127-396 Mail I/O Software RAP
There is an error in Mail I/O processing.
Initial Actions
Power Off/On
Procedure
•
Ask customer to cancel and rerun the job.
•
Turn the power OFF then ON. If the problem persists, perform the following procedure to
repair it.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace RAM DIMM on ESS PWB
(PL
•
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
Initial Issue
WorkCentre 5335 Family Service Documentation
35.2)
BUS Updated 12/2011
127-398 IPP Software RAP
There is an IPP (Internet Printing Protocol) error.
Initial Actions
Power Off/On
Procedure
•
Ask customer to cancel and rerun the job.
•
Turn the power OFF then ON. If the problem persists, perform the following procedure to
repair it.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace RAM DIMM on ESS PWB
•
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
07/2011
2-995
(PL
35.2)
Status Indicator RAPs
127-396, 127-398