116-336 Redirector Hd Fail Rap; 116-337 Sntp Software Rap - Xerox workcentre 5335 series Service Manual

116-336 Redirector HD Fail RAP

A failure is detected during HDD access
Initial Actions
Power Off/On
Procedure
• Check the HDD electrical connections
• Check the sw version of the controller sw - update if required
• If the problem persists perform Hard Disk Failure Prediction
• Perform GP 14 - only the first two parts - make sure to follow sequence and heed cau-
tions
1. Job Log Clear Mode
2. HDD Initialize Mode
• Replace HDD (PL 35.2)
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL 35.2).
Test.
BUS Updated 12/2011

116-337 SNTP Software RAP

An error in SNTP (Simple Network Transfer Processing) caused an internal shutdown.
Initial Actions
Power Off/On
Procedure
• Check the HDD electrical connections
• Check the sw version of the controller sw - update if required
• If the problem persists perform
• Perform GP 14 - only the first two parts - make sure to follow sequence and heed cau-
tions
1. Job Log Clear Mode
2. HDD Initialize Mode
• Replace HDD (PL 35.2)
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
07/2011
2-859
(PL 35.2).
Hard Disk Failure Prediction Test.
Status Indicator RAPs
116-336, 116-337