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016-597 Same Name File Exists in FTP Server RAP
The process was cancelled since a file (folder) with the same name exists during FTP scan
(CreditMutuel specifications).
Procedure
Perform the same operation again without multiple machines accessing the same folder
in the same server.
Initial Issue
WorkCentre 5335 Family Service Documentation
016-598 E-mail Message Oversize RAP
In paginating, mail data size per page exceeds system data "max message size."
Procedure
Perform the following:
1.
Reduce resolution (image-to-send quality) and resend the job.
2.
Reduce magnification and resend the job
3.
Perform the following steps at the machine UI to increase the size of the Email jobs
that the machine will transfer:
a.
b.
c.
d.
e.
4.
If the problem persists, have the customer check the maximum allowable size for
emails and attachments on their SMTP (Email) server as this could be causing the
fault in the machine.
07/2011
2-225
BUS Updated 12/2011
Enter CE Mode (refer to
Entering and Exiting Service Rep.
Press the Machine Status button and then select the Tools tab.
Select System Settings, then Email / Service Settings and then Email Con-
trols
Increase the settings Maximum Data Size Per Email and Maximum Total
Data Size to 20MB and 100MB respectively.
Save the settings and reboot the machine.
Mode).
Status Indicator RAPs
016-597, 016-598
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