Customer Problem Inspection Form - Suzuki sq-416-420-625 Service Manual

CUSTOMER PROBLEM INSPECTION FORM (EXAMPLE)
User name:
Date of issue:
jEngine does not start
jVehicle does not move
(forward, rearward)
jNo lock-up (TCC clutch operation)
jShift point too high or too low
jExcessive gear change shock
VEHICLE/ ENVIRONMENTAL CONDITION WHEN PROBLEM OCCURS
jFair/jCloudy/jRain/jSnow/jAlways/jOther (
Weather
jHot/jWarm/jCool/jCold/j(
Temperature
jAlways/jSometimes/j(
Frequency
jUrban/jSuburb/jHighway/jMountainous (uphill/downhill)/jPaved road/jGravel/
Road
jOther(
Transmission range
Transmission temp.
Vehicle
Engine
Brake
O/D cut switch
P/N change switch
Malfunction indicator lamp condition
jAlways ON
Diagnostic trouble
code
NOTE:
The above form is a standard sample. It should be modified according to conditions characteristic of each
market.
Model:
Date of Reg:
PROBLEM SYMPTOMS
Environmental Condition
times/
)
Vehicle Condition
j(P,R,N,D,2,L) range/j(
jCold/jWarming up phase/jWarmed up
jAt stop/jDuring driving (constant speed/accelerating/decelerating/
right hand corner/left hand corner)/jOther (
jSpeed(
r/min)/jThrottle opening(idle/about
jApply/jNot apply
jON/jOFF
jPower/jNormal
jSometimes ON
: jNo code
First check
Second check : jNo code
VIN:
Date of problem:
jEngine stops
jTransmission does not shift
(1st, 2nd, 3rd, 4th, Rev) gear
jAutomatic shift does not occur
jTransmission slipping in
(1st, 2nd, 3rd, 4th, Rev) gear
jOther:
_C _F)/jAlways
day, month)/jOnly Once
!
) range
jAlways OFF
AUTOMATIC TRANSMISSION (4 A / T) 7B1-23
Mileage:
)
)/jSpeed ( km/h
%/full)
jGood condition
jMalfunction code(
jMalfunction code(
mile/h)
)
)