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036-542 Relay Broadcast Error in G4 RAP
BSD-ON:
BSD 34.1 - FAX
There is a fax error with either the Fax controller or the receiving fax.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
036-542, 036-550
036-550 Write to FaxG4-ROM Error RAP
BSD-ON:
BSD 34.1 - FAX
An error was detected when writing data to the FaxG4-ROM
Not able to carry out normal operation because ROM content is missing.
Procedure
Retry job. If retry failed, replace the FaxG4-ROM and perform the download again. Perform
GP 13
Fax Checkout.
07/2011
2-704
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation
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