116-712 Plw Form Memory Shortage Rap; 116-713 Hdd Job Full Rap - Xerox workcentre 5335 series Service Manual

116-712 PLW Form Memory Shortage RAP

PLW form/logo data cannot be registered due to capacity shortage of RAM or hard disk free
space.
Procedure
Ask customer to check the registered forms/logos using the Operation Panel utility, delete the
unnecessary forms/logos. Or, increase the allocated capacity of the RAM disk.
Refer customer to User Guide heading Data Encryption to check RAM usage.
If the problem persists perform Hard Disk Failure Prediction
If the problem persists replace the HDD (PL
Status Indicator RAPs
116-712 , 116-713
Test.
35.2).
BUS Updated 12/2011

116-713 HDD Job Full RAP

BSD-ON: BSD 16.1 - ESS
BSD-ON: BSD 34.1 - FAX
The job output was split into batches when HDD capacity was reached.
Initial Actions
Power Off/On
Procedure
• Check the HDD electrical connections
• Check the sw version of the controller sw - update if required
• If the problem persists perform
Perform GP 14 - only the first 3 parts - make sure to follow sequence and heed cautions
All customer data on the HDD (customer's files/configuration such as mailboxes, scanned
documents, user IDs and account IDs for accounting) will be deleted.
1. Job Log Clear Mode
2. HDD Initialize Mode
3. HDD Format Mode
• Replace HDD (PL 35.2)
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
07/2011
2-894
(PL 35.2).
Hard Disk Failure Prediction Test.
CAUTION
WorkCentre 5335 Family Service Documentation
Initial Issue