127-399 Jme Software Rap; 127-700 Sip Registration Fail Rap - Xerox workcentre 5335 series Service Manual

127-399 JME Software RAP

Due to a fatal error that occurred in processing related to the JME, subsequent processes can-
not be performed.
Initial Actions
Power Off/On
Procedure
• Ask customer to cancel and rerun the job.
• Turn the power OFF then ON. If the problem persists, perform the following procedure to
repair it.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
• Check the sw version of the controller sw - update if required
• Replace RAM DIMM on ESS PWB (PL
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
Status Indicator RAPs
127-399, 127-700
35.2)
BUS Updated 12/2011

127-700 SIP Registration Fail RAP

Warning. A failure in registering with the SIP Registration Server. An error has occurred in reg-
istering device info with the SIP Registration Server.
Procedure
Check what the SIP Registration Server is set to on the device.
Check that the SIP Registration Server is available.
07/2011
2-996
Initial Issue
WorkCentre 5335 Family Service Documentation