Avaya S8400 Installing And Configuring
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Server
  5. S8400
  6. Installing and configuring

Avaya S8400 Installing And Configuring

Media server
Hide thumbs Also See for S8400:
Table of Contents

Advertisement

Quick Links

Download this manual
Installing and Configuring the
Avaya S8400 Media Server
Release 3.1
03-300678
Release 3.1
February 2006
Issue 1

Advertisement

Table of Contents
loading

Related Manuals for Avaya S8400

Summary of Contents for Avaya S8400

  • Page 1 Installing and Configuring the Avaya S8400 Media Server Release 3.1 03-300678 Release 3.1 February 2006 Issue 1...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Installing and cabling the media gateways ....Installing Avaya Communication Manager....
  • Page 4 Configuring Telnet for Windows 2000/XP ..... . Installing Avaya Communication Manager .....
  • Page 5 Using the SAT command line prompt ......Logins for Avaya technicians and Business Partners ....
  • Page 6 Troubleshooting media server hardware installation ....Troubleshooting configuring the media server hardware ... . . Troubleshooting the installation of license files and Avaya authentication files . Index .

  • Page 7: Chapter 1: Introduction

    Chapter 1: Introduction To configure the media server, use the Avaya Installation Wizard. To configure gateways and other hardware components, use two administration interfaces: Maintenance Web Interface ● Command line interface, directly through, secure shell (SSH), telnet, or a terminal ●...

  • Page 8: How To Use This Documentation

    Chapter 1: Introduction How to use this documentation Use this documentation as a guide to install and configure Avaya media servers. For information about a particular task, use the index or table of contents to locate the page number where the information is described.

  • Page 9: Pre-Installation: Before Going On Site

    Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03-300151). Quick Start for Hardware Installation: Avaya S8400 Media Server in an Avaya G650 Media ● Gateway (03-300705) — a quick reference guide providing physical installation and connection information.

  • Page 10: Laptop Preparation, Software, And System Information

    (1.800.248.1234 or 1.720.444.5557). You must have the IL, FL, or product ID to get the password. - To log in through the services port as craft after you install the Avaya authentication file, use this password, which does not require an ASG challenge or response.

  • Page 11: About Asg And The Unique On-Site Password

    Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it out. To get the service pack, go to the Avaya Support Web site (http://avaya.com/support) and select Software & Firmware Downloads to identify and copy the required service pack. To get the latest firmware for the BIOS, remote maintenance board, and programmable circuit packs, go to the Avaya Support Web site at http://avaya.com/support...
  • Page 12 Internet access to the RFA Web page with Internet Explorer 5.0 or higher ● Before arriving on site, download the license and Avaya authentication files to the services laptop. The license and Avaya authentication files are installed during the installation process.

  • Page 13: Pre-Installation: At The Site

    ● place. Equipment specifications The S8400 Media Server control network components consist of a G650 Media Gateway with a TN8400AP circuit pack installed in slot 2, a TN8412AP (SIPI) installed in slot1, and one UPS. Table 1: Control network components specifications.

  • Page 14: About Media Server Port Connections

    The following section provides information on connecting the Ethernet ports on the back of the media server. Ethernet ports All S8400 Media Server backplane Ethernet ports on the backplane I/O adapter can connect to the customer LAN. Installing and Configuring the Avaya S8400 Media Server...

  • Page 15: Media Server Cable Adapter

    About media server port connections For control and adjunct connectivity, the S8400 Media Server supports the internal processor ethernet or separate C-LAN. Messaging and administration use the customer link. If LAN connectivity is required only for administration, processor ethernet is not required.

  • Page 16: Ethernet Connectivity With The Tn8412Ap Circuit Pack

    ETH-D Ethernet connectivity with the TN8412AP circuit pack The S8400 Media Server supports connectivity with the TN8412AP (SIPI) circuit pack through a 10/100 BaseT Ethernet twisted pair on the IPSI-2 cable adapter. This interface is for control only - no bearer traffic is carried over this connection. This Ethernet is connected to the Communication Manager Processor complex.
  • Page 17 2. RJ45 for connection to the TN8400 or LAN Figure 2: Cable adapters on TN8412AP and TN8400AP circuit packs in a G650 on page 18 shows the location of the two backplane adapters on a G650. Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 18 1 0 /1 h2dp650b LAO 121605 Figure notes: 1. Media server cable adapter on the 2. IPSI-2 cable adapter on the TN8412AP TN8400AP Media Server circuit pack SIPI circuit pack Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 19: Services Access Port

    About media server port connections Services access port The S8400 Media Server has one Services laptop access port that is off the Maintenance Processor. Use this port to access the MPC and the media server on the S8400AP circuit pack.

  • Page 20: About Modem Connections

    Modem options are set when you configure the media server. No options are set on the modems themselves. About Media Gateways In a new installation, the S8400 Media Server is installed only in the Avaya G650 Media Gateway. In a migration the media server is installed only in the following Avaya Media Gateways: G600 ●...

  • Page 21: About Processor Ethernet

    Media Server allowing enhanced flexibility for connectivity to gateways, endpoints, and adjuncts. Table 5 lists the possible uses of the PE interface for an S8400. Table 5: Use of the PE interface on the S8400 Media Server Possible functions of Status of the function Administration needed...

  • Page 22: About Ssh

    SSH provides secure encrypted communications between two untrusted hosts over an insecure network. Avaya recommends using SSH instead of Telnet for most interactive connections to the Avaya media servers and other devices on a customer’s network.

  • Page 23: High Level Overview Of Installation Process

    Quick Start documentation for your system for instructions. Installing Avaya Communication Manager A new S8400 Media Server comes with a blank hard drive and a blank solid state device (SSD). Use the bootable software distribution CD-ROM to install the Linux operating system and Avaya Communication Manager.

  • Page 24: Translating The Sipi

    Chapter 1: Introduction Translating the SIPI When configuring the media server (or both media servers in a duplicated system), the Avaya Installation Wizard installs the license file.The SIPI circuit packs must be translated within 30 minutes after the license file is installed.

  • Page 25: Chapter 2: Snmp Configuration

    First configure the SNMP agents. Then install Avaya Communication Manager on the media server, configure the media server, and verify its operation. In a duplicated system, install Avaya Communication Manger on the first media server and verify its operation before you repeat the process on the second media server.

  • Page 26: Default Ups Ip Addresses

    Ensure you are plugged into the correct administration port on the SNMP module. ● Ensure the UPS is plugged into a nonswitched electrical outlet. ● Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation Note: applications. When using your terminal emulation application, ensure that your laptop communication ●...

  • Page 27: Administering The Snmp Module

    SNMP module and the other end to the next available port on the Ethernet switch for Control Network A (CNA). For a connectivity guide, see the Quick Start for Hardware Installation: Avaya S8400 Media Server in an Avaya G650 Media Gateway (03-300705).

  • Page 28: Setting Selected Traps (Alarming)

    UPS on Battery—Indicates AC fail with pending shutdown based on battery reserve ● available UPS in Bypass—Failure either Failed UPS or overload ● Replace battery—Failure of periodic (28-day) battery test indicating battery needs to be ● replaced. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 29: Chapter 3: Communication Manager Installation

    Installation A new media server comes with a blank hard drive and a blank solid state device (SSD). Use the bootable software distribution CD-ROM to install the Linux operating system and Avaya Communication Manager. This chapter covers the following tasks:...

  • Page 30: Connecting The Cd/Dvd Drive To The Media Server

    Set the small switch on the side of the DVD drive to "EXT." 2. Connect the USB cable to the USB port on the faceplate of the S8400 Media Server. 3. When using the DVD drive, connect the other end of the USB cable to the DVD drive. (The USB cable is not detachable from the CD drive).

  • Page 31: Configuring Telnet For Windows 2000/Xp

    4. Type unset crlf and press Enter. 5. Type display and press Enter to verify that Line feed mode - Causes return key to send CR appears. 6. Close the dialog box. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 32: Installing Avaya Communication Manager

    Chapter 3: Communication Manager Installation Installing Avaya Communication Manager Install Avaya Communication Manager on the media server using the following steps. Note: Use a telnet session to access the information on the CD. Note: 1. From the laptop Start menu, click Start > Run to open the Run dialog box.

  • Page 33: Installing Ia 770 Intuity Audix Messaging

    The reboot can take up to 3 minutes. The telnet session drops automatically. Installing IA 770 INTUITY AUDIX Messaging See IA 770 INTUITY AUDIX Installation, Upgrades, and Troubleshooting for information on installing the optional IA 770 messaging software. Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 34 Chapter 3: Communication Manager Installation Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 35: Chapter 4: Media Server Configuration

    3. Log in as craft and use the initial craft password. 4. When asked Do you want to suppress alarms?, select Yes. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 36: Copying Files To The Media Server

    Note: On the initial Web page, some items may not appear at first. These include Note: Launch Avaya Station Administration Wizard in the Administration section and the Upgrade section including Launch Upgrade Tool. 5. Click Launch Maintenance Web Interface. Copying files to the media server You can use the Maintenance Web Interface to copy license and authentication files, service packs, and MPCupdate files from the Services laptop to the media server.

  • Page 37: Enabling Network Time Servers

    Internet. To use a network time server, the NTP service must be enabled. The Avaya Installation Wizard prompts for enabling the NTP service.

  • Page 38: Using The Installation Wizard

    3. Log in as craft and use the initial craft password. 4. Click Launch Avaya Installation Wizard. 5. Follow the Wizard prompts, using Help on each page for more information. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 39: Verifying Mpc Ip Information

    If the information is not there, fill in the fields manually. Installing MPC firmware See Maintenance Procedures for Avaya Communications Manager 3.1, Media Gateways and Servers for additional details on updating MPC firmware. The MPC firmware may need to be updated, depending on the currently installed version. The versions that require updates should be included in your project planning information.

  • Page 40: Verifying Media Server Connection To The Customer's Lan (If Provided)

    6. Verify that the ping was successful. Enabling firewall settings For the media server to receive SNMP traps from the UPS and Avaya Ethernet switch, you must enable the snmptrap, 162/udp port. The default is disabled. 1. Under Security, click Firewall.

  • Page 41: Configuring The Modem

    2. Click until you get to the Specify how you want to use this wizard page. 3. Select Configure individual services and click Continue. 4. In the left menu click Set Modem Interface. Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 42 For example, to change the country code to Japan, type AT%T19,0,10. 7. Click Change. The system responds with a message indicating a successfully added modem route. 8. Click Close Window. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 43: Chapter 5: Ip Interface Translations

    Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration (ASA) to issue SAT commands. You must use ASA Release 2.1, update 1, or a later version to administer new features in Release 3.0 of Avaya Communication Manager.

  • Page 44: Starting Sat Terminal Emulation

    Chapter 5: IP interface translations Starting SAT terminal emulation For Communication Manager SAT terminal emulation, use a program such as Avaya Native Configuration Manager or HyperTerminal. You also can use Avaya Site Administration to issue SAT commands. 1. On the services laptop, open a VT-100 terminal emulation session.

  • Page 45: Enabling Sipi

    IP address to match. An asterisk (*) to the right of the Subnet Address field means that the subnet address displayed is not the correct one. Avaya Communication Manager does not have the subnet information. Installing and Configuring the Avaya S8400 Media Server...

  • Page 46: Adding The Sipi To The System

    3. Set the IP Control field to y. 4. Verify that all the other fields are populated. 5. Press Enter to save translations. 6. Repeat steps 1 through 5 for each port network. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 47: Setting Alarm Activation Level

    2. In the CPE Alarm Activation Level field, select none, warning, minor, or major, according to customer request, and press Enter. Saving translations Type save translation and press Enter to save the translations to the hard drive. Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 48 Chapter 5: IP interface translations Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 49: Chapter 6: Ip Interface Configuration

    You must program the TN8412AP Server IP Interface (SIPI) to avoid going into No License Mode. SIPI address configuration The SIPI circuit pack normally uses static IP addressing only. Perform the task in Programming the SIPI for static addressing on page 50. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 50: Programming The Sipi For Static Addressing

    IP address and your computer cannot connect, try clearing the cache. 1. On your laptop computer, click Start > Run to open the Run dialog box. 2. Type command and press Enter to open a MS-DOS Command Line window. Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 51 8. To set the control interface, type set control interface ipaddr netmask and press Enter, where ipaddr is the customer-provided IP address and netmask is the customer provided subnet mask. 9. Enter quit to save the changes and exit the IPSI session. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 52: Setting The Vlan And Diffserv Parameters

    Ensure that the port settings on the Ethernet switches are set to the same values Important: as shown above in these set port commands. Log in to the Ethernet switch and enter show qos. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 53: Resetting The Sipi

    3. Check the LCD. Verify that it has an I P with a filled-in V that shows at the bottom. For more information, see Figure Figure 4: SIPI LED display for static address Figure notes: 1. SIPI has a static IP address 2. SIPI has connectivity and an IP address Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 54: Verifying Connectivity To Media Server

    2. Select Query All and click View IPSI Version. 3. Verify the firmware release for the SIPI. 4. If an upgrade is required, follow the procedures in Firmware Download Procedures, which can be accessed from: ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdf Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 55: Enabling Control Of Sipi

    2. Make sure the IPSI Control of Port Networks: field is set to enabled. 3. Press Enter to effect the changes. Verifying license status On the Maintenance Web Interface, under Security, click License File and verify that the license mode is now normal. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 56: Installing And Configuring The Avaya S8400 Media Server February

    Chapter 6: IP interface configuration Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 57: Chapter 7: Post-Installation Administration

    2. Type list configuration all and press Enter to view all the administered circuit packs in the system. 3. IPSI Refer to your planning documents and check the administration status on the following items: list station ● ● list trunk-group ● list hunt-group Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 58: Setting Daylight Savings Time Rules

    0 (zero). You cannot delete a daylight savings rule if it is in use on either the Locations or Date and Time screens. 3. When done, press Enter to effect the changes. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 59: Setting Locations (If Necessary)

    3. Type the information in the various fields for each media gateway. Note: In the Name field for location 1, call the media gateway (cabinet) Main. Note: 4. Press Enter to effect the changes. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 60: Verifying Date And Time

    You can only resolve alarms on the active media server. 2. Select the server alarms to be cleared and click Clear. 3. Resolve any major alarms using SAT commands or other standard troubleshooting procedures. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 61: Backing Up Files To The Compact Flash Media

    The industrial grade compact flash media provides improved data integrity and Note: reliability, enhanced durability, and extreme endurance. For these reasons Avaya requires the use of an industrial grade compact flash. To read more about the industrial grade compact flash, see the Hardware Description and Reference for Avaya Communication Manager (555-245-207).

  • Page 62: Enabling Alarms To Inads Via Snmp

    Maintenance Web Interface ● def-sat must be enabled to access the SAT commands ● 162/udp must be enabled to receive SNMP traps from the UPS and Avaya Ethernet switch ● Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 63: Chapter 8: Installation Verification

    - Uninterruptible power supplies (UPSs) - Circuit packs Perform these tasks to test the configuration: Testing the SIPI circuit pack on page 64 ● Testing the license file on page 64 ● Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 64: Testing The Sipi Circuit Pack

    1. On a SAT command line, type test license and press Enter. 2. Verify that the Test Results screen shows PASS in the results column. For more detailed information on LEDs, see Maintenance Procedures for Avaya Communication Manager, Media Gateways and Servers, 03-300432.

  • Page 65: Tn8400Ap Media Server Leds

    4. Major Alarm Status LED 11. USB port for the USB CD-ROM drive 5. Not used 12. Application Up/Test LED 6. Services Ethernet Link Status LED 13. Server Active LED 7. Removal latch Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 66: Faceplate Interfaces

    Communication Manager Processor is loaded and running. - The LED is off during a power-on reset or when the system is shutting down. - The LED flashes when a diagnostic /self test is running. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 67: Led Descriptions

    §. LED is turned on by the software when the Compact Flash is accessed. ¶. The LED is on during its power-up self tests. **. The Server LED is on when the S8400 has an active communication path interactively communicating with its SIPI (TN8412AP).

  • Page 68: Ups Leds

    Figure notes: 1. Normal mode indicator 5. Off button 2. Battery mode indicator 6. On button 3. Bypass mode indicator 7. Bar graph indicators 4. Test/Alarm reset button 8. Alarm indicators Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 69: Tn8412Ap Sipi Leds

    (TN8412AP SIPI circuit pack faceplate (graphic shows ● IPSI) on page 70) programmable LED display, which indicates ● - type of IPSI IP address: static (shows I P) - connectivity Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 70 7. Network Control RJ45 connector 3. Amber LED 8. 4-character LED display 4. Yellow LED (Tone Clock status) 9. Pushbutton switch 5. Emergency Transfer LED 10. Slot for maintenance cable Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 71 TN8412AP SIPI LEDs Figure 8: SIPI LED display for static address Figure notes: 1. SIPI has a static IP address 2. SIPI has connectivity and an IP address Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 72 Chapter 8: Installation verification Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 73: Appendix A: Media Server Access

    SSH access, how to log into the server command line with PuTTY. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.
  • Page 74 You get a prompt in this case because it appears that the host key has changed. 9. If necessary, click Yes to accept the server’s host key. The system displays the PuTTY window. 10. Log in as craft. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 75: Connecting To The Media Server Directly

    1. Plug one end of the CAT5 cable into the services access port on the media server faceplate. Services laptop computer connected directly to the S8400 Media Server on page 76. 2. Plug one end of the CAT5 cable into the NIC on your computer. Use a NIC adapter if necessary.

  • Page 76: Connecting To The Media Server Remotely Over The Network

    Appendix A: Media server access Figure 9: Services laptop computer connected directly to the S8400 Media Server cadl8400 LAO 113005 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. Black CAT5 crossover cable Connecting to the media server remotely over the network You can use any computer to connect to the media server through a LAN.

  • Page 77: Connecting To The Media Server Remotely Over A Modem

    Connecting to the media server remotely over a modem Connecting to the media server remotely over a modem Note: Remote access over a modem is for Avaya services support access only and not Note: for routine administration. Because the media server uses the same modem line to report alarms, it cannot report new alarms while the line is in use.

  • Page 78: Accessing The Maintenance Web Interface

    On a direct connection, type telnet 192.11.13.6 and click OK. ● On a remote connection to the media server, type in the IP address of the media ● server. 2. Login at the prompt. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 79: Logins For Avaya Technicians And Business Partners

    HyperTerminal are the only terminal emulation programs supported. Logins for Avaya technicians and Business Partners Avaya field technicians and Business Partners must use a services login such as craft or dadmin to perform initial configuration and upgrades. An Avaya field technician can use a unique password assigned to the customer’s system.

  • Page 80: Configuring The Network For Windows 2000/Xp

    9. Click the DNS tab. Ensure no DNS server is administered. The address field should be blank. 10. Click OK, OK, and Close to close all the windows. Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 81: Setting Browser Options For Internet Explorer 6.0

    If the IP addresses have the first or first and second octets the same, you can shorten the addresses to xxx.xxx.* (example, 135.9.*). 5. Click OK, then OK, then OK to close all the dialog boxes. Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 82 Appendix A: Media server access Installing and Configuring the Avaya S8400 Media Server February 2006...

  • Page 83: Appendix B: Installation Troubleshooting

    Troubleshooting media server hardware installation on page 83 ● Troubleshooting configuring the media server hardware on page 84 ● Troubleshooting the installation of license files and Avaya authentication files on page 86 ● Troubleshooting media server hardware installation Troubleshooting media server hardware installation Problem...

  • Page 84: Troubleshooting Configuring The Media Server Hardware

    SSH or telnet (Linux commands), https (Web access), and def-sat (SAT commands access). Change the LAN security settings on the Web interface with a direct connection to the media server. 1 of 2 Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 85 SIPI is not connected to Ethernet switch or network. ● Connectcrossover cable between the RJ45 SIPI adapter and Eth-A on the S8400 adapter, or, connect cable to bottom port on faceplate and to the Ethernet switch or the customer’s network. “V” on SIPI LED is not SIPI does not have an IP address assigned to it.

  • Page 86: Troubleshooting The Installation Of License Files And Avaya Authentication Files

    Appendix B: Installation troubleshooting Troubleshooting the installation of license files and Avaya authentication files Troubleshooting the installation of license files and Avaya authentication files Problem Possible solution Cannot get files from RFA site Provide the correct SAP number. ● Provide the serial number for the SIPI ●...

  • Page 87: Index

    ....downloading files Maintenance Processor Complex. See MPC ..Maintenance Web Interface, accessing Installing and Configuring the Avaya S8400 Media Server February 2006...
  • Page 88 ..... setting ... . . static IP addressing, setting Installing and Configuring the Avaya S8400 Media Server February 2006...

Table of Contents