021-523 Internal Error Rap; 021-524 Inconsistency Of Installation Status Rap - Xerox workcentre 5335 series Service Manual

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021-523 Internal Error RAP

Software failure where operation can be continued is detected. Or, memory access error where
operation can be continued is detected. Or, "CURLE_SEND_ERROR"is sent back from lib-
cURL. Or, "CURLE_RECV_ERROR"is sent back from libcURL.
Procedure
Power OFF/ON. If the problem persists, perform the procedures:
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
Check the sw version of the controller sw - update if required
Replace RAM DIMM on ESS PWB
(PL
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM)
Initial Issue
WorkCentre 5335 Family Service Documentation
35.2)
BUS Updated 12/2011

021-524 Inconsistency of Installation Status RAP

Installation is requested but installed status is detected internally. When starting installation
processing, System Data "Installation status" indicates "already installed".
Procedure
Power OFF/ON. If the problem persists, perform the procedures:
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
Check the sw version of the controller sw - update if required
Replace RAM DIMM on ESS PWB
Replace ESS PWB
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM)
07/2011
2-369
(PL
35.2)
Status Indicator RAPs
021-523, 021-524

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