033-746 Fax Data Read Timeout Rap; 033-747 Fax Service Start Rap - Xerox workcentre 5335 series Service Manual

033-746 Fax Data Read Timeout RAP

BSD-ON: BSD 34.1 - FAX
When transferring image data to the FAX PWB, the conditions for sending the response to the
FAX PWB did not match.
Procedure
• Ask customer to request a re-resend.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5)
Status Indicator RAPs
033-746, 033-747

033-747 Fax Service Start RAP

BSD-ON: BSD 34.1 - FAX
When requesting to start the service from the FAX PWB, the job could not be created due to
causes such as job number overflow.
Procedure
Ask customer to request a re-resend.
07/2011
2-580
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation