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033-555 Incorrect Machine Password RAP
BSD-ON:
BSD 34.1 - FAX
The password entered from this machine did not match password received from other
machine.
Procedure
•
Check if password was entered correctly.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5)
Initial Issue
WorkCentre 5335 Family Service Documentation
033-556 Wrong Password/Send RAP
BSD-ON:
BSD 34.1 - FAX
The machine on the other end did not send remote ID, or mismatch of fax send password and
remote ID
Procedure
•
Check if password was entered correctly.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-549
BUS Updated 12/2011
GP 13
(PL
18.5)
033-555, 033-556
Status Indicator RAPs
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