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033-510 Fallback Error RAP
BSD-ON:
BSD 34.1 - FAX
Received FTT at 2400 bps
Procedure
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Replace the FAX PWB
(PL
18.5)
•
Perform FAX Diagnostic
GP 13
Initial Issue
WorkCentre 5335 Family Service Documentation
033-511 DTC/NSC Resend Error RAP
BSD-ON:
BSD 34.1 - FAX
No response after third DTC/NSC send.
Procedure
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-527
BUS Updated 12/2011
GP 13
(PL
18.5)
033-510, 033-511
Status Indicator RAPs
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