Read And Clear Board Counters - Avaya DEFINITY Server CSI Maintenance Manual

PKT-INT (Packet Interface)

Read and Clear Board Counters (#887)

This test involves sending commands to read on-circuit pack error counters on the
TN2402/TN798 Processor circuit pack. It also verifies the message interface
between the system software and the Packet Interface.
Table 394. TEST #887 Read and Clear Board Counters
Error Test
Code Result
1006 ABORT Packet Interface is in the out-of-service state so normal maintenance tests will
1137 not run on it.
2000 ABORT Response to the test request was not received within the allowable time
period.
2500 ABORT Internal system error.
NO The Packet Interface is not detected as being physically present.
BOARD
256 FAIL The Packet Interface has an error counter set. The following error codes are
512 possible: 256: Parity error 512: FIFO overflow 768: Parity error and FIFO
768 overflow error. If error code 256 or 768 is reported, the Packet Interface
received a parity error off the Packet Bus.
555-233-119
Description/ Recommendation
1. Use the display system-parameters maintenance command to identify
which C-LAN circuit pack is administered with the Bus Bridge. Verify that
the C-LAN circuit pack is present and is not alarmed.
2. Reset the Packet Interface using the reset packet-interface AS
command. Refer to the Packet Interface Reset Test (#889)
maintenance documentation for repair procedures.
1. Retry the command at 1-minute intervals, a maximum of 3 times.
1. Retry the command.
1. Reboot the system, then retry the command. If the NO BOARD
indication persists, replace the TN2402/TN798 Processor circuit
pack.
a. First check for alarms logged against the Packet Bus. Refer to the
PKT-BUS maintenance documentation to clear those errors first.
b. Then check for alarms and errors logged against other circuit packs
connected to the Packet bus. A list of packet circuit packs is presented
in the first section of this repair procedure. Refer to the repair
procedures for those circuit packs, in this manual, to clear those errors
first.
c. Replace the TN2402/TN798 Processor circuit pack at a time that
would cause the least disruption of service. The circuit pack is still
functional but should be replaced.
Continued on next page
Issue 5 October 2002
1479