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033-590 T38 Send Error RAP
BSD-ON:
BSD 34.1 - FAX
Error occurred when sending packet data (TCP, UDP, RTP) at T38 protocol.
Procedure
•
Check network cable is connected firmly. Check if the machine on the other end is active.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5)
Status Indicator RAPs
033-590, 033-591
033-591 FoIP Max Sessions Overflow RAP
BSD-ON:
BSD 34.1 - FAX
There was a request to initiate a session FOIP (FAX Over Internet Protocol) when the max
number of sessions are simultaneously in process.
Procedure
•
Wait until the ongoing IP Fax receiving or sending operation is complete. Try the job later
when the queue is shorter.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-564
BUS Updated 12/2011
GP 13
(PL
18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue
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