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b.
Depending on the network environment, set the subnet mask and gateway settings
only if necessary. Consult with the Network Administrator to set necessary settings.
c.
If a memory becomes insufficient when [Enabled] is set for the port status, the port
status may be automatically reset to [Disabled]. BIn this case, [Disabled] an unused
port or change the memory allocated capacity.
d.
Depending on the usage environment, set the receiving buffer capacity [SMB
(Spool)] size. When the receiving buffer capacity [SMB (Spool)] size is smaller than
the sent data, the data may not be able to be received.
5.
Check [Computer Settings]
a.
IP addresses are managed in a whole system. Consult with the Network Administra-
tor thoroughly before perform setting.
b.
To perform network settings (such as IP address), etc. on the host used under NIS
(Network Information Service) management, consult with the NIS Administrator.
6.
Check at [Power OFF]
Before turning the machine OFF, take note of the following:
a.
When [Memory] is set for [SMB (Spool)]
All the print data including the data being printed that have been spooled in the
machine memory will be deleted.
When turning the power ON again, no print data remains. However, if the power is
turned OFF immediately after print instruction, the print data may be stored on the
computer.
In this case, even if a new print instruction is issued after the power is turned ON, the
stored print data will be printed first.
b.
When [Hard Disk] is set for [SMB (Spool)]
All the print data including the data being printed that have been spooled in the
machine hard disk will be saved.
When the power is turned ON again and a new print instruction is issued, the stored
print data will be printed first.
c.
When [Do not spool] is set for [SMB (Spool)]
All the print data including the data being printed that have been spooled in the
machine receiving buffer will be deleted. When the power is turned ON again, no
print data remains.
However, if the power is turned OFF immediately after print instruction, the print data
may be stored on the computer.
Cause
The network configuration devices (HUB
etc.) do not match the automatic settings of
the frame type.
A failure has occurred on the network from
a workstation to a printer.
Initial Issue
WorkCentre 5335 Family Service Documentation
Table 4 Printing Not Performed
Check Method
Check that the data link lamp of the network configuration device
port that is connected to the machine is lit on.
Check that the same frame types are used in the file servers that
exist on a network.
Use NWADMIN from the workstation to check that the target
printer objects can be viewed.
BUS Updated 12/2011
In this case, even if a new print instruction is issued, the stored print data will be
printed first.
7.
Check [At Printing]
a.
When [Hard Disk] or [Memory] is set for [SMB (Spool)]
When the machine starts receiving print data and the print data size is larger than
the hard disk or memory remaining capacity, the print data will not be received.
NOTE: If the print data exceeds the receiving capacity, some computers will resend
data immediately. In this case, the computer looks like stopped. As a corrective
action for this, abort sending the print data on the computer.
b.
When [Do not spool] is set for [SMB (Spool)]
When a print request is received from a computer, the print requests from other com-
puters cannot be received.
c.
When a computer IP address or name has been changed
When a computer IP address or name has been changed, the inquiry and cancella-
tion of processes from the main processor cannot be performed properly. Turn the
machine OFF then ON when no print data is stored in the machine receiving buffer.
NOTE: The print cancel/forced output processes of the print data stored in the
machine receiving buffer can be operated from the machine Operation Panel. Refer
to "11 Job Check" in "User Guide" for more information on how to operate.
d.
When the machine is in the offline state
When the machine is in offline state and a print instruction is issued from a computer,
the data will not be received in the machine, and an error dialog box appears on the
computer indicating that write error has occurred. However, for SMB, the print data
can be received from the computer even when the machine is offline.
e.
Deleting Jobs
For Windows NT 4.0, jobs can be deleted when Service Pack 4.0 or later is installed.
When a job is deleted while data is being received, write error appears. In this case,
the [Retry] button on the error dialog box is not available.
Check for NetWare Failure
The following describes the possible causes, check procedures, and corrective actions when a
failure occurs when NetWare is used.
1.
Check at [Printing Not Performed]
Corrective Action
Set the frame type that has been set for the file server to be connected
from the machine.
Replace the non-communicating network cable that exists between the
workstation and the printer.
07/2011
2-1023
Status Indicator RAPs
OF 16-1
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