Xerox WorkCentre 5687 Series Manuals

Xerox WorkCentre 5687 Series Manuals

Manuals and User Guides for Xerox WorkCentre 5687 Series. We have 1 Xerox WorkCentre 5687 Series manual available for free PDF download: Service Manual

Xerox WorkCentre 5687 Series Service Manual

Xerox WorkCentre 5687 Series Service Manual (2320 pages)

Brand: Xerox | Category: All in One Printer | Size: 48.86 MB

Table of Contents

Table of Contents

3
1 Service Call Procedures

181
- SCP 1 Initial Actions
  183
- SCP 2 First Call Actions
  184
- SCP 3 Normal Call Actions
  184
- SCP 4 Fault Analysis
  185
- SCP 5 Subsystem Maintenance
  188
- SCP 6 Final Actions
  189
- SCP 7 Machine Features
  190
2 Status Indicator Raps

193
- A Ground Distribution RAP
  203
- B 0V Distribution RAP
  213
- C AC Power RAP
  225
- D +3.3V Distribution RAP
  228
- E +5V Distribution RAP
  231
- F +12V Distribution RAP
  234
- G +24V Distribution RAP
  237
- H Short Circuit and Overload RAP
  243
- J Power on and LVPS Control Signal RAP
  247
- K Sleep Mode RAP
  249
- UI Control Panel Button or Touch Screen RAP
  255
  - UI Software Error RAP
    256
  - Image Processing PWB to IOT PWB Error RAP
    257
- Image Processing PWB to UI Error RAP
  259
  - Image Processing PWB Failure RAP
    261
  - Image Processing PWB to Scanner Fault Entry RAP
    263
- B, 03-462B Image Processing PWB to Scanner Fault RAP (65-87 Ppm)
  266
- FAX Card Self Test Failure RAP
  268
- HCSS BM Communication Failure RAP
  277
- IOT Bus Failure RAP
  278
- IOT to Tray 5 Module Communication Failure RAP
  279
  - Fuser and Xerographic CRUM Communication Error RAP
    281
- Power off Failure RAP
  283
  - IOT PWB Fault RAP
    285
- Main Motor Not Controlled RAP
  286
  - Fax Not Detected RAP
    288
- Foreign Device PWB Fault RAP
  289
- Tray 5 Module Not Detected / Confirmed RAP
  291
- Incompatible Fax Software RAP
  293
  - Print Command Late RAP
    294
  - Power on / Power off Event Fault RAP
    295
- IOT PWB Software Reset RAP
  296
- A Image Processing Cooling Fan Failure RAP
  297
- A Main Drive Motor and Photoreceptor Motor RAP
  299
- DADH Open RAP
  301
- DADH Top Cover Open RAP
  302
- Document too Short RAP
  304
- A, 05-331A DADH Feed Sensor Failure RAP (32-38 Ppm)
  305
- B, 05-331B DADH Feed Sensor Failure RAP (45-87 Ppm)
  307
- DADH Takeaway Sensor Failure RAP
  310
- DADH Registration Sensor Failure RAP
  312
  - DADH Exit Sensor Failure RAP
    314
  - DADH CVT Sensor Failure RAP
    317
- A DADH Other Faults RAP
  320
- C Document Size Sensor Failure Entry RAP
  321
- E DADH Feed Clutch Failure RAP
  323
- F Damaged Documents RAP
  324
- G DADH Document Present Sensor Failure RAP (32-38 Ppm)
  325
- H DADH Document Present Sensor Failure RAP (45-87 Ppm)
  326
- J Document Size Sensor Failure RAP (32-38 Ppm)
  327
- K Document Size Sensor Failure RAP (45-87 Ppm)
  330
- ROS Motor Failure RAP
  333
- ROS Laser Failure RAP
  335
- ROS Laser Not under Control RAP
  337
- Tray 1 Open During Run RAP
  339
- Tray 2 Open During Run RAP
  341
- Tray 3 Open During Run RAP
  343
- Tray 4 Open During Run RAP
  344
- Tray 5 Door Open During Run RAP
  346
- Tray 1 Elevator Lift Failure RAP
  348
- Tray 2 Elevator Lift Failure RAP
  350
- Tray 3 Elevator Lift Failure RAP
  352
- Tray 4 Elevator Lift Failure RAP
  354
- Tray 5 Undocked During Run RAP
  356
- Tray 5 Elevator Lift Failure RAP
  358
- Tray 5 Elevator Lower Failure RAP
  361
- B Tray 3 and Tray 4 False Low Paper Level RAP
  365
- C Bypass Tray RAP
  367
- D Tray 1 and 2 Wrong Size Paper RAP
  368
- F Tray out of Service RAP
  374
- G Tray 5 Empty RAP
  375
- Wait Sensor Jam Entry RAP
  377
- B Wait Sensor Jam RAP (65-87 Ppm)
  380
- Tray 1 Misfeed RAP
  382
- Tray 2 Misfeed RAP
  384
  - Tray 3 Misfeed RAP
    386
  - Tray 4 Misfeed RAP
    388
- Late to Tray 1 Feed Sensor RAP
  390
- Tray 3 Paper Feed Jam RAP
  392
- Tray 3 or Tray 4 Paper Feed Jam RAP
  394
  - Tray 5 Misfeed RAP
    396
- B, 08-117B Tray 5 Misfeed RAP (65-87 Ppm)
  400
  - Registration Jam Entry RAP
    404
- B, 08-151B Registration Jam RAP (65-87 Ppm)
  406
  - Bypass Tray Registration Jam Entry RAP
    408
- A, 08-156A Bypass Tray Registration Jam RAP (32-55 Ppm)
  409
- B, 08-156B Bypass Tray Registration Jam RAP (65-87 Ppm)
  411
  - Duplex Paper Path Jam Entry RAP
    414
- B, 08-161B Duplex Paper Path Jam RAP (65-87 Ppm)
  417
- Unexpected Time out RAP
  420
- Missing Pre-Release Sheet RAP
  421
- Unexpected Time out in Duplex Mode RAP
  422
- HVPS Fault RAP
  423
- Erase Lamp Failure RAP
  432
  - Toner Concentration Sensor Failure RAP
    433
- Relative Humidity Sensor Failure RAP
  436
- Developer Temperature Sensor Failure RAP
  438
- Ambient Temperature Sensor Failure RAP
  439
- Waste Toner Door Switch Failure RAP
  440
- Incompatible Xerographic Module RAP
  441
- A Photoreceptor Motor RAP
  442
- B Waste Toner Full Sensor RAP
  443
- C Photoreceptor Fan RAP
  444
  - Lead Edge Late to Fuser Exit Switch Entry RAP
    445
  - B, 10-102B, 10-103B Lead Edge Late to Fuser Exit Switch RAP (65- 87 Ppm)
    449
    
    Trail Edge Late from Fuser Exit Switch RAP
    453
    
    IOT Exit Sensor RAP
    456
    
    Lead Edge Late to Inverter Sensor RAP (65-87 Ppm)
    460
    
    Trail Edge Late from Inverter Sensor RAP
    462
- Fuser over Temperature RAP
  466
  - Fuser under Temperature RAP
    470
- Fuser Authorization Failure RAP
  474
  - Front Tamper Move Failure RAP
    477
  - Rear Tamper Move Failure RAP
    479
  - Paddle Roll Failure RAP
    482
  - Bin 1 Movement Failure RAP
    484
  - Hole Punch Operation Failure RAP
    488
  - Staple Head Operation Failure RAP
    491
  - Staple Head Unit Movement Failure RAP
    494
  - K LCSS Paper Entry RAP
    497
  - Sheet Late to Hole Punch RAP
    498
    
    Paper Exiting to bin 0 RAP
    500
    
    Sheet Late to bin 1 RAP
    503
    
    Interlocks RAP
    506
    
    Ejector Movement Failure RAP
    508
    
    Stapling Failure RAP
    511
  - A-110 Offline Stapling Fault RAP
    514
  - B-110 bin 1 Overload RAP
    518
  - C-110 2K LCSS Initialization Failure RAP
    519
  - D-110 2K LCSS Power Distribution RAP
    520
  - E-110 2K LCSS to Machine Communications Interface RAP
    523
  - G-110 2K LCSS PWB Damage RAP
    524
- H-110 Copy Damage in the 2K LCSS RAP
  525
- J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP
  526
  - Front Tamper Move Failure RAP
    527
  - Rear Tamper Move Failure RAP
    529
    
    Paddle Roll Failure RAP
    532
    
    Bin 1 Movement Failure RAP
    534
    
    Staple Head Operation Failure RAP
    538
  - K LCSS Paper Entry RAP
    540
    
    Paper Exiting to bin 0 RAP
    542
    
    Sheet Late to bin 1 RAP
    545
    
    Interlocks RAP
    548
    
    Ejector Movement Failure RAP
    551
    
    Stapling Failure RAP
    554
- A-120 bin 1 Overload RAP
  557
- B-120 Initialization Failure RAP
  558
- C-120 1K LCSS Power Distribution RAP
  559
- D-120 1K LCSS to Machine Communications Interface RAP
  562
- F-120 1K LCSS PWB Damage RAP
  563
- G-120 Copy Damage in the 1K LCSS RAP
  564
- H-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP
  565
  - Front Tamper Move Failure RAP
    567
  - Rear Tamper Move Failure RAP
    569
- Compiler Carriage Position Failure RAP
  571
  - Paddle Position Failure RAP
    574
  - Bin 1 Movement Failure RAP
    576
  - Bin 1 Offset Failure RAP
    579
  - Bin 2 Movement Failure RAP
    581
  - Bin 2 Offset Failure RAP
    584
- Hole Punch Cycle Failure RAP
  586
  - Staple Head Operation Failure RAP
    588
  - Stapling Unit Movement Failure RAP
    590
- HCSS Paper Entry RAP
  592
- Hole Punch Jam RAP
  594
  - Compiler Carriage Jam RAP
    596
  - Top Exit Jam RAP
    600
- Unexpected Sheet in the HCSS RAP
  606
  - Top Cover Interlock RAP
    610
  - Compiler Ejector Movement Failure RAP
    612
  - Bin 1 Elevate Failure RAP
    614
  - Bin 2 Elevate Failure RAP
    616
- Hole Punch Not Home RAP
  618
- Stapling Failure RAP
  620
- Kicker Failed to Complete Cycle RAP
  624
- A-130 Offline Stapling RAP
  627
- B-130 HCSS Initialization Failure RAP
  630
- C-130 HCSS Power Distribution RAP
  631
- D-130 HCSS to Machine Communications Interface RAP
  633
- F-130 Mis-Registration in Stapled and Unstapled Sets RAP
  634
- Compiler Carriage Front Tamper Move Failure RAP
  635
- Compiler Carriage Rear Tamper Move Failure RAP
  637
- BM Staple Head Cycle Failure RAP
  650
  - Compiler Carriage Staple Head Unit Movement Failure RAP
    653
  - HCSS BM Creasing RAP
    655
- HCSS BM Crease Roll Failure RAP
  658
  - HCSS BM Staple Unit 1 Failure
    660
  - HCSS BM Backstop Failure RAP
    662
  - HCSS BM Tamper Failure RAP
    664
- HCSS BM Paper Entry RAP
  666
- Hole Punch Jam RAP
  669
  - Compiler Carriage Jam RAP
    671
  - Top Exit Jam RAP
    674
  - Sheet Not Exiting to bin 1 RAP
    677
  - HCSS BM Entry Jam RAP
    680
  - HCSS BM Exit Jam RAP
    683
  - HCSS BM Eject Jam RAP
    686
- Unexpected Sheet in the HCSS BM RAP
  689
  - Interlocks RAP
    690
  - Top Cover Interlock RAP
    692
  - Compiler Ejector Movement Failure RAP
    694
  - Bin 1 Elevate Failure RAP
    696
- Hole Punch Not Home RAP
  698
  - Compiler Carriage Stapling Failure RAP
    700
- HCSS BM Flapper Failure RAP
  704
  - HCSS BM Staple Unit 2 Failure RAP
    706
- HCSS BM Crease Roll Gate Failure RAP
  708
- Kicker Failed to Complete Cycle RAP
  710
- A-170 Offline Stapling RAP
  713
- B-170 HCSS BM Initialization Failure RAP
  716
- C-170 HCSS BM Power Distribution RAP
  717
- D-170 HCSS BM to Machine Communications Interface RAP
  720
- F-170 Booklet Quality RAP
  723
- G-170 Copy Damage in the HCSS BM RAP
  727
- J-170 HCSS BM Poor Stacking RAP
  728
  - Paddle Roller Position RAP
    729
- To 11-047-171 Punch Head Position RAP
  731
  - PPI Bottom Plate RAP
    734
  - HVF BM Creasing RAP
    736
- HVF BM Crease Roll Failure RAP
  739
  - HVF BM Staple Unit 1 Failure RAP
    741
  - HVF BM Backstop Failure RAP
    743
  - HVF BM Tamper Failure RAP
    745
  - To 11-443-171 Paper Pusher RAP
    747
  - HVF Entry Sensor RAP
    749
  - HVF Top Exit Sensor RAP
    751
  - HVF bin 1 Exit Sensor RAP
    753
  - HVF Buffer Position Sensor RAP
    755
  - HVF BM Entry RAP
    757
  - HVF Buffer Path RAP
    760
- HVF BM Compiler Exit Jam RAP
  762
- To 11-177-171 HVF Offset Unit RAP
  765
  - HVF BM Exit Jam RAP
    767
  - HVF BM Paper Jam RAP
    770
- To 11-187-171 Tri-Folder Exit Sensor and Assist Sensor RAP
  774
  - HVF Nip Split RAP
    779
  - Inserter Paper Jam RAP
    781
  - HVF Paper Jam RAP
    785
  - HVF Docking and Interlock RAP
    788
  - HVF Inserter Interlock RAP
    791
  - HVF Tri-Folder Interlock RAP
    793
- To 11-377-171 HVF Stapler Position and Priming RAP
  795
- HVF Punch Unit Paper Edge Detect RAP
  800
- To 11-395-171 HVF Front Tamper Tray RAP
  802
- To 11-399-171 HVF Rear Tamper Tray RAP
  804
  - HVF BM Staple Head 2 and Stapler Module RAP
    806
- HVF BM Crease Roll Gate Home RAP
  808
- To 11-462-171 HVF bin 1 Position RAP
  819
  - HVF BM +24V Failure RAP
    823
- To 11-468-171 Paddle Unit Position RAP
  825
- To 11-478-171 Support Finger Position RAP
  828
- HVF PPI Paper Length Fault RAP
  832
- A-171 HVF Power Distribution RAP
  836
- B-171 HVF BM to Machine Communications Interface and BM Present RAP
  839
- C-171 HVF BM bin 2 Failure RAP
  840
- D-171 Booklet Quality RAP
  842
- E-171 Copy Damage in the HVF BM RAP
  846
- G-171 HVF BM Poor Stacking RAP
  847
- J-171 Inserter Paper Sensing and +5V Supply RAP
  848
- K-171 HVF Initialization Failure RAP
  853
- L-171 Tri-Folder Not Detected RAP
  854
- N-171 Chad bin Present and bin Full RAP
  856
- P-171 Buffer Clamp RAP
  858
- Offset Catch Tray Failure RAP
  859
- Status Indicator Raps
  860
- Scan Carriage Home Sensor Entry RAP
  861
- B Scan Carriage Home Sensor RAP (65-87 Ppm)
  865
- CCD PWB Not Detected RAP (32-55 Ppm)
  868
- CVT Active Hot Line in Wrong State RAP
  870
- Scanner AGC Failure RAP
  871
- A to 14-706A, 712A, 714A, 716A, 718A Failure to Calibrate RAP (32-55 Ppm)
  872
- B to 14-706B, 712B, 714B Failure to Calibrate RAP (65-87 Ppm)
  875
- NVM Value out of Range RAP
  878
- Scanner Application Card Failure RAP
  879
- B Scanning Document Size RAP (32-55 Ppm)
  880
- C Scanning Document Size RAP (65-87 Ppm)
  883
- D Exposure Lamp Failure RAP (32-55 Ppm)
  885
- A Network Controller RAP
  889
  - Out of Memory Resources RAP
    895
- Loopback DVMA Time-Out RAP
  896
- Video Job Integrity Fault RAP
  897
  - Fax Reset Failure RAP
    899
- Fax Fault Not Cleared RAP
  900
  - Fax System Memory Low RAP
    901
  - Fax Network Line 1 Fault RAP
    902
- Fax File Integrity Fault RAP
  903
  - Image Overwrite Error RAP
    904
- B Unable to Send a Fax RAP
  905
- C Unable to Send a Fax to some Machines RAP
  907
- D Unable to Receive a Fax RAP
  908
- E Fax will Not Print RAP
  909
- G Embedded Fax Checkout
  910
- H Embedded Fax PWB Voltage Checkout
  911
- J Fax Problems on Digital Networks RAP
  912
- AHA End of Record Error RAP
  913
- To 22-315, 22-801, 814 System Error RAP
  914
- Cannot Communicate to the XSA Database RAP
  915
- To 22-406 Option Install Failure RAP
  916
- To 22-416, 22-777 Option Remove Failure RAP
  917
- Embedded Fax Enable Failure RAP
  918
- Test Pattern Standard Grey Level too High RAP
  919
- Test Pattern Average Grey Level too High RAP
  920
- IQA Factor Set to Minimum RAP
  921
- CPSR File Cabinet Disabled Failure RAP
  922
- OF1 Audible Noise RAP
  923
- OF2 UI Touch Screen Failure RAP
  929
- OF3 Dead Machine RAP
  930
- OF4 Status Codes and Messages RAP
  931
- Of4B Status Messages in Alphabetical Order
  957
- OF5 Boot up Failure RAP
  974
- OF6 Ozone and Air Systems RAP
  975
- OF8 Multi-Feed RAP
  976
- OF9 False Fuser End of Life RAP
  978
- OF10 Intermittent Failure RAP
  979
- OF11 Waste Toner Contamination RAP
  983
- OF12 Output Device Un-Docked RAP
  984
- OF13 Convenience Stapler RAP
  988
- OF15 Xerox Secure Access RAP
  989

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