033-749 Fax Card Memory Error Rap; 033-750 Fax Format Error Rap - Xerox workcentre 5335 series Service Manual

033-749 Fax Card Memory Error RAP

BSD-ON: BSD 34.1 - FAX
During Fax formatting, the extended image data is larger than the memory reserved.
Initial Actions
Power off/on
Procedure
No action necessary since the job failed due to insufficient extended memory and it can be
recovered using the encoding method that can be stored in the extended memory. Ask cus-
tomer to cancel the job and resend.
Initial Issue
WorkCentre 5335 Family Service Documentation

033-750 Fax Format Error RAP

BSD-ON: BSD 34.1 - FAX
During formatting, when image data was retrieved from the Fax Card, even though the image
data was determined to be free from error, extension failed.
Procedure
• Ask customer to cancel the job and resend.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-581
BUS Updated 12/2011
GP 13
(PL 18.5)
033-749, 033-750
Status Indicator RAPs