02-390, 02-391, 02-704, 02-706 UI Software Error RAP
02-390 All of the configured services have not reached a stable state after five minutes from
start.
02-391 All the services are not registered when the Image Processor / UI synchronization has
occurred.
02-704 Application software checksum has failed.
02-706 UI VRAM failure.
Procedure
CAUTION
Before a new user interface assembly is installed, identify the software level (GP 4). Check the
compatibility of the software on the new user interface assembly. Install the software to meet
the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.
Perform the next steps:
•
Switch off the machine, then switch on the machine, GP 14.
•
Enter dC305 UI test. Perform the Application Checksum Verification Test.
•
Reload the UI software. Use the Customer Administration Tool (CAT), GP 5.
•
Install new components as necessary:
–
User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6.
Status Indicator RAPs
02-390, 02-391, 02-704, 02-706, 02-705, 02-707, 02-709,
02-705, 02-707, 02-709, 02-712, 02-715 UI Failure RAP
02-705 The UI audio tones failed to operate.
02-707 Indicate a fault with a button on the UI control panel.
02-709 Indicate a fault with the touch screen on the UI.
02-712 UI LCD module test failed.
02-715 The LED control panel indicator test has failed.
Procedure
Before a new user interface assembly is installed, identify the software level (GP 4). Check the
compatibility of the software on the new user interface assembly. Install the software to meet
the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.
Perform the next steps:
•
Switch off the machine, then switch on the machine, GP 14.
•
Enter dC305 UI test. Perform the relevant test.
•
Install new components as necessary:
–
User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6.
–
User interface touch screen, (32-55 ppm) PL 2.15 Item 6 or (65-87 ppm) PL 2.10
Item 5.
August 2007
2-64
CAUTION
WorkCentre 5687 Family