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034-509 DTMF Illegal Procedure RAP
BSD-ON:
BSD 34.1 - FAX
The Fax controller stopped the transmission after receiving the invalid procedure signal from
the receiving Fax.
Procedure
•
Check the Fax line connection (telephone line).
•
Ask customer to cancel the job and then resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Initial Issue
WorkCentre 5335 Family Service Documentation
034-510 DTMF Procedure Error RAP
BSD-ON:
BSD 34.1 - FAX
The Fax controller stopped the transmission after receiving the reject command signal from the
receiving Fax.
Procedure
•
Check the Fax line connection (telephone line).
•
Ask customer to allow a 5 minute recovery time and then resend.
•
Ask customer to cancel the job and then resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-589
BUS Updated 12/2011
GP 13
(PL
18.5).
034-509, 034-510
Status Indicator RAPs
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