Warranty Information; Warranty Period; Warranty Scope; Warranty And Exclusion Of Liability - YASKAWA GA700 Technical Manual

i.3 Warranty Information

i.3

Warranty Information

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Warranty Period

The period less than one year after delivery to you or your customers, or within 18 months after shipping from
Yaskawa's factory, whichever is shorter.
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Warranty Scope

• Failure diagnosis
The primary failure diagnosis shall be performed by your company as a rule.
By your company's request, however, we or our service sector can execute the work for your company for pay.
In such a case, if the cause of the failure is in our side, the work is free.
• Repair
When a failure occurred, repairs, replacement, and trip to the site for repairing the product shall be free of
charge. However, the following cases have to be paid.
– Cases of failure caused by inappropriate storing, handling, careless negligence, or system design errors
performed by you or your customers.
– Cases of failure caused by a modification performed by your company without our approval.
– Cases of failure caused by using the product beyond the specification range.
– Cases of failure caused by force majeure such as natural disaster and fire.
– Cases in which the warranty period has expired.
– Cases of replacement of consumables and other parts with limited service life.
– Cases of product defects caused by packaging or fumigation processing.
– Cases of malfunction or errors caused by programs created by you using DriveWorksEZ.
– Other failures caused by reasons for which Yaskawa is not liable.
The services described above are available in Japan only. Please understand that failure diagnosis is not
available outside of Japan. If overseas after-sales service is desired, consider registering for the optional
overseas after-sales service contract.
• Exception of Guaranteed Duty
Lost business opportunities and damage to your property, including your customers and other compensation for
work, is not covered by the warranty regardless of warranty eligibility, except when caused by product failure of
Yaskawa products.
◆

Warranty and Exclusion of Liability

• This product is not designed and manufactured for use in life-support machines or systems.
• Contact a Yaskawa representative or your Yaskawa sales representative if you are considering the application of
this product for special purposes, such as machines or systems used for passenger cars, medicine, airplanes and
aerospace, nuclear power, electric power, or undersea relaying.
This product has been manufactured under strict quality-control guidelines. Install appropriate
safety devices to minimize the likelihood of any accident when installing the device in a location
where failure of this product could involve or cause a life-and-death situation, loss of human
life, or in a facility where failure could cause a serious accident or physical injury.
18
WARNING
Injury to Personnel
YASKAWA ELECTRIC SIEP C710617 01B YASKAWA AC Drive GA700 Technical Manual