093-912 Toner Cartridge Empty
The Toner Cartridge Empty state was detected.
Procedure
Replace the Toner Cartridge.
Status Indicator RAPs
093-912, 093-916
093-916 Toner CRUM Not In Position RAP
BSD-ON:
BSD 9.1 - CRU Life Control
The Toner CRUM is not in the proper position.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
NOTE: The WC 5325/5330/5335 is shipped with "Worldwide Neutral" Toner Cartridge. When
the cartridges shipped with the machine are installed, the machine is set to Worldwide Neutral
configuration.
When the first toner cartridge is replaced in the WC 5325/5330/5335, the Geographic Differen-
tiation Code and Toner Cartridge Type in NVM are automatically changed to the same settings
as the replacement cartridge. Once these NVM are set, the WC 5325/5330/5335 toner config-
uration can only be changed with a CRUM conversion.
One or more Toner Cartridges are of the wrong type (i.e., a "Sold" cartridge installed in a
"metered" configured machine.
Procedure
1.
Remove and reinstall the Toner Cartridge.
2.
Polish the connection terminals between the Toner Cartridge CRUM PWB and the Toner
CRUM PWB with a dry cloth. (When cleaning, do not use Drum cleaner, etc.)
3.
Check the following:
•
The connection between the MCU PWB
for open circuit, short circuit, and poor contact
•
The connection terminals between the Toner Cartridge CRUM PWB and the Toner
CRUM PWB for damage and foreign substances
•
The Toner Cartridge for improper installation
If no problems are found, replace the following parts in sequence:
•
Toner Cartridge
•
Toner CRUM PWB
•
MCU PWB
•
Go to the
07/2011
2-834
BUS Updated 12/2011
P/J404
and the Toner CRUM PWB
(PL
8.1)
(PL
8.2)
(PL
18.2)
093-926
Toner CRUM Data Mismatch Fail RAP.
WorkCentre 5335 Family Service Documentation
P/J102
Initial Issue