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033-508 Destination Polling Error RAP
BSD-ON:
BSD 34.1 - FAX
Fax message is not ready to be sent in response to polling request
Procedure
•
Fax message should be ready to be sent on the fax machine.
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5)
Status Indicator RAPs
033-508, 033-509
033-509 DCS/NSS Re-transmission Error RAP
BSD-ON:
BSD 34.1 - FAX
DCS/NSS resend trials reached the maximum number
Procedure
•
Try again. If the problem is not resolved, check the status of fax receiving machine on the
other end.
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-526
BUS Updated 12/2011
GP 13
(PL
18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue
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