033-721 Fax Page Creation Failed Rap; 033-724 Fax Receive Memory Overflow Rap - Xerox workcentre 5335 series Service Manual

033-721 Fax Page Creation Failed RAP

BSD-ON: BSD 34.1 - FAX
The specified page cannot be created.
Procedure
• Ask customer to cancel the job and resend.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5)
Status Indicator RAPs
033-721, 033-724

033-724 Fax Receive Memory Overflow RAP

BSD-ON: BSD 34.1 - FAX
The total data amount of received image data exceeded the upper limit of the image data
amount that can be received for one system data communication.
Procedure
• Install the HDD or install additional RAM.
• If the problem persists refer customer to User Guide to find information on lowering mem-
ory usage.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-570
BUS Updated 12/2011
GP 13
(PL 18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue