Spool Error Rap - Xerox PHASER 3124 Service Manual

16 Spool Error RAP

Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
Insufficient disk space to spool the document.
Check and Cause
1. Insufficient space of the hard disk in the
directory assigned for the basic spool.
2. The previous printing error is not resolved.
3. There may be conflict with other drivers or
programs.
4. When an application program or the printer
driver is damaged.
5. When some files related to OS are dam-
aged or virus infected.
6. Insufficient memory.
How to delete the data in the spool manager.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are
shown.
• Select the document to be deleted and check delete in the menu.
• If the job you are deleting is the current job, when you delete the job data that has already
been transferred to the machine's memory will still be printed. If there is a problem with the
machine (out of toner, off-line, out of paper etc.) the job may take a long time to delete as it
must wait for a time out.
PHASER 3124 / PHASER 3125
WARNING
1. Ask the customer to delete the unneces-
sary files to provide more space to start print-
ing job.
2. There may be files from previous failed
print jobs on the hard disk with the name in
the form '*.jnl'. Delete these files and Reboot
Windows to restart the machine.
3. Ask the customer to shut down all other
programs except the current one, if possible.
4. Uninstall the print driver. Re-install the lat-
est driver available at Xerox.com.
5. After rebooting the computer ask the cus-
tomer to check for viruses, restore the dam-
aged files and reinstall the application
program which is not working properly.
6. Ask the customer to add memory to the
PC.
09/06
Status Indicator RAPs
Solution
2-21