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024-911 Tray 2 Size Mismatch RAP
BSD-ON:
BSD 7.2 - Tray 2 Paper Size Sensing
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 16.1 - ESS
Operation Error. Size Mismatch Tray 2: Measured Length Mismatch. When the paper slow
scan direction length is measured on the paper path, the length is different from the slow scan
length for the size detected by the tray.
Procedure
•
Load the correct paper in the tray.
If the problem persists, check the sensor using the Generic Sensor Failure RAP.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
The Tray 2 Paper Size Switch for failure:
[072-104]
(PL
9.1)
•
The connection between the Tray 2 Paper Size Sensor
J414
for open circuit, short circuit, and poor contact
•
Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them
(RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace MCU PWB
(PL
18.2)
•
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS & MCU)
Initial Issue
WorkCentre 5335 Family Service Documentation
Analog Monitor [072-200];Component Control
P/J123
and the MCU PWB
(GP
16)
BUS Updated 12/2011
024-912 Tray 3 Size Mismatch RAP
BSD-ON:
BSD 7.3 - Tray 3 Paper Size Sensing (TTM)
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 16.1 - ESS
Operation Error. Size Mismatch Tray 3: Measured Length Mismatch. When the paper slow
scan direction length is measured on the paper path, the length is different from the slow scan
length for the size detected by the tray.
Procedure
•
Load the correct paper in the tray.
If the problem persists, check the sensor using the Generic Sensor Failure RAP.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
The Tray 3 Paper Size Switch for failure:
[073-104]
(PL
11.12)
P/
•
The connection between the Tray 3 Paper Size Sensor
PWB
P/J548
for open circuit, short circuit, and poor contact
•
Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them
(RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace MCU PWB
(PL
18.2)
•
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS & MCU)
07/2011
2-407
Analog Monitor [073-200];Component Control
P/J102
and the Tray Module
(GP
16)
Status Indicator RAPs
024-911, 024-912
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