Customer Problem Inspection Form (Example); Vehicle/ Environmental Condition When Problem Occurs - Suzuki Baleno Manual

7B1-24 AUTOMATIC TRANSMISSION

CUSTOMER PROBLEM INSPECTION FORM (EXAMPLE)

User name:
Date of issue:
D Vehicle does not move (R, D, 2, L or any range)
D No upshift automatically (D 1st to 2nd D 2nd to 3rd D 3rd to 4th (O / D) D 2 range D D range)
D No downshift automatically (D 3rd to 2nd D 2nd to 1st D 4th (O / D) to 3rd D 2 range D D range)
D No gear change manually (D 1st $ 3rd D 3rd $ 4th)
D TCC no lock-up D TCC no lock-up off
D Automatic shift point too high or too low
D Excessive gear change shock (1st / 2nd / 3rd / 4th (O / D) / Reverse)
D No kickdown
D Transmission slipping in (1st / 2nd / 3rd / 4th (O / D) / Reverse)
D Others

VEHICLE/ ENVIRONMENTAL CONDITION WHEN PROBLEM OCCURS

Weather D Fair D Cloudy D Rain D Always D Other
Temperature (
Frequency D Always D Sometimes ( times /
Road D Urban D Suburb D Highway D Mountainous D Uphill D Downhill D Tarmacadam
D Gravel D Other
D Cold / D Warming up phase / D Warmed up
Engine &
Engine speed (
transmission
Throttle opening (D Idle / D About
condition
O / D cut switch (D ON / D OFF)
Vehicle condition D At stop/ D During driving (D Constant speed D Accelerating D Decelerating D Brak-
ing)
D Right hand corner D Left hand corner D Vehicle speed (
D Other
D Blink D DTC indicated D Always ON D Sometimes ON D Always OFF
"O / D OFF" lamp
D Good condition
Malfunction D Blink D Always ON D Sometimes ON D Always OFF
indicator lamp D Good condition
Diagnostic trouble First check: D No code D Malfunction code (
code
Second check: D No code D Malfunction code (
NOTE:
The above form is a standard sample. It should be modified according to conditions characteristic of each
market.
Model:
Date of Reg.:
PROBLEM SYMPTOMS
Environmental Condition
F / C) D Hot D Warm D Cool D Cold D always
Vehicle Condition
r / min.)
VIN:
Date of problem:
day, month) D Only once D Under certain condition
% D full)
)
)
Mileage:
km / h Mile / h)