027-772 Smtp Server Error (Helo) Rap; 027-773 Smtp Server Communication Timeout Rap - Xerox workcentre 5335 series Service Manual

027-772 SMTP Server Error (HELO) RAP

SMTP server error (HELO Command refusal).
Procedure
If the device hostname is described in non-ASCII characters, set the device hostname using
ASCII characters.
If situation does not improve, consult network administrator and check the SMTP server sup-
ports HELO command.
Initial Issue
WorkCentre 5335 Family Service Documentation

027-773 SMTP Server Communication Timeout RAP

SMTP server communication timeout.
Procedure
Timeout in communication with SMTP server
Wait a while before repeating the operations.
If the situation does not improve, consult network administrator.
07/2011
2-501
BUS Updated 12/2011
Status Indicator RAPs
027-772, 027-773