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116-323 ESS NVRAM R/W Check RAP
An error is detected during the ESS PWB NVM Read/Write Check.
Initial Actions
Power Off/On
Procedure
1.
Remove and re-install or replace the System Memory and Page Memory DIMM
2.
Disconnect and reconnect the NV-RAM Board and turn ON the power.
3.
If problem 116-323 still persists, replace the NV-RAM Board.
4.
After the replacement of the NV-RAM Board,
actions for
116-334
in order.
5.
If problem 116-323 still persists, go to the following procedure to resolve it.
6.
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
7.
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
8.
Check the sw version of the controller sw - update if required
9.
Replace RAM DIMM on ESS PWB
(PL
10. Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB)
Status Indicator RAPs
116-323, 116-324
(PL
116-334
will occur. Take the corrective
35.2)
BUS Updated 12/2011
116-324 System Controller RAP
An exceptional Controller error shut down the processor. A fatal software exception error has
occurred in the ESS PWB
(PL
35.2). The cause is most likely the ESS PWB
failure
Initial Actions
Power Off/On
35.2).
Procedure
•
Remove and re-install or replace the System Memory and Page Memory DIMMs
35.2).
•
Turn OFF the power, then turn it ON while pressing both the [Start] and the [Stop] but-
tons. By maintaining that state for 6 seconds, the machine will automatically delete the
print data that had caused the error and then restart itself.
•
If the problem persists, carry out the following procedure:
•
Pull out and insert or replace the RAM DIMM.
•
Check the sw version of the controller sw - update if required
•
If the problem persists, replace the ESS PWB
•
If the problem persists, go to 116-334.
07/2011
2-854
(PL
35.2) software
(PL
35.2).
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL
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