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033-537 In/Out Conflict RAP
BSD-ON:
BSD 34.1 - FAX
Fax send was canceled due to incoming call/outgoing call conflict
Procedure
•
Switch the power off, then on.
•
Check destination is correct, check mailbox info, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Check the status of the machine sending the fax, and retry fax job.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5)
Status Indicator RAPs
033-537, 033-538
033-538 Fax Sending Image Process Error RAP
BSD-ON:
BSD 34.1 - FAX
Procedure
•
Retry fax job.
•
Switch the power off, then on.
•
Check destination is correct, check mailbox info, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Check the status of the machine sending the fax, and retry fax job.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-540
BUS Updated 12/2011
GP 13
(PL
18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue
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