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027-500 SMTP Server Mail I/O RAP
The Mail I/O cannot resolve the SMTP (Simple Mail Transfer Protocol) Server address.
Procedure
1.
Specify the correct SMTP Server name or specify the IP address.
2.
Check with a customer System Administrator that the Mail Server has been launched and
the environment is already used for other purposes (such as for PC).
3.
Check that a correct SMTP server address is reflected in the device setting list.
2-1. When the SMTP Server address is specified using IP address, set a correct IP
address.
2-2. When the SMTP Server address is specified using FQDN (name: aaa.co.jp), check
that the FQDN name is correct. Also check that a correct DNS server address is set for
the device, and set a correct IP address.
Initial Issue
WorkCentre 5335 Family Service Documentation
027-501 POP Server RAP
The Mail I/O cannot resolve the POP (Post Office Protocol) Server address.
Initial Actions
Power Off/On
Procedure
1.
Specify the correct POP (Post Office Protocol) Server name or specify the IP address.
2.
Check with a customer System Administrator that the Mail Server has been launched and
the environment is already used for other purposes (such as for PC).
3.
Check that a correct POP server address is reflected in the device setting list.
2-1. When the POP Server address is specified using IP address, set a correct IP
address.
2-2. When the POP Server address is specified using FQDN (name: aaa.co.jp), check
that FQDN name is correct. Also check that a correct DNS server address is set for the
device, and set a correct IP address.
07/2011
2-451
BUS Updated 12/2011
Status Indicator RAPs
027-500, 027-501
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