116-378 Mcr Software Rap; 116-379 Mcc Software Rap - Xerox workcentre 5335 series Service Manual

116-378 MCR Software RAP

Fatal error of MCR (Mail Contents Requester).
Initial Actions
Power Off/On
Procedure
• Change the system data 700-530 to "0" and disable the automatic startup boot operation
at SystemFail (make sure to reset to 1 when complete
• Remove and re-install or replace the System Memory and Page Memory DIMMs
35.2).
• Specially check for faulty ports or Net connection. Check which of the following ports is
faulty.
– SNTP
– NetWare
– Salutation IO
– SMB
– Port 9100
– USB
– lpd
– FTP Serv
– MailIO
– IPP
– Check the sw version of the controller sw - update if required
– Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
Status Indicator RAPs
116-378, 116-379

116-379 MCC Software RAP

An internal shutdown occurred after an MCC processing error.
Initial Actions
Power Off/On
Procedure
• Change the system data 700-530 to "0" and disable the automatic startup boot operation
at SystemFail (make sure to reset to 1 when complete
(PL • Remove and re-install or replace the System Memory and Page Memory DIMMs
35.2).
• Specially check for faulty ports or Net connection. Check which of the following ports is
faulty.
– SNTP
– NetWare
– Salutation IO
– SMB
– Port 9100
– USB
– lpd
– FTP Serv
– MailIO
– IPP
– Check the sw version of the controller sw - update if required
– Replace ESS PWB
07/2011
2-878
BUS Updated 12/2011
(PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
WorkCentre 5335 Family Service Documentation
(PL
Initial Issue