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035-707 Wrong Password/Receive Banned RAP
BSD-ON:
BSD 34.1 - FAX
The password does not exist or it was inconsistent.
Transmission was received from another party other than the selected party for transmission.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Initial Issue
WorkCentre 5335 Family Service Documentation
035-708 Post-message Resend Exceeded RAP
BSD-ON:
BSD 34.1 - FAX
The post command was sent out three times but there was no response from the receiving
Fax, or a DCN (Disconnect) signal was received.
•
No response after post command is sent out three times, or DCN received as a response
of the post command.
Poor line quality.
Receiving terminal failure.
•
Post message resending exceeded the limit.
•
DCN received.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-653
BUS Updated 12/2011
GP 13
(PL
18.5).
035-707, 035-708
Status Indicator RAPs
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