026-717 Invalid Network Settings Were Found Rap; 026-718 Print Instruction Fail Rap - Xerox workcentre 5335 series Service Manual

026-717 Invalid Network Settings Were Found RAP

Job. Setting error. An invalid or improper network setting has prevented the machine from com-
municating.
[Procedure
Check the following:
– the IP Address setting
– the default Gateway setting
– the subnet mask setting
– the DNS Server address setting
– the proxy server address setting
– the Xerox Communication Server URL setting
– Set "Verify the remote server certificate" to "OFF".
If despite the confirmation of the above settings, the situation has not improved, contact
the customer network administrator because there is a possibility of a network failure.
When after the implementation of the corrective actions, the machine has established nor-
mal communication with the Xerox Communication Server, the fault will be cleared.
If the network is normal but the situation has not improved, collect the pfshowinfo9 log
and network log immediately after the occurrence of the problem and contact the support
division for directions.
Status Indicator RAPs
026-717, 026-718
026-718 PS Print Instruction Fail RAP
Error caused because PostScript job was requested in combination with a feature which is not
available for PS.
Job cannot be executed because of invalid combination of print parameters (finishing job,
paper size, paper tray, duplex/simplex, output destination).
Procedure
• Set parameters (finishing job, paper size, paper tray, duplex/simplex, output destination,
etc.) correctly and print the job again.
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
07/2011
2-440
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation