Rap 1.2: Error Codes - Xerox 450c Service Manual

RAP 1.2: Error Codes

This section lists the error codes you may
see the WorkCentre LCD and in printed
reports. An error code indicates a
problem occurred during fax
transmissions or reception.
Xerox WorkCentre 450c/450cp Service Manual
Table 2-1 WorkCentre 450c/450cp Error Codes
Code
E001 Communication ended without errors.
E003 The remote machine sent a disconnect signal
while the WorkCentre was waiting for the remote
machine to identify its capabilities.
E004 The telephone line dropped while communicating
with the remote machine.
E005 The remote machine did not respond while the
WorkCentre was waiting for a confirmation to
send. The remote user may have stopped the fax
machine while receiving, or the telephone line
could be bad.
E006 An internal error occurred at the WorkCentre.
You may have tried to send a document, but it
was not found in memory, or the data needed to
send a document could not be found
E007 An internal error occurred at the WorkCentre.
E008 The remote machine did not respond after the
WorkCentre's three attempts to confirm the
remote machine's ability to receive the fax. The
telephone line could be noisy.
E009 There is a transmission speed mismatch
between the WorkCentre and the remote
machine, which can be caused by a noisy phone
line. The two machines will try different
transmission speeds.
E010 The WorkCentre timed out when it received a
(PRI) signal (T3 timeout).
E011 The remote machine is busy. The WorkCentre
used all of its redial attempts.
E012 The WorkCentre received an illegal disconnect
signal from the remote machine. There could be
a problem with the remote machine.
E013 The WorkCentre received an unexpected signal
or illegal command from the remote machine.
There could be a problem with the remote
machine.
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Meaning
No action.
Retry the operation. If unsuccessful, test
with a known good machine.
Call the remote machine with a handset
to verify the phone line is good. Then
retry the operation.
Call the remote machine with a handset
to verify the phone line is good.
Retry the operation.
No action.
Retry the operation. If unsuccessful, test
with a known good machine.
If this is a consistent problem when
sending a fax to the remote machine,
always send the fax at slower speed or at
a later time.
Check the WorkCentre with a known
good machine.
Use a handset to check the remote
machine. Retry the operation at a later
time.
Check the WorkCentre with a known
good machine.
Check the WorkCentre with a known
good machine.
Action
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