Avaya DEFINITY Server CSI Maintenance Manual page 1004

Table 189. TEST #6 NPE Crosstalk Test — Continued
Error Test
Code Result
1000 ABORT
1001 ABORT
1002 ABORT
1003 ABORT
1004
Issue 5 October 2002
Description/ Recommendation
System resources required to run this test are not available. The port may
be busy with a valid call. Use the display port PCSSpp command to
determine the station extension, attendant number, or trunk group/member
number of the port. Use the status station, status attendant, or status
trunk command to determine the service state of the port. If the service
state indicates that the port is in use, then the port is unavailable for certain
tests. You must wait until the port is idle before retesting. Attendants are
always in use (off-hook) if the handset is plugged in and the port is not
busied out.
1. If the port status is active but the port is not in use (no calls), then
check the Error Log for Error Type 513 (see Error Log table for
description of this error and required actions). The port may be locked
up.
2. If the port status is idle, then retry the command at 1-minute intervals a
maximum of 5 times.
Could not allocate the necessary system resources to run this test. This
could be due to a failure to seize the port.
1. Retry the command at 1-minute intervals a maximum of 5 times.
The system could not allocate time slots for the test. The system may be
under heavy traffic conditions or it may have time slots out-of-service due to
TDM-BUS errors. Refer to TDM-BUS (TDM Bus) Maintenance
documentation to diagnose any active TDM-BUS errors.
1. If system has no TDM-BUS errors and is not handling heavy traffic,
repeat test at 1-minute intervals a maximum of 5 times.
The system could not allocate a tone receiver for the test. The system may
be oversized for the number of Tone Detectors present or some Tone
Detectors may be out-of-service.
1. Look for TTR-LEV errors in the Error Log. If present, refer to TTR-LEV
(TTR Level) Maintenance documentation.
2. Look for TONE-PT errors in the Error Log. If present, refer to TONE-PT
(Tone Generator) Maintenance documentation.
3. If neither condition exists, retry the test at 1-minute intervals a
maximum of 5 times.
Continued on next page
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