Avaya DEFINITY Server CSI Maintenance Manual page 695

ANN-BD (Announcement Circuit Pack)
General Notes
Here are a few very important general notes that apply to any problem on the
Announcement circuit pack. The user should read this before attempting to work
on the TN750 Announcement circuit pack or Announcement Ports, especially if
the circuit pack needs to be replaced.
1. The TN750 Announcement circuit pack retains all integrated
announcements as long as the circuit pack has power. For this reason,
whenever there is a problem with either the Announcement circuit pack or
an Announcement Port that may require the circuit pack to be reset, use
reset board PCSS to try to reset the circuit pack. If that does not work,
replace the circuit pack. Announcements are preserved through a
software reset, but they are lost when the circuit pack is reseated.
2. If a customer has announcements on the Announcement circuit pack,
then announcements must be saved on the memory card to ensure
that they are not lost. This should be done as soon as the
announcements are recorded on the circuit pack (or whenever they are
changed), assuming that the circuit pack is in proper working order (see
Note).
3. The save announcements command replaces the announcement file on
the memory card. It can destroy a valid file on the memory card if entered
by mistake.
4. The restore announcements command replaces the Announcement
circuit pack speech memory with the announcement file on the memory
card. Care must be taken not to mistakenly enter this command, destroying
valid speech memory, especially if the memory card does not have a valid
announcement file on it.
5. Whenever the Announcement circuit pack is replaced, announcements
must always be rerecorded or downloaded to the new circuit pack.
Otherwise, call processing is not able to use the pack.
6. If announcement speech memory is corrupted, announcements should not
be saved [that is, if the Announcement Checksum Test (#209) fails, or if the
speech sounds corrupted on playback]. This can ruin a good
announcement file on the memory card and potentially cause errors/alarms
on any circuit pack to which the new file is downloaded. However, if the
customer does not have a valid announcement file on the memory card,
announcements can be saved in an effort to try to retain some of them (all
of the announcements recorded may not be corrupted).
555-233-119
NOTE:
Unlike translations, announcements are NEVER automatically saved
to the memory card.
Issue 5 October 2002
695