiVantage Software for specific information. 1. Log in as craft. 2. Type change node-names and press...
  • Page 479 Add IP Solutions 3. On page 2, type in the node names and IP addresses for the TN799B/C and the TN2302AP. NOTE: The customer or design team provides the actual name and address. Suggest a generic name and not one tied to the circuit pack. change node-names Page 2 of...
  • Page 480 7. Press to save the information and effect the new settings. Enter Refer to the Administration for Network Connectivity for Avaya MultiVantage Software for more information on these administration steps and for the steps to administer IP Softphones and H.323 trunks.
  • Page 481 Add IP Solutions ping ip-address 192.168.10.21 PING RESULTS End-pt IP Port Port Type Result Time(ms) Error Code 192.168.10.21 01A13 MEDPRO PASS 1124 2. Type ping ip-address nnn.nnn.nnn.nnn board UUCSS and press Enter. The variable nnn.nnn.nnn.nnn is the IP address of the customer’s gateway and UUCSS is the cabinet, carrier, and slot of the TN2302AP IP Media Processor.
  • Page 482 Adding or Removing Cabinet Hardware Remove the Circuit Packs CAUTION: When adding or replacing any hardware, be sure to ground yourself against electrostatic discharge (ESD) by wearing a grounded wrist strap. NOTE: The TN799B/C, TN802, and TN2302AP circuit packs are hot-swappable, so you do not need to power down the carrier to remove or install them.

  • Page 483: Tn2302Ap Ip Media Processor

    TN2302AP circuit packs. Administration Steps 1. Administer the TN799B/C C-LAN. Refer to the Administration for Network Connectivity for Avaya MultiVantage Software. 2. Administer the IP Media Processor, which is usually done remotely. Call your service representative to start the process.
  • Page 484 Adding or Removing Cabinet Hardware change ip-interfaces Page 1 of IP INTERFACES Inter-region IP connectivity allowed? Enable Eth Pt Type Slot Code Sfx Node Name Subnet Mask Gateway Address Rgn C-LAN 01A09 TN799 B clan-a1 255.255.255.0 MEDPRO med-a1 255.255.255.0 192.168.10 .21 255.255.255.0 255.255.255.0 255.255.255.0...
  • Page 485 TN2302AP circuit packs. Administration Steps 1. Administer the TN799B/C C-LAN, if necessary. Refer to the Administration for Network Connectivity for Avaya MultiVantage Software. 2. Administer the IP Media Processor, which is usually done remotely. Call your service representative to start the process.
  • Page 486 TN799B C-LAN circuit pack. For C-LAN administration, refer to Administration for Network Connectivity for Avaya MultiVantage Software. If you have existing TN802 IP Interface circuit packs, you can upgrade them either...
  • Page 487 Add IP Solutions An additional unoccupied port slot for the TN799B, if needed. If you have an existing TN799 circuit pack, replace it with the TN799B. A 10 BaseT or 10/100 BaseT Ethernet connection into your local area network for the TN802B. A 10 BaseT Ethernet connection into your local area network for the TN799B.
  • Page 488 Adding or Removing Cabinet Hardware Table 7-11. Required Hardware Comcode/Code Description Quantity 108525528 TN799B C-LAN circuit pack. One TN799B supports more than one TN802B. J58890MA-1 L30 TN802B IP Interface Assembly 1 or more 601939804 H600-512,G1 external cable 1 or more assembly 259A connector CAT5 or better cable...
  • Page 489 Add IP Solutions cbdfocto AWF 122398 Figure Notes 1. Amphenol connector to connector 5. To mouse corresponding to TN802B slot 6. To ethernet 2. To VGA monitor 7. 25-pin male connector to modem 3. To USB (not used) 8. 25-pin male connector to COM2 4.
  • Page 490 Adding or Removing Cabinet Hardware Connect the Modem NOTE: These instructions are for connecting the U.S. Robotics modem supplied to U.S. customers only. If using a different modem, follow the manufacturer’s instructions on connecting the modem. 1. Connect the RS232 port of the modem to the MODEM connector of the TN802B external cable assembly.
  • Page 491 Add IP Solutions Table 7-12. U.S. Robotics Modem Dip Switch Settings Switch Setting Description Data Terminal Ready normal DOWN Data Terminal Ready override Verbal result codes DOWN Numeric result codes Suppress result codes DOWN Display result codes Echo offline commands DOWN No echo, offline commands Auto answer on first ring or higher if specified in NVRAM...
  • Page 492 Adding or Removing Cabinet Hardware fpdfmapd KLC 030899 Figure Notes 1. LCD display 4. PCMCIA card slot 2. Reset button (recessed) 5. Yellow PCMCIA disk-in-use LED 3. Red board status LED Figure 7-11. TN802B IP Interface faceplate NOTE: If replacing the existing TN799 circuit pack, remove it first and replace it with the new one.
  • Page 493 Add IP Solutions 2. Insert the TN802B IP Interface into the right most of the three slots you reserved for it (see Figure 7-12) and seat it properly. When you plug in the TN802B IP Interface Assembly, the circuit pack starts to boot and the LCD reads PC Boot.
  • Page 494 Adding or Removing Cabinet Hardware Administer the TN799B/C C-LAN Refer to the Administration for Network Connectivity for Avaya MultiVantage Software. Administer the IP Interface Administration is usually done remotely; call your service representative to start the process. Administration Steps NOTE: Refer to the Administration for Network Connectivity for Avaya MultiVantage Software for specific information.
  • Page 495 Add IP Solutions change circuit-packs Page 1 of CIRCUIT PACKS Cabinet: 1 Carrier: A Carrier Type: processor Slot Code Sf Mode Name Slot Code Sf Mode Name MEDPRO RESERVED-IP 01: TN754 DIGITAL LINE MEDPRO RESERVED-IP 02: TN758 POOLED MODEM TN802 MAPD BOARD 03: TN2144 ANALOG LINE...
  • Page 496 Adding or Removing Cabinet Hardware change ip-interfaces Page 1 of Network regions are interconnected? abled Type Slot Code Sfx Node Name Subnet Mask Bcast/Gway Addr Rgn C-LAN 01A09 TN799 clan-a1 255.255.255.0 192.168.1 .100 1 MEDPRO 01A13 TN802 B med-a1 255.255.255.0 192.168.1 .21 1 255.255.255.0 255.255.255.0...
  • Page 497 Add IP Solutions Installing in IP Trunk Mode NOTE: IP Trunk mode should only be used to maintain compatibility with existing IP Trunk or ITS-E installations. We strongly recommend using MedPro mode whenever possible. Prepare for Installation Have the following items on site before your shipment arrives: A mouse, keyboard, and VGA monitor for use during the installation of the server.
  • Page 498 Adding or Removing Cabinet Hardware Table 7-13. Required Hardware Comcode/Code Description Quantity J58890MA-1 L30 TN802B IP Interface Assembly 601939804 H600-512,G1 external cable assembly 407633999 U.S. Robotics Sportster external modem, model number USR 33.6 EXT (U.S. customers only) 601087091 20-ft DB-25 serial cable from modem to TN802B external cable assembly (U.S.
  • Page 499 Add IP Solutions Connect the Cables 1. Determine into which port slot you are putting the TN802B IP Interface. NOTE: Make sure that at least 3 adjoining slots are free. 2. From the rear of the cabinet, connect the amphenol connector on the external cable assembly to the backplane connector corresponding to that slot (the highest numbered connector of the 3 slots required).
  • Page 500 Adding or Removing Cabinet Hardware 1 2 3 4 5 6 7 8 modfrobo KLC 030499 Figure Notes 1. Connect analog line here. 3. Connect MODEM connector here. 2. DIP switch 5 must be up. 4. Connect power connector here. Figure 7-14.
  • Page 501 Add IP Solutions Connect the Monitor, Keyboard, and Mouse NOTE: Only make these connections if administered locally. Not necessary if administered remotely. You must connect these before inserting the TN802B IP Interface. 1. Attach a VGA monitor to the VGA connector of the TN802B IP Interface external cable assembly.
  • Page 502 Adding or Removing Cabinet Hardware fpdfmapd KLC 030899 Figure Notes 1. LCD display 4. PCMCIA card slot 2. Reset button (recessed) 5. Yellow PCMCIA disk-in-use LED 3. Red board status LED Figure 7-15. TN802B IP Interface faceplate NOTE: To properly seat the circuit pack, push firmly on the front of the faceplate until the latch reaches the bottom rail of the carrier.
  • Page 503 Figure 7-16. J58890MA-1 L30 IP Interface Assembly Test the Modem 1. Check for dial tone. 2. Contact Avaya Customer Support and ask a representative to dial into your IP Interface server. Administer the IP Interface Administration is done either locally or remotely. If administered locally, proceed with the following administration steps on the attached keyboard, mouse, and monitor.
  • Page 504 Adding or Removing Cabinet Hardware 3. Check the Code column to see if the slots above the TN802B say DSMAPD or MEDPRO. change circuit-packs Page 1 of CIRCUIT PACKS Cabinet: 1 Carrier: A Carrier Type: processor Slot Code Sf Mode Name Slot Code Sf Mode...
  • Page 505 Add IP Solutions 4. After logging on for the first time, change the administrator password and, if desired, the user name, to ensure security. See your Windows NT server documentation for details. A-Law versus Mu-Law. For systems using A-Law companding, an additional procedure is necessary.
  • Page 506 Adding or Removing Cabinet Hardware 5. When prompted to reboot the computer, select one of the following options: No if you have not assigned IP addresses then go to ‘‘Assign an IP Address’’ Yes if you have assigned IP addresses. Assign an IP Address.
  • Page 507 Add IP Solutions 6. Select the DEC Ethernet adapter labeled [2]. 7. Type a valid IP address for the IP Interface server in the IP Address: field. 8. Type the appropriate subnet mask in the Subnet Mask: field. NOTE: Not all networks require steps 9 through 18. Check with the local network administrator to determine which are required.
  • Page 508 Adding or Removing Cabinet Hardware 10. Click on the DNS tab and verify that the domain DNS server is correct. 11. Type domain name in the Domain field. 12. If using DNS, click under the DNS Service Search Order field and type its IP address.
  • Page 509 Add IP Solutions 13. Click on the WINS Address tab. 14. Make sure the [2] DEC shows in the Adapter field. 15. If WINS server is available, type its IP address in the Primary WINS Server field. 16. If DNS is available, select Enable DNS for Windows Resolution. 17.
  • Page 510 Adding or Removing Cabinet Hardware If administered remotely through pcANYWHERE: 21. Click on the pcANYWHERE Restart Host Computer button on the toolbar to restart the computer. If administered locally on a monitor, keyboard, and mouse: 22. Click Yes in the dialog box to restart the computer. WARNING: When connected remotely via pcANYWHERE, only use the pcANYWHERE Restart Host Computer button on the toolbar to restart Windows NT.
  • Page 511 Add IP Solutions 3. At the command prompt, type ping nnn.nnn.nnn.nnn (which is the IP address of your gateway). If everything is configured correctly, the system responds with the following message: Reply from nnn.nnn.nnn.nnn: bytes=32 time<##ms TTL=### If no response, verify the IP address information and check the connectivity, including the cabling.
  • Page 512 Adding or Removing Cabinet Hardware 3. At the command prompt, type ping 192.11.13.8 (which is the IP address of the internal processor). If you have connectivity, the system responds with the following message: Reply from 192.11.13.8: bytes=32 time<##ms TTL=### If no response, verify the IP settings for Adapter [1]. 4.
  • Page 513 Add IP Solutions 5. If upgrading locally, reboot Windows NT by pressing the recessed reset button on the faceplate (see Figure 7-15) of the TN802B IP Interface until the LCD shows a flashing MSHUT *. When the flashing stops and the asterisk disappears (about 2 min), it is safe to remove the circuit pack.
  • Page 514 Adding or Removing Cabinet Hardware 5. When done, click OK, OK. Upgrade to TN802B NOTE: The upgrade takes about 20 minutes. 1. Insert the flash disk into the right most slot on the TN802 IP trunk. On the monitor, a dialog box assigns a drive letter with the removable media designation;...
  • Page 515 Add IP Solutions 4. Follow the Install Shield procedure to transfer all the necessary files to the TN802 IP Interface. NOTE: In the Finish dialog box, select I will restart later. Do not select Restart computer. This would be a good time to read the Readme.txt file. 5.
  • Page 516 If it is in IP Trunk mode, you get the following error message: MedPro type requires TN802 with application. Type MEDPRO on circuit-packs form. 5. To complete the administration, refer to the Administration for Network Connectivity for Avaya MultiVantage Software book. 7-100 Issue 5 October 2002 555-233-115...

  • Page 517: Installing An Integrated Channel Service Unit (Icsu) Module

    Installing an Integrated Channel Service Unit (ICSU) Module Installing an Integrated Channel Service Unit (ICSU) Module The integrated channel service unit (ICSU) is a combination of a 120A3A CSU module integrated with a DS1 circuit pack. A 700A DS1 loopback jack must be installed with this device.
  • Page 518 Adding or Removing Cabinet Hardware Installing the 120A3A CSU Figure 7-17. 12 11 10 09 08 07 06 04 03 02 01 icsupic RBP 032896 Figure Notes 1. Rear of carrier containing DS1 circuit pack 4. DW8A-DE 4-pair cord to alarm contacts (optional) 2.
  • Page 519 Installing an Integrated Channel Service Unit (ICSU) Module 2. Install a 4C retainer in the 50-pin plug associated with the DS1 circuit pack slot. 3. Plug the 120A3A’s 25-pair connector directly into the plug associated with the DS1 circuit pack slot. 4.
  • Page 520 Adding or Removing Cabinet Hardware 10. If the circuits do not pass the self test, troubleshoot the 120A3A as instructed in Integrated CSU Module Installation and Operation. Table 7-15 provides the H700-383 cable pinouts. Table 7-16 provides the cable lengths for each cable group number. Table 7-15.

  • Page 521: Installing A 3150/3170 Channel Service Unit

    1. Install the CSU as shown in Figure 7-18. For some installations (such as a DS1 converter), use a Y-cable to connect the Avaya Media Gateway to the quad cable. Table 7-17 shows the Y-cable lengths. Be sure to label all cables.
  • Page 522 5. 50-Pin Male/50-pin female double-headed connector cable 2. DS1 converter connector 6. Quad cable (with 50-pin male connector) connects to 3. 50-pair female connector to Avaya Media the channel service unit. Gateway 4. 14-Inch (35.57 cm) “Y” cable Figure 7-19. DS1 Converter Connections Using Double-Headed cable Table 7-17.

  • Page 523: Fiber Link Administration

    Fiber Link Administration This appendix describes the steps required to administer fiber links. Before starting the administration process, verify the following: 1. Be sure all fiber optic transceivers and all fiber optic cables are correctly installed on the DS1 and/or DS1 converter circuit packs. 2.
  • Page 524 Circuit Pack Form After installing the equipment (including circuit packs), the circuit packs must be administered before the fiber link is administered. Refer to Administrator’s Guide for Avaya MultiVantage for more information. The following information describes general circuit pack administration information: a.
  • Page 525 Administer Fiber Links c. Scroll to page 2 of the form. Enter y as applicable, in each Facility Installed? field (A, B, C, and D). d. In the Bit Rate: field, type either 1.544 (T1) or 2.048 (E1). e. Enter the idle code in the Idle Code MSB (1) ..LSB (8): field.
  • Page 526 Fiber Link Administration All Installations 1. When the system reset is finished, type status port-network 2 and press . The Port Network Status screen appears. Verify that PNC Active is Enter “up” and that the Service State is “in.” 2. A Span LED, on the front of the DS1 Converter circuit pack, must be on for each active facility administered.
  • Page 527 Administer Fiber Links 6. The Fiber Link Administration form appears. On Page 1 of the form: a. Enter the Board Location: for Endpoint-1 and Endpoint-2. This is the cabinet, carrier, and slot that identifies the physical location of an SNI or EI circuit pack that is the first endpoint of the fiber link. Repeat for the remaining endpoints.
  • Page 528 Fiber Link Administration 8. For T1 sites, refer to ‘‘T1 Installations Only’’. For E1 sites, refer to ‘‘E1 Installations Only’’. T1 Installations Only 1. The Framing Mode: field is display only and shows the hardware setting. 2. The DS1CONV-1 Line Compensation: and the DS1CONV-2 Line Compensation: fields are display only and show the hardware setting.
  • Page 529 Administer Fiber Links Fiber Link Administration Form This form administers fiber links, each of which is identified by a fiber number. NOTE: Fiber link administration only applies to R5r and later configurations. Port networks (PNs) are connected via direct fiber link connections or through a center stage switch (CSS) to provide the interconnection of port networks required for voice/data information transfer.
  • Page 530 Fiber Link Administration PNCs have three different reliability configurations (one for each system reliability configuration) as follows: System Configuration Standard Reliability Simplex Fibers High Reliability Simplex Fibers to Expansion Port Networks and Duplicated Fibers between Processor Port Networks (PPN) and Switch Nodes Critical Reliability Duplicated Fibers Simplex PNC...
  • Page 531 Administer Fiber Links Form instructions Page 1 of the form Page 1 of 1 FIBER LINK ADMINISTRATION Fiber Link #: 1 Is one endpoint remoted via a DS1 Converter Complex? ___ ENDPOINT-1 ENDPOINT-2 (A-PNC) (A-PNC) Board Location: _____ Board Location: _____ Board Type: xxx Board Type: xxx Fiber Translation:...
  • Page 532 Enter A or B. This field is used for faster remote diagnosis. — Converter Type Enter Avaya or other. Appears when the converter field on the Fiber Link Administration screen is set to y. Duplicated Fiber Link Administration. add fiber-link next...
  • Page 533 Administer Fiber Links — DS1CONV Board Location Enter the cabinet, carrier, and slot that identifies the physical location of DS1 Converter circuit pack in the first endpoint of the duplicate fiber link. Endpoint-1’s duplicate along with Endpoint-2’s duplicate make up the duplicate fiber link called the B-PNC link.
  • Page 534 Fiber Link Administration The following DS1 Converter Complex fields appear on Page 2 when the Is one endpoint remoted via a DS1 Converter Complex field is y. NOTE: When you administer DS1 Converter TN1654 circuit packs, different fields display. — DS1CONV Board Location Enter the cabinet, carrier, and slot that identifies the physical location of the converter circuit pack connected to...
  • Page 535 Administer Fiber Links — Line Coding Enter the line coding format, ami-zcs (default), or ami-basic, b8zs, or hdb3 in the A, B, C, and D columns under the DS1 Converter Facilities heading for each DS1 facility. When ami-zcs line coding is used, all-zero bytes are prevented from being transmitted on the DS1 facility because a 1 is arbitrarily written into the second position of each byte.
  • Page 536 Fiber Link Administration Table A-1. Distance to DSX-1 Interface (feet) Equalizer Setting 22 AWG ABAM & 24 AWG PDS 26 AWG PDS 1 to 133 0 to 90 133 to 266 90 to 180 266 to 399 180 to 270 399 to 533 270 to 360 533 to 655...
  • Page 537 Administer Fiber Links Duplicated DS1C Converter Complex Administration for TN574 Circuit Packs. add fiber-link next Page 3 of 3 FIBER LINK ADMINISTRATION B-PNC DS1 CONVERTER (DS1CONV) ATTRIBUTES DS1CONV Board Location: 01C01 DS1CONV Board Location: 02C01 DS1CONV Board Type: TN574 DS1CONV Board Type: TN574 DS1 CONVERTER FACILITIES Facility Installed? Passes Far-end Clock?
  • Page 538 Fiber Link Administration DS1 Converter Complex Administration for T1 TN1654 Circuit Packs. add fiber-link next Page 2 of 3 FIBER LINK ADMINISTRATION A-PNC DS1 CONVERTER (DS1CONV) ATTRIBUTES DS1CONV Board Location: 01B01 DS1CONV Board Location: 02B01 DS1CONV Board Type: TN1654 DS1CONV Board Type: TN1654 DS1 CONVERTER FACILITIES Facility Installed? Bit Rate:...
  • Page 539 Administer Fiber Links Duplicated DS1 Converter Complex Administration for T1 TN1654 Circuit Packs. add fiber-link next Page 2 of 3 FIBER LINK ADMINISTRATION A-PNC DS1 CONVERTER (DS1CONV) ATTRIBUTES DS1CONV Board Location: 01B01 DS1CONV Board Location: 02B01 DS1CONV Board Type: TN1654 DS1CONV Board Type: TN1654 DS1 CONVERTER FACILITIES Facility Installed?
  • Page 540 Fiber Link Administration — Displays when the DS1 Converter circuit pack is TN1654 and the Bit Rate is 2.048 Mbps. Enter yes to receive a “yellow 2” alarm for E1 operation. Default is no. You can administer this field on a per circuit pack basis.

  • Page 541: Troubleshooting An Upgrade

    Troubleshooting an Upgrade The information in this appendix is a compilation of the most commonly-reported troubles that Avaya Tier 4 Support has received and can help you correct some problems that you could encounter while upgrading a system. You can help This appendix is periodically updated with new information.
  • Page 542 Troubleshooting an Upgrade Software compatibility In the Software Release Letter: 1. Check the software compatibility section to ensure that software version that you are upgrading from is compatible with the software version that you are upgrading to. 2. If the from and to versions are incompatible, you must get different system software for the upgrade.
  • Page 543 Power interruptions 1. Check the Alarm and Error Logs for power-related problems. Power interruptions 2. Clear these according to the procedures outlined in Maintenance for Avaya MultiVantage DEFINITY Server R. NOTE: The data on the removable media will likely be destroyed if: The optical disk is removed when the amber LED on the removable media circuit pack is on.
  • Page 544 4. Watch the progress of the bootup hardware tests on the system administration terminal. If the tests fail, refer to the Maintenance for Avaya MultiVantage DEFINITY Server R, Chapter 4 “Initialization and Recovery.” If the message on the management terminal reads:...
  • Page 545 Enter If they do match 1. Follow the troubleshooting procedures in Maintenance for Avaya MultiVantage and DEFINITY Server R, Chapter 4, “Initialization and Recovery.” No Translations after upgrade Two reasons for this can be:...
  • Page 546 Troubleshooting an Upgrade Translations not saved to removable media You must recover the translations from the disk drive. The fastest and easiest way is to remedy this is to: 1. Re-insert the old disk drives with the old translations stored on them into the carriers.
  • Page 547 Troubleshooting guidelines Catastrophic failure If an upgrade fails and you must take the customer to go back to previous software version, 1. Leave the new hardware in place, including the 4th memory board. 2. Insert the old TN1657 disk drives with previous translations stored and boot image.

  • Page 548: Troubleshooting License File Problems

    Troubleshooting an Upgrade Troubleshooting License File problems Problems with License Files occur when The processor serial number does not match the serial number in the License File. The current switch software version does not match the version number in the License File. The feature usage does not match the License File License checks occur when Initializing the switch software (new or upgrade).
  • Page 549 20 buttons per system (csi & si). 30 buttons per system (r). For complete instructions for administering the RFA Major Alarm button, see the Administrator’s Guide for Avaya MultiVantage Software, Chapter, 4, “Managing Phones.” Log in warning messages If the system is in either License-Error or No-License modes, anyone logging on to the System Access Terminal (SAT) receives a warning message, depending on the conditions.
  • Page 550 Troubleshooting an Upgrade Table B-1. Error messages and repair procedures License Mode Description Explanation and repair procedure License-Normal No mismatches None needed between license and switch; stable running condition License-Error Warning mode; call If you initially log in to the SAT and you get processing a message that says: License-Error: supported, 10-day...
  • Page 551 Troubleshooting License File problems Table B-1. Error messages and repair procedures (Continued) License Mode Description Explanation and repair procedure No-License Outgoing and If you initially login to the SAT if you get a incoming calls only message that says: No-License: to administered xxxxx;...
  • Page 552 Troubleshooting an Upgrade Within the License File is the feature mask, an information set that controls which features are enabled or not on the Customer Options and Special Applications forms. Each of the approximately 150 feature mask entries is one of three types (examples in parentheses): Type I features with a simple on/off state (DCS Call Coverage)
  • Page 553 Troubleshooting License File problems Table B-2. Error messages indicating a change of mode (Continued) If the system goes And reports this error into this mode message It means that License-Error Serial Number Mismatch The processor serial number does not match the serial number(s) in the License File.

  • Page 554: Where To Get Additional Help

    Continued on next page Where to get additional help Trouble escalation For additional support telephone numbers: 1. At your browser, go to the Avaya web site: http://www.avaya.com 2. Click on Support. 3. If you are: Within the United States, click on Escalation Lists US and International.

  • Page 555: Access Security Gateway

    Gateway (ASG). ASG employs a challenge/response protocol to confirm the validity of a user and reduce the opportunity for unauthorized access. ASG authentication will be imposed for Avaya services logins as indicated below: init—all types of access require ASG authentication.

  • Page 556: Using The Asg Mobile

    The switch verifies the response, and if correct, logs you on. If the response is incorrect, return to step 1. If this is the third rejection, see the Maintenance for Avaya MultiVantage DEFINITY Server R. Issue 5 October 2002 555-233-115...
  • Page 557 Index Administration C-LAN 7-62 IP Media Processor 7-62 announcement rerecording 4-35 Numerics Automatic Registration Tool (ART) 2-47 3-22 4-36 5-35 5-60 5-90 6-29 6-73 259A connector 7-60 300A single-mode fiber transceiver 4-46 4-52 9823-type fiber-optic transceiver 4-46 blank carrier panel bracket attachments for fiber pass-thru kit 6-42 Access Security Gateway...

  • Page 558: Index

    Index connect new EPN to existing PPN critical reliability 6-85 high reliability 6-83 standard reliability 6-78 6-81 connections earthquake front plate 4-32 6-25 earthquake protection cabinet clip 4-33 echo cancellation network 7-60 7-75 7-78 7-85 with TN2464BP 7-28 TDM/LAN 6-14 6-24 6-65 with TN464GP...
  • Page 559 Index figures 6-23 blank carrier panel critical-reliability fiber-optic connections through center stage switch 6-69 ICC connections for R7r control carrier 6-25 high-reliability ICC connections for switch node carrier TDM/LAN connections for EPN 6-12 6-61 TDM/LAN connections for R5r PPN 6-23 location of grounding jumpers 6-19 6-22...
  • Page 560 Index J58890AH Control Carrier 6-78 OPS, add 7-33 optical drive 2-26 optical drive, add 2-25 2-30 License File 1-22 1-23 2-10 2-11 2-40 3-16 4-11 4-12 4-29 5-16 5-17 5-30 5-31 5-42 5-43 parts 5-56 5-66 5-67 5-85 6-27 6-71 earthquake front plate 4-32 no-license emergency numbers...
  • Page 561 2-10 4-10 4-11 5-15 5-16 5-40 5-41 5-65 5-66 Remote office tables Avaya R300 Remote Office Communicator TDM/LAN connections 6-24 7-56 task list remove EPN cabinet 6-89 G2 (MCC) to DEFINITY ECS Release 5si+m required tools 5-10 rerecord announcements 4-35...
  • Page 562 Index TN787 Multimedia Interface (MMI) upgrade interactions 1-20 TN799 (C-LAN) in Voice Announcements over LAN (VAL) application 7-39 Voice Announcements over LAN (VAL) TN802B IP Interface 7-56 backplane adapter—Comcode 7-39 tools, required backplane adapter—installing 7-42 Transaction ID number 2-11 equipment configuration 7-39 4-12 5-16...

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