116-329 Serial Software Rap; 116-330 Hdd File System Rap - Xerox workcentre 5335 series Service Manual

116-329 Serial Software RAP

A system call error related to the Serial I/F was detected.
Initial Actions
Power Off/On
Procedure
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
• Replace RAM DIMM on ESS PWB (PL
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
Status Indicator RAPs
116-329, 116-330
35.2)
BUS Updated 12/2011

116-330 HDD File System RAP

The HDD Check detected an error during power on or the HDD is not formatted.
Initial Actions
Power Off/On
Procedure
• Check the HDD electrical connections
• Check the sw version of the controller sw - update if required
• If the problem persists perform
Perform GP 14 - only the first 3 parts - make sure to follow sequence and heed cautions
All customer data on the HDD (customer's files/configuration such as mailboxes, scanned
documents, user IDs and account IDs for accounting) will be deleted.
1. Job Log Clear Mode
2. HDD Initialize Mode
3. HDD Format Mode
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
07/2011
2-856
(PL 35.2).
Hard Disk Failure Prediction Test.
CAUTION
WorkCentre 5335 Family Service Documentation
Initial Issue