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035-739 Fax T5 Timeout RAP
BSD-ON:
BSD 34.1 - FAX
There is a time-out after initial 2 way transmissions are established. Remote machine failure.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Initial Issue
WorkCentre 5335 Family Service Documentation
035-740 Sending Stopped after EOR Send RAP
BSD-ON:
BSD 34.1 - FAX
•
Sending was aborted after EOR was sent. Poor line quality. SC (modem) Board. NCU
Board failure.
•
EOR-Q was sent at ECM sending.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-669
BUS Updated 12/2011
GP 13
(PL
18.5).
035-739, 035-740
Status Indicator RAPs
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