116-359 Plw Fatal Error Rap; 116-360 Smb Software Rap - Xerox workcentre 5335 series Service Manual

116-359 PLW Fatal Error RAP

PLW software fail.
Initial Actions
Power Off/On, and check for reproducibility.
Procedure
• Refer to the Error History Report. If the same failure occurs frequently, perform the Long-
boot Diagnostic Tests (GP 20).
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Check the installation status of the ESS PWB
securely, then perform the same operation where the error occurred.
• Download the latest version of the software Software Download
• Turn the power OFF, remove and insert the System Memory and Page Memory DIMMs
(PL 35.2), then turn the power ON again to perform the same operation where the error
occurred.
• Replace the ESS PWB (PL 35.2) and perform the same operation where the error
occurred.
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL 35.2) connector cables to install them
(GP 16).
07/2011
BUS Updated 12/2011

116-360 SMB Software RAP

An internal shutdown occurred after a SMB (Server Message Block) processing error.
Initial Actions
Power Off/On
Procedure
• Change the system data 700-530 to "0" and disable the automatic startup boot operation
at SystemFail (make sure to reset to 1 when complete
• Remove and re-install or replace the System Memory and Page Memory DIMMs
35.2).
• Specially check for faulty ports or Net connection. Check which of the following ports is
faulty.
– SNTP
– NetWare
– Salutation IO
– SMB
– Port 9100
– USB
– lpd
– FTP Serv
– MailIO
– IPP
– Check the sw version of the controller sw - update if required
– Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
2-869
(PL
Status Indicator RAPs
116-359 , 116-360