033-584 Sip Request Timeout Rap; 033-585 Sip Request Error Rap - Xerox workcentre 5335 series Service Manual

033-584 SIP Request Timeout RAP

BSD-ON: BSD 34.1 - FAX
SIP communication ended by timeout.
Procedure
• Check that the address or telephone number for entry is correct.
Check that the network is connected.
Check that the SIP server is active.
Check that the network cables between this machine and the SIP server and between this
machine and the remote terminal are properly connected.
Check that the SIP server and the remote terminal are ready to communicate.
– Ensure that the customer is programming a job within the parameters of the machine
utilizing the UI.
– Disconnect then reconnect the PWB's in the FAX Module
– Check the sw version of the fax & controller sw - update if required
– Perform FAX Diagnostic GP 13
– Replace the FAX PWB (PL 18.5)
Initial Issue
WorkCentre 5335 Family Service Documentation

033-585 SIP Request Error RAP

BSD-ON: BSD 34.1 - FAX
Other error occurred during SIP communication.
Procedure
• Switch the power Off, then On.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-561
BUS Updated 12/2011
GP 13
(PL 18.5)
033-584, 033-585
Status Indicator RAPs