Warranty Information - YASKAWA E1000 Technical Manual

◆ Warranty Information

■
Warranty Period
This drive is warranted for 12 months from the date of delivery to the customer or 18 months from the date of shipment
from the Yaskawa factory, whichever comes first.
■
Scope of Warranty
Inspections
Customers are responsible for periodic inspections of the drive. Upon request, a Yaskawa representative will inspect the
drive for a fee. If the Yaskawa representative finds the drive to be defective due to Yaskawa workmanship or materials
and the defect occurs during the warranty period, this inspection fee will be waived and the problem remedied free of
charge.
Repairs
If a Yaskawa product is found to be defective due to Yaskawa workmanship or materials and the defect occurs during the
warranty period, Yaskawa will provide a replacement, repair the defective product, and provide shipping to and from the
site free of charge.
However, if the Yaskawa Authorized Service Center determines that the problem with the drive is not due to defective
workmanship or materials, the customer will be responsible for the cost of any necessary repairs. Some problems that are
outside the scope of this warranty are:
Problems due to improper maintenance or handling, carelessness, or other reasons where the customer is determined to
be responsible.
Problems due to additions or modifications made to a Yaskawa product without Yaskawa's understanding.
Problems due to the use of a Yaskawa product under conditions that do not meet the recommended specifications.
Problems caused by natural disaster or fire.
After the free warranty period elapses.
Replenishment or replacement of consumables or expendables.
Defective products due to packaging or fumigation.
Malfunction or problems caused by program that has been made by customers using DriveWorksEZ.
Other problems not due to defects in Yaskawa workmanship or materials.
Warranty service is only applicable within the country where the product was purchased. However, after-sales service is
available for customers outside the country where the product was purchased for a reasonable fee.
Contact your local Yaskawa representative for more information.
Exceptions
Any inconvenience to the customer or damage to non-Yaskawa products due to Yaskawa's defective products whether
within or outside of the warranty period are NOT covered by warranty.
■
Restrictions
E1000 was not designed or manufactured for use in devices or systems that may directly affect or threaten human lives or
health.
Customers who intend to use the product described in this manual for devices or systems relating to transportation, health
care, space aviation, atomic power, electric power, or in underwater applications must first contact their Yaskawa
representatives or the nearest Yaskawa sales office.
This product has been manufactured under strict quality-control guidelines. However, if this product is to be installed in
any location where failure of this product could involve or result in a life-and-death situation or loss of human life or in a
facility where failure may cause a serious accident or physical injury, safety devices must be installed to minimize the
likelihood of any accident.
YASKAWA ELECTRIC SIEP C710616 35D YASKAWA AC Drive E1000 Technical Manual
i.2 General Safety
23