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033-521 Transmission Canceled via DTMF RAP
BSD-ON:
BSD 34.1 - FAX
The device has sent an order refusal signal and stopped the communication
Procedure
•
The receiving Fax machine has a condition, such as out of paper, not ready, etc.
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5)
Status Indicator RAPs
033-521, 033-522
033-522 DTMF I/F Timeout RAP
BSD-ON:
BSD 34.1 - FAX
Correct operation is not conducted within a specified time.
Procedure
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-532
BUS Updated 12/2011
GP 13
(PL
18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue
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