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034-507 Password Check Error RAP
BSD-ON:
BSD 34.1 - FAX
•
The password is incorrect.
•
An error in the mailbox number is detected.
•
No documents for polling are found.
Procedure
•
Ask customer to check if the password, mailbox number or document for valid polling.
•
Ask customer to cancel the job and then resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
034-507, 034-508
034-508 Transmission Canceled via DTMF RAP
BSD-ON:
BSD 34.1 - FAX
The Fax controller sent a reject command signal and stopped the transmission.
Procedure
•
Check the Fax line connection (telephone line).
•
Ask customer to allow a 5 minute recovery time and then resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-588
BUS Updated 12/2011
GP 13
(PL
18.5).
WorkCentre 5335 Family Service Documentation
Initial Issue
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