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027-796 E-mail Not Printed RAP
E-mails without attachments were received when the settings were set to [Do not print header
and content].
Procedure
•
Ask customer to change the settings and repeat the operation.
•
Ask customer to check the remote machine.
•
If the problem persists, replace the ESS PWB
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL
35.2).
(GP
6,
GP
16)
07/2011
BUS Updated 12/2011
027-797 Invalid Output Destination RAP
BSD-ON:
BSD 34.1 - FAX
E-mail was received with E-mail to Box and E-mail to Fax not selected.
Procedure
•
Change the settings and repeat the operation.
•
If the problem persists, replace the ESS PWB
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required
2-505
(PL
35.2).
(GP
6,
GP
16)
Status Indicator RAPs
027-796, 027-797
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