033-742 Fax Page Read Close Timeout Rap; 033-743 Fax Page Write Open Timeout Rap - Xerox workcentre 5335 series Service Manual

033-742 Fax Page Read Close Timeout RAP

BSD-ON: BSD 34.1 - FAX
When transferring image data to the Fax Card, the conditions for sending the response to
the Fax Card did not match.
This often occurs when the HD free area is equal to or less than the HD capacity immedi-
ate threshold (820-053) during immediate send operation.
Procedure
• When the remaining memory is low at approximately 10%, delete the images stored in the
HD to secure the HD capacity and perform the same operation again.
Set the HD capacity immediate threshold (820-053) to a larger value if this occurred dur-
ing immediate send operation.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5)
Status Indicator RAPs
033-742, 033-743

033-743 Fax Page Write Open Timeout RAP

BSD-ON: BSD 34.1 - FAX
When transferring image data to the FAX PWB, the conditions for sending the response to the
FAX PWB did not match.
Procedure
• Ask customer to request a re-resend.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-578
BUS Updated 12/2011
GP 13
(PL 18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue