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034-511 Unable to Send File at Remote RAP
BSD-ON:
BSD 34.1 - FAX
The remote machine does not support the file transfer function.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and then
resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
034-511 , 034-512
034-512 Detect Endless Loop RAP
BSD-ON:
BSD 34.1 - FAX
An infinite loop was detected at the receiving Fax relay broadcast.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and then
resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-590
BUS Updated 12/2011
GP 13
(PL
18.5).
WorkCentre 5335 Family Service Documentation
Initial Issue
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